Led a remote team of 11, developed and delivered technical training to the R&D, Security, IT, Software and other technical communities, training included Security, Big Data, Cloud, Converged Systems, SAP, Agile, Linux, mainframe and other software and hardware.• Delivered over $5M in savings related to SAP training by influencing leaders to move to the SAP Learning Hub method.• Saved over $2M by changing the lab development strategy to the SAP Live Access model.• Restructured the organization, saving $100K and focusing on strategic projects.• Led teams in research and delivering cutting edge technology, resulting in new product development.• Produced strategic companywide Security training, with over 1 million views.

Developed and delivered training for new sales hires across multiple business units, including the Small and Medium Business (SMB) call center, the Printer and Personal Computer groups, HP Financial Services, Enterprise Services and for all Corporate new hires.• Increased SMB sales attainment by 13% per year after implementation of onboarding program.• Reduced time to full productivity by 47 days and over 50% after implementation of SMB onboarding.• Led expansion of onboarding for printer group to include engineering function.• Saved $400K by designing an onboarding portal using SharePoint that allowed self-enrollment and tracking. • Created a weekly virtual live and interactive corporate new hire program, achieving scores of 9+ and rated the most effective corporate new hire program.

Sales Onboarding, technical training and sales process and procedures.

Spearheaded curriculum design for web-based training serving 6K+ internal sales and channel distribution sales staff, covering 1K+ products. Liaised with global sales effectiveness councils and sales leaders to identify training needs and devise customized strategies. Harnessed Web 2.0 to expand training methodologies. Communicated regularly with cross-level stakeholders across time zones. Managed and mentored remote 11-person team. Recognized as sales training SME.• Developed company’s highest-rated sales training courses for Nortel Sales Conference, involving 12K+ hours of training in 2 days.• Saved $5M training costs by delivering 120K+ hours of web-based training.• Gained buy-in for strategic plan of building a global training team to introduce effective sales training in Asia and Europe.

Assumed VP tasks following VP’s departure. Directed development of Nortel’s 1st Sales Dashboard, an internal web portal for sales – Nortel’s most active web portal. Collaborated cross-functionally to track training progress. Served as virtual member of multiple N.A. sales teams. Managed 25 geographically (virtual) dispersed employees.• Saved $1M+ annually by eliminating duplication with Sales Dashboard; consolidated 60+ weekly sales team newsletters into 1 and 10 sales web portals into 1, and combined Sales Communications and Training into 1 team.• Achieved 100% sales team usage and generated 55K+ hits monthly for Sales Dashboard.• Led cross-departmental virtual team to streamline the communications process.• Launched live training sessions online for external sales teams.• Generated $1M+ savings by initiating ground-breaking method for delivering 6K+ training hours, annually.• Persuaded sales VP to move to a blended learning format with same effectiveness, saving $500k.

Developed sales curriculum by liaising with executive management and vendors. Orchestrated delivery of Microsoft CRM training for 1.8K+ sales staff in 90 locations in N.A. and CALA by organizing logistics and trainers; oversaw delivery of Solution Selling workshops to 1K+ sales staff. Leveraged emerging technologies to enhance training delivery. Managed a team of 8 professionals (most virtual).• Influenced 3 sales executives to standardize on one communications plan, eliminating conflicting messages from various communication streams.• Saved $1M annually by creating online exam tool to gauge students’ material retention.• Led development of training for distributor partner sales and internal sales with 0 budget by growing online communication tools and leveraging exam tool.• Transformed company-wide training strategies by demonstrating possibility of developing low-cost training outside of Nortel’s official training organization.

Developed a Channel Sales training program from scratch working with the Channel Marketing team to ensure the training would meet their goals; increasing sales from the sales teams of various Channel Partners. Content was leveraged from current training for customers, internal sales and from SMEs within the company.• Incorporated training into the requirements of a new multi-level Channel Partner program.• Improved customer satisfaction scores by 3% when dealing with channel partners.• Increased channel partner satisfaction scores by 5% by preparing them for customer meetings.

Handpicked to transition from accounting/finance position into business role. Provided daily sales communications to sales teams and devised strategic plans to optimize forecasting and management for $100M budget. Delivered extensive support as trusted advisor to 3 marketing VPs; managed budgets, assessed new ideas, and reviewed key communications. Mentored VPs’ direct reports and undertook diverse special projects.• $200K annually in training and conference call costs by improving sales communications processes.• Garnered $300K annual savings by developing and executing effective organizational strategy.• Secured $200K savings by creating new customer invitation process for Nortel events, saving 100+ hours weekly for sales team.

Lead the finance team responsible for Nortel Networks marketing organization which had over 125 employees and an annual budget of $41 million.• Responsible for forecasting orders, revenues and margin, and analyzing variances relating to $1 billion in revenues.• Support the product line management with standard cost analysis and information on the market and its impact on the products.• Finance authority for Price Action Committee, resulting in increased revenue of $500K.