Pamela El Khoury Email & Phone Number

Lebanon

Test lead on volatility and foreign exchange oriented topics in the front office domain

Private tutor of science subjects (Math, biology, Chemistry and Physics), foreign language...French and american curricula.

Conducted interior lighting design using DIALUX with a focus on LED luminaire selection. Designed MV electrical infrastructure through preliminary load estimation and space requirement for substations. Studied power and lighting layout with their corresponding panelboard schedules within small power installations.

Commerce And Finance Building, Mina El Hosn, Beirut

Digital Banking• Digital banking framework with a focus on mobile banking and the gradual deployment of an omnichannel banking platform, leveraging tools such as mobile, chatbots, and digital payments.• General overview of the mobile app and online banking platforms and main strategic objectives.• Conducted research regarding digital transformation in retail and corporate banking in order to design new products and improve existing offerings.• Identified opportunities by looking at the overall customer life cycle and improving customer service and experiences.• Digital strategy analysis and comparison with other disruptive models.

• Got acquainted with Somfy’s products (sensors, home automation equipment, light dimmers...).• Handled malfunctions in the technical department, attended trainings, and went on site checks with SOS and service center.• Attended trainings dedicated to Somfy’s network (Somfy School) (Technical Installation for home automation).• Handled quotations and receipts in the showroom.• Called end-users for follow-ups.• Developed basic understanding of customer management.• Analyzed existing surveys dedicated to evaluating customer satisfaction and contributed to improving its content and purposes.

Learnt the art of public speaking, negotiations, conflict resolution tactics, the role of the UN and its protocol as well as how a real UN conference takes place in order to simulate one of our own. Trained for 7 sessions in order to be able to participate in a simulated conference in which we debated together and against each other in order to find solutions to the discussed topics.Represented Marshall islands, in UN’s specialized agency WHO, and discussed public health related problems.

Bachelor Of Engineering - Be, Electrical Engineering, 17.6/20

Activities and Societies: Secretary at the USJ Consulting ClubAwarded with merit scholarships for four years in a row for exceptional.

General Science

High School Lebanese Diploma, General Sciences (With distinction « very good »)