Pamela Vargas Email & Phone Number

Houston, TX, US

Sugar Land, Texas, United States

Sugar Land, Texas, United States

Houston, Texas Area

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Houston, Texas Area

Houston, Texas

Rice Village

Responsible for onsite property management at one of the most beloved retail and mixed-use districts in the city of Houston! Rice Village is the only authentic urban district in Houston and our goal is to offer visitors and the local community the best in class shopping, dining and most unique customer experience.Core Functions:- Oversee rent collection.

First Colony Mall

I served as the point of contact for the Business Development and Strategic Partnership programs for the property. This includes extensive tenant interaction, planning and implementing center-wide promotional strategies and events, ensuring compliance with mall common area usage policy and procedures, public relations, revenue generation and act as a.

• Oversee daily office administrative duties, financial reporting and control.
• Accounts payable and accounts receivable
• Responsible for establishing and maintaining good tenant relations and customer service
• Maintain an excellent working relationship with suppliers, vendors and others serving the property.
• Work closely with the Building Engineers, Security and the Day Porters to provide an excellent tenant experience.
• Oversee on-site personnel, both in-house and contracted in the absence of the Property Manager.

• Responsible for all financial obligations of the center including budget preparation, monthly financials, general ledgers, accounts receivable, service agreement preparation, and rent collections.
• Responsible for putting together service agreements, bids, proposals and all forms related to projects over $10k.
• Reconcile all income and payables for the security, maintenance, guest services and administrative department.
• Process daily bank reconciliation from gift card sales
• Ordered/maintained office supply stock, coordinated meetings, set up conference room for corporate visitors, coordinated numerous staff appreciation luncheons.
• Maintain close working relationship with all service contractors, tenants and vendors

• Oversaw daily financial management of all initiatives sold at the Simon Guest Service Booth
• Implemented a new cash handling procedure for guest services staff which was successful in bringing down internal revenue loss in the company.
• Successfully maintained budget for Guest Services to include managing spending on salaries, uniforms, and supplies
• Created bi-weekly schedules for my staff of 8
• Interviewed, hired and trained new staff.
• Developed a very thorough training manual for the Guest Services Manager, and Guest Services Representative positions and provided ongoing training for current Guest Services Representatives

• Performed all administrative functions for the Marketing Department/Director of Mall Marketing to include ordering and creating signage, press releases, monthly marketing calendars and updating the mall’s website.
• Processed accounts payable, reconciled marketing funds and reviewed monthly financials of the Marketing Department
• Deposit Receivables
• Reconciled Guest Services sales on a daily basis, and ensured daily deposit was done
• Generated leases, contracts, trade agreements, for local sponsorships
• Ensured all policies pertaining to the Simon Visa Gift Card were adhered to by the guest services representatives

• Answer phones, radio security, monitored CCTV, and took customer inquiries
• Provided exceptional customer service to mall shoppers and tenants
• Sold Simon Gift Certificates
• Extensive cash handling, experienced in running high volume corporate order gift certificates
• Marketed and sold information to customers concerning the Simon Youth Foundation, discount Mallperks shopping incentive program, and any partnerships that were given to us to market from the Marketing Department.Major.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Education record