Pamela Ogletree Email & Phone Number

Greater Seattle Area

- Efficiently manage multi-line phone system with exceptional customer service.- Triage and schedule 30-40 appointments daily while screening insurance pre-authorization.- Coordinate with internal and external specialists to prepare schedule as per orders.- Transcribe orders, process referrals, and complete registration.- Maintain records of patient information in RIS and EPIC.- Facilitate patient scheduling reminders via CareWire.- Facilitate check-in process and assist patients with paperwork.- Provide clerical support for Diagnostic Imaging Department.- Enforce and ensure compliance of patient confidentiality and safety.- Provide direction, education, and clarification for patient inquiries.- Assist in orienting and training new staff on processes, systems, and workflows.- Identify and implement office and workflow improvements.

Greater Seattle Area

- Monitor patient urine specimen collection by direct observation.- Collaborated with other staff in patient treatments.- Facilitated intakes and scheduled medical appointments.- Ensured efficient and accurate testing.

Greater Seattle Area

- Provided high quality patient care for 10-15 residents daily.- Assessed vital signs, medical records, medication, and lab draws.- Assisted with bathing, meals, grooming, and transferring patients.- Provided emotional support to improve patient morale. - Maintained clean environment.