- Supervise the bank's e-channels, including the mobile app, USSD, WhatsApp banking, and USSD direct strings for merchants to ensure smooth functionality and user satisfaction. - Manage Power Billers listed across these channels, making regular adjustments to improve user experience and maintain client-vendor relationships.- Interact with clients, analyze business requirements, and coordinate with the integrations team to seamlessly implement USSD direct strings for merchants.- Organize meetings with potential clients, gather necessary documentation, and ensure timely project completion.- Conduct thorough testing after integration to ensure smooth service operations.- Develop and execute promotional strategies to increase enrollment and user adoption on e-channels. - Design and deploy QR codes for easy enrollment on e-channels, resulting in significant adoption across 200+ Zenith Bank branches nationwide.Achievements:- Successfully optimized Power Billers across e-channels, resulting in increased user satisfaction. - Improved client-vendor relationships, reducing token generation delays through proactive reprocessing and timely communication.- Led the implementation of USSD direct strings for merchants for multiple clients, ensuring seamless integration and on-time project delivery.- Spearheaded the development and deployment of a QR code enrollment strategy, resulting in increased enrollment across targeted channels within the first quarter of 2024.

I have experience working with over 15 established and emerging businesses to streamline their operations by creating functional and visually stunning websites optimized for both desktop and mobile viewing. My main responsibilities include overseeing a team of designers and developers, managing projects from start to finish, and ensuring that client requirements are well-executed.My expertise in website design covers a wide range of sectors including e-commerce, fashion, real estate, and non-profit organizations.

I participated in Tech Point Africa's fintech-focused hackathon and confidently pitched a financial solution to help users monitor their spending and set budgets. I successfully led a team to the finals, surpassing 150 other participants.

During my time there, I acquired foundational knowledge in UI and UX design. This included user research, information architecture, user journey mapping, competitor analysis, and using Figma for user interface design.I have led teams successfully on multiple occasions to deliver best-in-class product solutions. One notable project I worked on is Trackr, a platform for card and expense management.