Pamela Sanchez-Piedad Email & Phone Number

Philippines

Los Angeles, California, United States

Coordinate with maintenance vendors to ensure any necessary repairs are done at the highest level of quality.Coordinate with ground operations managers to manage inspections and create a detailed action plan based on inspection reports.Assess all guest feedback on properties to ensure overall guest satisfaction is optimized.

Philippines

Lone Pine, California

I set up and manage property listings in different platforms such as Airbnb, Booking.com, TripAdvisor, and VRBO. I manage price adjustments and optimize the listings to increase booking rates. I set up the system and automation to ensure all calendars are synced to avoid double bookings, send automated messages and reviews, and send reminders of tasks to staff. I coordinate with vendors, cleaning, and maintenance staff to ensure properties are well maintained. Most importantly, I communicate and handle guest inquiries and complaints and ensure that excellent customer service is provided at all times.

Philippines

I create tools to measure the performance of the staff and implemented processes that help manage and improve their performance to ensure high productivity, efficiency, morale, and company revenue. Some tools I created are store audit forms, personal management forms, employee scorecard, monthly technical and policy knowledge checks, logistics audit forms, transportation maintenance forms, tools compliance audit forms, employee scorecard system, and many more. The company has 9 branches and more than 70 employees. The processes and the system ensures that we have the best roster of employees to help us maintain and grow our company.

Phoenix, Arizona Area

Buy More Time is a company founded by Andrew LeBaron and Isaac Moore to provide virtual assistant services to fellow investors in the real estate industry. Their vision is to be able to give back to the community and provide value by sharing their experiences, knowledge, and network. They offered this partnership with me because they have witnessed how I manage the team and make executive decisions. Together, we hope to provide assistance to those who need our help from providing virtual assistant services to other services that we now offer.

Phoenix, Arizona Area

I manage the virtual assistant team and most of the day to day operations in the business. I create and implement processes that will help the team be more efficient and effective. Our goal is to always deliver results.

Philippines

Philippines

Philippines