•Implement strategic metrics to serve as a dashboard of indicators for fundraising progress; model the use of metrics to document progress towards goals.•Implement portfolio and prospect management system to align to Executive Director’s goals and allow for greater accuracy of reports. Manage prospect research function.•Run basic and advanced database reports as needed.•Perform all donor data entry and process daily donations and major gifts (e.g., check, cash, credit cards, stock… Show more •Implement strategic metrics to serve as a dashboard of indicators for fundraising progress; model the use of metrics to document progress towards goals.•Implement portfolio and prospect management system to align to Executive Director’s goals and allow for greater accuracy of reports. Manage prospect research function.•Run basic and advanced database reports as needed.•Perform all donor data entry and process daily donations and major gifts (e.g., check, cash, credit cards, stock transfers, and electronic funds transfers); this includes processing address updates, adding and deleting donors as requested.•Produce donor thank you letters based on level of donation and type of solicitation.•Manage renewal solicitation schedule; prepare and mail donor pledge reminders per schedule and/or run credit cards.•Manage mailings to donors utilizing either in-house or vendor mail house for direct mailings, including running database reports, mail merging addresses, and ensuring overall accuracy.•Review the donor gift processing policies and procedures manual regularly and revise and update as needed.•Work with the business office on a regular basis in order to streamline financial reporting and to create best practices. Show less

•Oversaw the administration and updating of the databases used to house, track, and managed data regarding fundraising initiatives (outreach, donor prospecting, donor files, alumni, special events invitees, etc.) and ensured that all data were inputted correctly and updated on regular cycles. •Managed the Prospect Research area ensuring accurate and complete data on alumni, donors and prospects to the School. Reviewed and approved detailed prospect research profiles for distribution to… Show more •Oversaw the administration and updating of the databases used to house, track, and managed data regarding fundraising initiatives (outreach, donor prospecting, donor files, alumni, special events invitees, etc.) and ensured that all data were inputted correctly and updated on regular cycles. •Managed the Prospect Research area ensuring accurate and complete data on alumni, donors and prospects to the School. Reviewed and approved detailed prospect research profiles for distribution to development staff. •Directed the annual processing of over $1.8 million-plus in gifts and pledges to ensure the proper acceptance, tracking, recording and reporting of gifts in accordance with School policy and State and Federal laws and IRS regulations. •Developed policies and procedures for gift receipting, acknowledgement, gift notification, pledge reminders, and other system related functions and processes.•Liaised with donors, business, and accounting personnel at the School to answer gift-related questions and/or to resolve gift-related problems. Conducted quarterly quality assurance tests and data audits with the Business Office. Show less

•Supervised a team consisting of three permanent staff, as well as a temporary staff of Career Assistants and student workers, involved in providing recruiting services to students and employers•Established new employer contacts and strengthened existing employer contacts through outreach activities and employer programming•Created and administered an Employer Sponsorship Program to cater to the individual needs of sponsors, while generating over $55,000 in revenue for the… Show more •Supervised a team consisting of three permanent staff, as well as a temporary staff of Career Assistants and student workers, involved in providing recruiting services to students and employers•Established new employer contacts and strengthened existing employer contacts through outreach activities and employer programming•Created and administered an Employer Sponsorship Program to cater to the individual needs of sponsors, while generating over $55,000 in revenue for the office•Assessed student needs and developed career guidance workshops and employer panels on topics such as finance careers and effective networking•Collaborated with career development specialists to build strategy for targeting highly sought after employers, and provided guidance and materials to assist with their outreach and relationship building goals Show less

•Established goals and objectives for all recruiting and employer relations operations of the Career Center•Designed, implemented and evaluated employer development and outreach strategies to increase the number and quality of recruiting opportunities for student and alumni•Researched and developed post-graduate and internship opportunities•Managed all activities that involve outreach to employing organizations, primarily targeting those located in New York, Boston and Washington… Show more •Established goals and objectives for all recruiting and employer relations operations of the Career Center•Designed, implemented and evaluated employer development and outreach strategies to increase the number and quality of recruiting opportunities for student and alumni•Researched and developed post-graduate and internship opportunities•Managed all activities that involve outreach to employing organizations, primarily targeting those located in New York, Boston and Washington, DC•Organized the recruiting schedule, pre-screening process, informational sessions, testing, interview and follow-up•Worked closely with the Programming and Publicity Coordinator, and delegate assignments in efficient and timely fashion•Trained and supervised an Administrative Intern who assists in various supportive roles Show less

Development Strategic Direction •Provided planning, management and coordination of philanthropy and related activities for six Salvation Army offices throughout East Tennessee, including communication and outreach to prospects and funders, donor stewardship and other development activities•Exceeded annual funding goals by 131 percent in the first year and 166 percent in the second year•Maintained and expanded the level of funding from approximately 100 existing funders by presenting… Show more Development Strategic Direction •Provided planning, management and coordination of philanthropy and related activities for six Salvation Army offices throughout East Tennessee, including communication and outreach to prospects and funders, donor stewardship and other development activities•Exceeded annual funding goals by 131 percent in the first year and 166 percent in the second year•Maintained and expanded the level of funding from approximately 100 existing funders by presenting new program funding opportunities•Identified, researched and cultivated a portfolio of approximately 50 prospects that enabled growth and financial goal attainment•Insured programs were implemented in accordance with funders' criteria•Utilized Advisory Board Members, Resource Development Committee members and local staff in targeted prospecting activities•Attended monthly Board meetings as requested and actively participated in strategic planning for each location•Maintained good working relationships with internal and external customers, including Regional Offices and Divisional Headquarters StaffAnnual and Targeted Campaigns •Assisted with planning and logistical aspects of annual appeals and/or events•Assisted with targeted donor prospecting for special appeals •Created or acquired targeted acquisition list from community organizations/clubs, civic groups, faith organizations or other researchCommunications and Public Relations•Worked with Public Relations professionals and other staff on communications and public relations strategies and logistics•Maintained a calendar of regular updates and data to funders on process of funding activitiesDonor Database•Managed and updated database to record donor contact and preference information•Experience with PledgeMaker® Donor Management System Show less

Public Service Career Consultant (7/2002 - 8/2006)•Assessed student interest and demand for public service career resources, and persuaded university administration to create and financially support the Public Service Career Consultant position and all of its programming and events•Increased the University’s reputation as Tennessee’s flagship institution and land-grant University through outreach and quality programmingDevelopment/Public Relations•Cultivated relationships… Show more Public Service Career Consultant (7/2002 - 8/2006)•Assessed student interest and demand for public service career resources, and persuaded university administration to create and financially support the Public Service Career Consultant position and all of its programming and events•Increased the University’s reputation as Tennessee’s flagship institution and land-grant University through outreach and quality programmingDevelopment/Public Relations•Cultivated relationships with over one hundred government and non-profit agencies to grow the Public Service Careers Program•Promoted Program and The University of Tennessee to agencies via phone and regular agency visits to Nashville, TN, Atlanta, GA and Washington, DC•Acted as University liaison for the Presidential Management Fellow (PMF) Program and grew the University’s reputation to consistently rank as one of the most prestigious schools in the nation•Advised the Government Careers Association, a student organization consisting of over 100 student and alum interested in government jobs, from 2005-2006Event Planning•Worked in conjunction with The Howard H. Baker, Jr. Center for Public Policy on various initiatives and events designed to encourage students to consider a career in public service•Planned and organized annual Government Job & Internship Fair for over 65 agencies and 800 students and alumni Show less

•Functioned as Novell NetWare 5.0 Administrator for a 30-computer network, responsible for print configuration, maintenance of user accounts and overall troubleshooting of the Local Area Network (LAN)•Developed and managed a highly used departmental website for students and alumni, employers, parents and guests•Provided training to staff and students on all office computer software programs•Supervised a full-time Information Technologist Assistant