Pamela (Rice) Thompson Email & Phone Number

St. Louis, Mo, Us

United States

Clayton, Mo

Lead all graphic design projects, creating branding, print, and digital advertising, trade show displays, marketing collateral, and social media assets. Manage website, including impactful design, site maintenance, and analytics to spot trends and opportunities. Develop content and design for nearly 150 email marketing campaigns annually, generating clicks and open rates above industry norms. Create 80+ proposals yearly for sales teams to proactively answer RFPs. Lead planning and marketing for nearly 50 trade shows, seminars, and networking events, among others. Member of committee developing employee engagement events. Drove rebranding project, including redesign of firm logo, all print materials, and templates, and ensured consistent deployment across all channels.

Drove demand for financial services to enable sales, deploying a $500K marketing plan and budget. Deployed bank’s first CRM system using Salesforce.com. Redesigned and relaunched a dynamic website, complete with new branding and messaging. Planned and executed 20+ seminars and customer events annually. Managed public relations consultant to drive media coverage.• Streamlined costs and boosted deposits by $7M by spearheading a web-based new account opening system.• Designed, produced, and distributed quarterly shareholders newsletter utilizing improved processes that sped creation (cutting time to develop by 50%), improved efficiency, and elevated reader experience.

Worked up from teller to sales and loan coordinator for five small business banking officers, accounting for $30 million annual new loan production. Drove the application, underwriting, due diligence, closing processes, and ongoing client service. Represented bank at closings. Elevated client experience while freeing up loan officers to focus on financial transactions• Worked as liaison between client and loan producer to facilitate the application, underwriting, due diligence and closing processes in addition to the ongoing service of the client relationship.• Managed closing process including ordering and reviewing real estate due diligence (appraisals, title work, surveys, flood determinations, environmental reports, insurance, etc.) to ensure timely closings• Preparing loan documents and attending loan closings in place of or along with the loan officer• Loan disbursements and advances including construction disbursing• Follow up on closed business to identify any additional cross-sell opportunities• Assist in proactive sales activities such as phone calls and mailings

Associate Degree, Business Administration

Education record