Flexible and experiences team member with over nine (9) years of professional Human Service experience. Upholds a solid focus on the individual needs of a high volume of customers. Empathetic and patient professional who performs complex individual interviews to determine eligibility for intensive program participation. Interprets federal, state and local policies. Energetic and dedicated to assisting customers who seek to secure self-sufficient employment. Compiles and maintains detail-orientated data and sensitive documents. Continuously provides excellent customer satisfaction. Initiates and increases communication and positive working relationships with public and private agencies. Exercises clear and concise written communications.PROFESSIONAL INITIATIVESPresentations: “Math and Your Child”, “Motivating Your Child to Read”, and “Mother Goose Asks ‘Why’?” to Title I Parents and Teachers.Presentations: “Teacher Collaboration Ideas” and “Barriers to Partnership Between Adults and Agencies” to junior and senior Early Childhood, Elementary, Human Development and Family Studies students at Penn State University of PA.Recruitment: Disseminated program info at community awareness engagements, health fairs and school events.Treasurer: Executed fiscal reports for 5 years with the Health & Human Service Council of Clearfield County, PA.Activities Committee: Coordinated events for 7 years with the Health & Human Service Council of Clearfield County, PA.Grant Award: Wrote, applied for, and received a grant towards educational supplies for Parent and Child Literacy Activity packets to improve the reading levels of pre-school and school age children.Articles: Received program recognition award in Summer/Fall 2008 issue of “Penn State Agriculture” for providing adult education, parenting education, and early childhood classes.Specialties: Certified VA Workforce Development Professional (VWDP)Transitions 15% to employment on a monthly basisMaintains caseload of 250+LDAP/SPIDeR/ADAPT/Work Number/VOS/Citrix programsWorkKeys/CRC/KeyTrain/WIN assessmentsGrant Writing ExperienceConducts WIA orientation monthly for 50 participantsExcellent Time Management SkillsProficient with Google Docs, MS Word, Excel, PowerPoint
Listed skills include Grant Writing, Powerpoint, Time Management, Microsoft Excel, and 1 others.