I thrive in managing behind the scenes. I assess challenges by asking, “What is the right thing to do for the business? Will it help our team succeed and be efficient? And, will it bring value to our clients?” As a problem solver who sees the value in setting goals and objectives and clearly defining responsibilities, I encourage team members to identify ways to improve efficiencies and develop individual performance in order to professionally grow. Successfully managing across generations takes collaboration and communication. The result is a win-win for both with a stellar client experience supported by a strong, highly productive team.The results of my hiring, training and developing new teams and expanding and re-orienting existing teams have contributed to an extraordinary client experience. I know how to create solid teams by identifying the right people to contribute to the success of the company and who understand that their contributions will make the difference.With a keen eye on the human resource and understanding the importance of working within a budget, I have successfully managed behind the scenes in several industries to include business services, distribution and retail. I thrive on the day-to-day challenges of a busy environment and get great satisfaction when seeing the front stage perform flawlessly because we made it happen.