Pamela Mcafee work email
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Pamela Mcafee personal email
IT Professional with strong Agile application software development project management experience. Proven Scrum Master and customer support accomplishments. SAFe® 4 Scrum Master (SSM) & Certified SAFe® 4 Release Train Engineer (RTE)
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Scrum MasterMassmutual Jun 2020 - PresentSpringfield, Massachusetts, Us -
Scrum MasterOtis Elevator Co. Mar 2020 - Apr 2020Us -
Senior ConsultantCognizant Nov 2019 - Mar 2020Teaneck, New Jersey, Us -
Agile Project ManagerTravelers May 2015 - Jun 2019New York, Ny, Us• Work daily with scrum teams to deliver quality software on schedule and to improve continuous delivery process • Communicate progress, constraints, and risks with mitigation to all relevant stakeholders• Plan and facilitate scrum ceremonies such as refinement, daily standups, iteration and release planning, iteration demos and retrospectives • Work with Program RTE to plan and facilitate program ceremonies, such as PI Planning and Inspect & Adapt• Coordinate with internal and external interdependent teams• Track project financials -
Senior Program ManagerVertafore 2012 - 2015Denver, Co, Us• Worked daily with scrum teams to deliver quality software on schedule • Maintained backlog of groomed user stories• Communicated progress, constraints, and risks with mitigations to all levels of management• Worked with Product Management to align releases with product roadmap• Worked with pilot software users to identify issues before making release available for general acceptance• Planned and facilitated scrum ceremonies such as grooming, daily standups, sprint and release planning, sprint reviews, and retrospectives -
Customer Support Escalations ManagerVertafore 1997 - 2012Denver, Co, Us• Managed customer support reps in the daily handling of escalated support cases• Developed and maintained solutions database for use by first and second level support reps• Contributed to self-service solutions database used by end users• Worked with customers to resolve issues• Developed alternative backup methods for key customers
Pamela Mcafee Skills
Pamela Mcafee Education Details
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University Of HartfordInternational Business -
University Of HartfordMechanical Engineering
Frequently Asked Questions about Pamela Mcafee
What company does Pamela Mcafee work for?
Pamela Mcafee works for Massmutual
What is Pamela Mcafee's role at the current company?
Pamela Mcafee's current role is Scrum Master at MassMutual.
What is Pamela Mcafee's email address?
Pamela Mcafee's email address is pm****@****ers.com
What schools did Pamela Mcafee attend?
Pamela Mcafee attended University Of Hartford, University Of Hartford.
What skills is Pamela Mcafee known for?
Pamela Mcafee has skills like Agile Methodologies, Lean Software Development, Scrum, Software Project Management, Saas, Requirements Analysis, Business Analysis, Software Development, Sql, Sdlc, Enterprise Software, Problem Solving.
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