• Provided administrative support to the HR Service Center in the EHS department pertaining toimmunization record tracking, completion, and compliance by meeting company's policy requirements.• Maintained and updated organizational charts, completed data entry, reviewed/confirmed results, andcontinued contact throughout beginning to end process with immunization records with employees.• Verified high volume Covid-19 immunization records, Hep B records, and quality control record indexing.• Processed expansive volume of internal and external candidates in daily onboarding report assuring to comply with candidate's correct background packages, drug screen panels, and I-9 processed pertaining to job title, salary, and location abiding by state regulations.• Assisted the Systems and Quality control team at the HRSC by providing continuous feedback and data analysis prevention to improve automation process and to minimize human error at initiation improving HRSC experience.• Resolved ticket inquiries in a timely manner regarding process launching and tracking as well as worked with Talent Acquisition on a broad variety of candidates such as executives, physicians and EMTA's.

• Maintained patient programs and ensured accuracy on data entry, insurance verifications, procedural policies and medical coding, tracking up to 50+ patients on a daily matter in a busy, multi-physician and specialist office. • Provided multi-purpose administrative support in medical records filing, answering phone calls, updating patient data in charts, and knowledgeably providing patients with information in a welcoming environment. • Recognized for outstanding organization of patient health information minimizing errors by 95%, assuring of insurance claims payments by up to 97%, and followed up HMO plans referral verifications on sites such as: Availity, Kepro, Humana, United Health, Spot, and Oscar.

• Managed client schedules, organized staff meetings and assisted in work arrangements and inquiries.• Resolved customer issues promptly, maintained good customer rapport while ensuring all policies were followed.• Constructed emails, processed payments, kept data analysis of quarterly sales, contributed to budget planning/expenses, monitored inbox, and followed up with existing customers.• Content creator for social media sites with experience using the following software: Hootsuite, Canva, Slack, Trello, Drift, and Wordpress. • Scheduled daily posts on different social platforms and used analytics for engagement control.• Managed social media content by serving as editor and ghost writer, partnered with different blogs and articles such as Wikihow on health communication.