We help businesses enhance team members leadership and soft skills so that they shine with confidence and stand out from the competition. We do so by developing and implementing a comprehensive people strategy aligned with client’s vision, and design and deliver training, coaching and consulting to meet their needs.Our approach is based on the premise that organizations that educate and engage their team members are better prepared for sustainable growth and prosperity.

Delighted to collaborate, as leadership and personal branding training facilitator and coach with Palm Beach County, West Palm Beach, City of Riviera and Jim Moran Institute in training small business owners in Palm Beach County. We continue to see the advancement of small business development and economic growth among women, low and moderate income communities.

Certified Small/Minority-owned Business providing Business Consulting, Training and Education Services, Palm Beach County, West Palm Beach. UIC’s team is uniquely positioned to provide HR, Training and Business consulting services to private and public sector clients in HR Operations, Training, Leadership, Career Development, Image and Reputation Management, Customer Excellence, Strategic Planning, Communication, Personal Branding.Pamela’s corporate leadership experience spanned four decades. She served as a Human Resource, Client Relationship and Operations Executive and Principal with Fortune 50 companies where she earned a reputation as a passionate leader and developer of high-performing teams. Pamela believes that passion, a compelling personal brand, self-confidence, risk-taking and impeccable communications skills are the keys to a prosperous career and life.Pamela is a sought-after speaker for events sponsored by companies, business groups, chambers and colleges on customer loyalty, personal branding and career transformation strategies. She conducts training for companies on Brand Loyalty, Customer Service Excellence, Image Management, Leadership, Human Relations and Emotional Competence.Clients: Palm Beach County HR department, City of West Palm Beach, Paragon Florida, Dress for Success Worldwide, JMI Global Entrepreneurship Institute, National Black MBA , Palm Beach State College, Shoes For Crews, Northwood University, Keiser University, City of Riviera Beach, HR Palm Beach County, Chamber of Commerce.Specialties: Training Facilitation | Operations & HR Leadership | Business Coaching | Talent Management | Performance Management | Succession Programs | Strategy Development & Execution | Curriculum Development | Education | Business Professor | Personal Branding | Corporate Image Management | Small & Medium-sized Businesses | Strategy | Entrepreneur Training | Soft Skills | E-Learning | Adult Learning | LMS

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Prepare business students for successful careers. Teach Human Relations, Managment Principles, Customer Service, Strategies For Success, Operations Decision Making, and coach them on career-readiness skills.Specialties: Training Facilitation | Operations & HR Leadership | Business Coaching | Talent Management | Performance Management | Succession Programs | Strategy Development & Execution | Curriculum Development | Education | Business Professor | Personal Branding | Corporate Image Management | Small & Medium-sized Businesses | Strategy | Entrepreneur Training | Soft Skills | E-Learning | Adult Learning | LMS

Directed HR and Benefits Administration Shared Service operations for Kaplan Higher Education servicing 16,000 employees across Kaplan campuses and online university. Responsible for HR Policy and Operations. Implemented benefits initiatives, including Healthcare and 401(K) programs, Led outsourcing projects, developed disability RFP and led implementation and change management, managed vendors and SLAs to ensure alignment with corporate objectives, resulting in 15% in expense reduction and recuced corporate risk.

Led U.S. staff of 40 professionals in HR Shared Services organization charged with delivering benefits services to over 40,000 participants of major business units. Managed a budget in excess of $6 million for this multi-billion dollar global diversified industrial company, which provides leading edge health and wellness, lighting and consumer products. Consistently exceeded service level commitments to the businesses whose population grew by by over 20% in 3 years.. Served on several project teams and committees including HR transformation teams and the ERISA Benefits Appeals Committee ruling on benefits claims disputes

Led benefits outsourcing operation responsible for over 300 clientsBuilt strong partnerships with key benefits service providers, national insurance carrier, 401(k) provider Played key role in healthcare benefits renewal and open enrollment planningResponsible for building team, including training & development

Led national benefit administration outsourcing operation of Global HR Consulting firm, annual unit revenue of $25 million, 35 corporate clients, with staff of 150.