Pamela Ward

Pamela Ward Email and Phone Number

Quality Assurance Engineer & Release Manager
Pamela Ward's Location
Overland Park, Kansas, United States, United States
About Pamela Ward

Responsible Quality Assurance Test Engineer proficient in test creation, execution, regression, and test management. Passionate and motivated with a drive for excellence. 10 years in Test Engineering and Quality Assurance positions. Good organizational, time management, and communication skills with strong technical documentation, test analysis, and deployment.

Pamela Ward's Current Company Details

Quality Assurance Engineer & Release Manager
Pamela Ward Work Experience Details
  • Segistics
    Quality Assurance Engineer & Release Manager
    Segistics Sep 2023 - Jul 2024
    Developed and executed comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of software products, including those built on our proprietary technology and architecture built using React, JavaScript, GCP, Python. Utilizing Playwright for web application, and test lab for mobile apps.Collaborate closely with the development team to understand project requirements, identify potential risks, and provide recommendations for improvement. Analyze test results, identify issues, and assist in debugging and resolving defects.Gain exposure to and expertise in our proprietary technology and architecture to effectively analyze and validate software functionality during testing.Maintained test environments, including test data, configurations, and infrastructure.Design and implement automated test and tools to increase efficiency and accuracy in testing processes, and keeping a keen eye paying attention to even the smallest discrepancies and potential issues with new fictionality. Performed release manager duties by coordinating release activities and ensuring smooth and successful deployments. Worked QA Manager to enhance automation of CICDContinuously monitor and improve the overall quality of software products, including those built on our proprietary technology and architecture, by proactively identifying areas for enhancement and implementing best practices. Stay up to date with emerging industry trends and technologies to drive innovation in testing methodologies and tools.
  • Rsi
    Sr. Principle Solutions Engineer
    Rsi Dec 2021 - Nov 2022
    Pembroke, Ma, Us
    Provide expert-level implementation support services and subject-matter expertise to RSI clients on IT consulting engagements. Analyze functional user design documentation, technical design specifications, provide implementation support, and running training sessions with RSI clients.Perform test Execution, report success/failures of the test cases by bug creation, Reports and log bugs/issues through TFS/Azure for tracking and reporting to the team to ensure validity, help troubleshoot issues Database testing.Regression test all issues from test established suits. Test lower environments and production. Peer review and analyze test suites for future test execution.Work with the client to develop and document system requirements Understanding of use cases to develop system test cases (including detailed steps) Creating system documentation Be able to lead and mentor junior testers.Participating in ongoing improvement of systems, standards, and methodologies
  • Dsa
    Quality Assurance Tester
    Dsa Oct 2020 - Jul 2021
    Trevose, Pa, Us
    Review and analyze system specifications for API middleware application.Evaluate product code according to specifications and report bugs and errors to development team.Lead and collaborate with test team to develop test plan and test cases. Utilize JIRA for tasks planning.Execute the tests and report success/failures of the test cases, help troubleshoot issues.Support testing with core software applications, middleware, APIs, and other enterprise content management applications and file import processing tools (i.e., Alfresco, FileNet).Work with Release Management team to create and maintain API automated test plan. Apply latest test automation techniques like data-driven testing, behavioral testing within an automation test framework to implement reusable unit test cases, test stubs to other development test object in automating test. Test automation using JMeter for performance test Postman and Node.js for API test. Conduct post-release testing.Work among a broad software development team to ensure continued software quality assurance throughout the entire software development lifecycle. Support testing in an Agile Scrum delivery model and maintenance of system testing best practices and methodologies.Support data analysis and data verification in an automated, fast-paced, test driven environment.
  • Abbott
    Test Engineer Iii | Software Quality Assurance | It Qa Specialist | Sqte
    Abbott Jul 2018 - Nov 2019
    Abbott Park, Illinois, Us
    Manually tests user interfaces, SQL databases, reports, APIs, and data transmissions.Create tests, including test data, in a variety of testing environments. Create and document test plans according project timeline.Apply test methodology, as well as business process and application knowledge, in the design of tests and testing strategies/approaches. Use judgment within defined policies and practices.Document and communicate issues and/or concerns, capture and communicated quality issues/concerns, and articulated technical issues discovered during sprints.Identify tasks/ dependencies/ risks during backlog grooming/planning and provide reasonable test estimates.Tested software for e-pads and drug screening devicesAssist/Lead in building a culture of learning and continuous improvement for the QA team as well as assist in leading and Identifying process improvements, Demonstrate an understanding of how applications are used by customers/clients, and internal support.Work independently and makes continuous self-education a priority.Integrate the QA Strategy with software development activities and schedule while supporting the SDLC.
  • Symplr - Healthcare Compliance + Credentialing
    Senior Test Engineer | Quality Assurance Analyst
    Symplr - Healthcare Compliance + Credentialing May 2016 - Jul 2018
    Houston, Texas, Us
    Tested Saas cloud platform and on prem.Work with teams of developers to develop automated tests that ensure products are adhering to their specifications and industry best practices.Manually test web applications and services, APIs for test validation, and identify defects.Validate acceptance criteria as defined within the scope of work and create detailed comprehensive and well-structured test cases and test plans.
  • Sprint
    Product Development Support Specialist I (Qa) | Mobile Device Tester | Atdd | Bdd | Api | Eai
    Sprint Aug 2014 - Apr 2016
    Overland Park, Kansas, Us
    Tested with the My Sprint mobile applications for post and pre-paid devicesDesigns, modifies and manages test activities for a specific application.Create and develops software test solutions to application errors reported.Analysis for integrated product functionality for client applications.Analyze wireframes, create test plans and test cases. Test for new code changes in UI and backend systems including APIs, EAIs, etc.Test software build iterations and escalates unresolved issues to development for several projects.Provides end to end support for post release including system integration. Functional, negative, happy path, and regression test execution using the ATDD model.Defect bug reporting and tracking, manage and coordinate resolution of defects using JIRA.Capture logs and screens using Eclipse and ADB.Activities include product's lifecycle from product release through maintenance of the product.Software verification on Mobile products: Android, iOS, Windows Phone 8. Tested with variety of OEMs and technologies: Apple, Samsung, LG, HTC, LTE, CDMA, GSM, UMTS, and Wi-F.
  • Dsi®
    Quality Assurance Analyst
    Dsi® Jul 2012 - Jul 2014
    Kansas City, Mo, Us
    Test complex enterprise applications across multiple platforms builds within an agile environment.Black/white box testing.Test and manage server-side and client applicationsTest case planning, creation, and analysis for integrated product functionalityPerform test case maintenance.Execute manual test case and regression for device and core-side Run front load automation for device certification and regression. Manage reports on certification for upper management review.Create and customize scripts on the server for all platforms applications. .Net and Java Web applications.Experience with SQL and Oracle database functions on the server for client-side testing across all platforms (Android, iOS, Window Mobile/CE, PC, and Web) Manage test creation and defect reporting performed by a team of 10 individuals off shore. Provide feedback of findings.Device certifications for mobile platforms (Android, iOS, Blackberry, Windows Mobile/CE, Windows Phone 8Daily status meetings for QA, Product Development, and off shore team.Report defect bug tracking using MS Visual Studio TFS.
  • Apple
    Aha/Product Support | Software Support Technician
    Apple Apr 2012 - Jul 2012
    Cupertino, California, Us
    Supported many of Apple’s popular iOS products, from iPhones, iPads, iPods.Multitasked across systems and applications, analyzed and resolved a variety of complex technical issues along with the ability to figure out how technology works when things go wrong, by navigating in a technical environment.Disciplined and the ability to work remotely from coworkers and management.Verbal and written communication skills, as well as the ability to effectively prioritize and manage time.iOS, Smartphone, Tablet, PC and Mac experience
  • Advanced Ground Information Systems, Inc.
    Test Engineer | Sqa | Field Test Engineer
    Advanced Ground Information Systems, Inc. Mar 2011 - Oct 2011
    Manually tested and integrated custom software and hardware for PDA devices.Assist customers with technical questions regarding the operation of smartphones, PDAs, and rugged devices running Windows CE and Android.Travel to sites to train customers on software application and device usage.Create custom training materials.Create, write, and execute manual test for both PC and device software application.Managed regression test, bug reporting, and anomalies to software engineers using Mantis tracking system.Performed software verification, system integration, and UTA testing at cycle end.Compile, manage, and build software versions from engineering source code to create .msi .cab, and .apk installers using Tortoise SVN and Eclipse builder.Package deliverables to post on internal websites and ftp site for customer installation.Software releases management.Setup and manage servers for PDA communications, office networks, and lab, testing.Manage data links for simulation of field, load, and performance testing.Analyze server data and traffic from application communication
  • Garmin International
    Test Engineer | Sqa | Software Support Technician
    Garmin International Feb 2008 - Mar 2011
    Olathe, Ks, Us
    Execute manual and automated tests of Garmin software in accordance with established testing protocols to ensure quality and compliance with stated requirementsManually test within and Agile environment.Participate in software quality assurance activities for Garmin's communication and navigation products in a team-oriented environment.Work closely with product development teams to define test plans that will be used to ensure quality and usability of Garmin products.Perform software updates from raw development files.Perform testing according to plans to ensure quality and compliance with stated requirements.Analyze test results and users' feedback, and communicate with product development teams to assist in problem resolution.Regression testing for new and previous software development. Report bugs and inconsistencies to Software Engineers through tracking system.Analyze test results and communicate with Software Engineers to assist in problem resolutionPerform and created exploratory testing logs.Train and mentor new team membersPerform other job-related duties as assigned.Black/White box testing.
  • Victorious Life Church
    Auxiliary Leader
    Victorious Life Church Jan 2001 - Jan 2006
    Lead group of 6-10 individuals in Liturgical dance Created agenda and coordinated rehearsal activities Managed ordering, sizing, and sewing dance garments Conducted new member orientation and selected new members according to audition requirements.03/02 Completed job skills development program through Synergy Services, Inc.VOLUNTEER SERVICE: Participated and planned numerous humanitarian activities through various organizations and churches.Victorious Life Church: Feed the Multitude, Fashion Share for battered Women, Worlds of Fun. Garmin: Great American BBQ, Customer Service week, Corporate Challenge.

Pamela Ward Education Details

  • National American University
    National American University
    Information Technology
  • Avila University
    Avila University
    A Bachelor'S Degree

Frequently Asked Questions about Pamela Ward

What is Pamela Ward's role at the current company?

Pamela Ward's current role is Quality Assurance Engineer & Release Manager.

What schools did Pamela Ward attend?

Pamela Ward attended National American University, Avila University.

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