Pamela Zerbe Email & Phone Number

Lancaster, PA, US

• Led full life cycle recruitment process for Client, resulting in a 50% headcount increase.
• Developed and implemented inaugural Life Sciences internship program, increasing offer acceptance rate by 50%-60%.
• Managed outplacement program for laid off employees, achieving placement rates of <30 days: 35%.

• Led full life cycle recruiting process for agri/human food product manufacturing company, filling 25 open roles in 3 months.
• Scheduled and led new hire orientation sessions, ensuring all required paperwork was completed by start date.

• Managed full-range of Human Resources Generalist functions on a fractional basis.
• Developed and implemented employee handbooks, corrective disciplinary action structure, and performance evaluation processes to ensure compliance and employee satisfaction.
• Managed full-cycle recruitment process including sourcing, screening, interviewing, and extending offers of employment to attract top talent.
• Developed and implemented compensation structures including developing job descriptions and assigning market aligned compensations levels to jobs.
• Conducted employee sessions on benefits plans, policies, and procedures, as well as new hire orientation to facilitate smooth onboarding processes.
• Managed unemployment compensation and workers compensation claims.

Phoenix, Arizona, United States

• Managed Medicare Risk Plan from Federal Accreditation through policy development, client acquisition and claims management.

Fairfax, Virginia, United States

• Directed full range of HR functions including benefits, employee relations, onboarding, and recruiting for a 300-employee company with 1 staff member.
• Negotiated annual benefit renewals and competitive bids with providers, conducted employee information sessions, and answered inquiries on health, life, and retirement benefits.
• Developed corrective disciplinary action processes, employee handbook policies, and mentored supervisors.

Falls Church, Virginia, United States

• Managed full range of HR functions for a 2K+ employee division, including employee relations, onboarding, and recruitment.
• Coached managers on corrective disciplinary action, employee handbook policies, and performance evaluations.
• Conducted new hire orientation, maintained employee files, and directed OFCCP compliant recruitment process.

Atglen, Pennsylvania, United States

• Developed and implemented corrective disciplinary action processes, employee handbook policies, and performance evaluation processes to ensure compliance and employee satisfaction.
• Managed a full life cycle OFCCP compliant recruitment process, including sourcing, screening, interviewing, and extending employment offers, resulting in successful placements and strong candidate relationships.
• Conducted employee, managerial, and new hire sessions on benefits, corrective actions, performance evaluations, and supervisory skills to enhance organizational effectiveness.

Harrisburg, Pennsylvania, United States

• Managed 3rd step grievance process, conducting investigations and testifying at depositions.
• Developed conflict management and corrective disciplinary action training courses.
• Spearheaded the inaugural Employee Assistance Program for Office of Attorney General employees.