Profile Summary:I am an experienced Assistant to the CEO and a project management expert at NextUser, where I specialize in AI, data, and personalization to enhance omnichannel communication strategies. With over a decade of experience in sales and marketing, I have played a pivotal role in reducing cost per acquisition by 2 to 11 times, demonstrating my ability to deliver tangible ROI and transform marketing practices through deep consumer connections.Professional Credentials:Fluent in English and French with professional working proficiency in Spanish, I embody cultural fluency and adaptability. My background includes extensive experience in project management, sales operations, and client liaison, making me a versatile and indispensable part of executive leadership in a dynamic tech environment.Career Highlights:• Integral in supporting high-level tasks and strategic project coordination at NextUser, often acting as the CEO’s right hand.• Led the implementation of personalized marketing strategies that significantly lowered acquisition costs while enhancing customer lifetime value.• Successfully managed client onboarding and continuous engagement, ensuring optimal customer satisfaction and performance metrics.Core Competencies:• Client Liaison & Project Management: I excel in managing high-stakes projects and maintaining crucial client relationships to boost company reputation and client retention.• Sales Operations & Strategic Execution: Skilled in navigating complex sales processes and strategic planning to achieve company goals and expand market reach.• Marketing Automation & Data Analysis: I utilize advanced analytics and personalization techniques to craft targeted strategies that significantly improve conversion rates and market penetration.Cultural Fluency:My experience spans various cultural landscapes from the tech hubs of North America to the diverse markets of Europe, enriching my ability to connect with a global clientele and manage multinational teams effectively.