Pam H.

Pam H. Email and Phone Number

Senior Manager, Industry Customer Success, High Tech, Manufacturing and Professional Services @ Adobe
Carmel-by-the-Sea, CA, US
Pam H.'s Location
Carmel, California, United States, United States
About Pam H.

With over ten years of experience in SaaS customer success, I lead a team of CSMs in Adobe's Industry High Tech, Manufacturing & Professional Services vertical. My mission is to help our customers achieve their desired business outcomes and realize value from their Adobe investments.I bring a unique blend of strategic vision, innovative approaches to adoption, customer advocacy and governance models to my role. I have managed and led relationships for some of Adobe's most complex and strategic customers, driving alignment on objectives and best practices. I have also received multiple awards from Adobe and Marketo for customer success attainment and performance. As a mentor and thought leader, I share my insights and expertise across the Adobe Customer Success team.

Pam H.'s Current Company Details
Adobe

Adobe

View
Senior Manager, Industry Customer Success, High Tech, Manufacturing and Professional Services
Carmel-by-the-Sea, CA, US
Website:
adobe.com
Employees:
40967
Pam H. Work Experience Details
  • Adobe
    Senior Manager, Industry Customer Success, High Tech, Manufacturing And Professional Services
    Adobe
    Carmel-By-The-Sea, Ca, Us
  • Adobe
    Senior Manager, Industry Customer Success, High Tech, Manufacturing & Professional Services
    Adobe Jul 2024 - Present
    San Jose, Ca, Us
  • Adobe
    Manager, Customer Success, High Tech & Manufacturing, Adobe
    Adobe Sep 2021 - Jul 2024
    San Jose, Ca, Us
  • Adobe
    Customer Success Director
    Adobe Jun 2016 - Oct 2021
    San Jose, Ca, Us
    Managed and led relationship for one of Adobe's most complex and strategic customers. Drove strategic alignment on business objectives, best practices, adoption and value realization of Adobe solutions. Mentor and thought leader across the Adobe Customer Success team.
  • Aviata
    Director, Strategic Accounts
    Aviata Oct 2012 - Jun 2016
    San Francisco, Ca, Us
    Managed account team responsible for all Aviata customers post sales. Drove joint business strategies and objectives, achieved 100% retention and created standards for customer onboarding and project management.
  • Pam Hudson And Associates
    Chief Consultant
    Pam Hudson And Associates May 2000 - Oct 2012
    Owner of consulting practice with long term clients. Projects included defining and preparing needs analysis for data driven marketing initiatives, project definition and implementation for corporate CRM initiatives, triggered email programs and marketing operations plans.
  • Fusionone
    Database Marketing Director
    Fusionone Sep 1999 - Dec 2001
    San Jose, Ca, Us
    Designed and built customer database, related analytics and marketing programs enabling customer experience management. Sourced, hired and managed vendors to execute the solutions.
  • 3Com
    Database Marketing Manager
    3Com 1997 - 1999
    Marlborough, Ma, Us
    Built a customer and prospect database for a complex global sales and marketing organization. Managed staff and teams in the US, Europe and Latin America. Database supported turn-key worldwide lead generation, direct mail and email programs. Received award from the National Center for Database Marketing recognizing the innovative approach and speed by which the solution was put in place. Featured speaker at the Direct Marketing Association Fall Conference showcasing the 3Com project.
  • Global Village Communication
    Direct Marketing Manager
    Global Village Communication 1995 - 1997
    Za
    Managed direct mail programs and customer database. Responsible for monetizing the customer database and creating an additional revenue stream for the company.
  • Borland
    Direct Marketing Program Manager
    Borland 1993 - 1995
    Newbury, Berkshire, Gb
    Managed all direct marketing programs for Quattro Pro and Paradox product lines. Efforts included direct mail and an infomercial.

Pam H. Skills

Database Marketing Marketing Operations Direct Marketing Account Management Email Marketing Segmentation Strategic Partnerships Lead Generation Demand Generation Cross Functional Team Leadership Customer Acquisition Analytics Crm Management Multi Channel Marketing Marketing Strategy Leadership Strategy Product Management Marketing Consulting Digital Marketing Integrated Marketing Program Management Customer Relationship Management Marketing Automation

Pam H. Education Details

  • Ucla
    Ucla
    Minor Business

Frequently Asked Questions about Pam H.

What company does Pam H. work for?

Pam H. works for Adobe

What is Pam H.'s role at the current company?

Pam H.'s current role is Senior Manager, Industry Customer Success, High Tech, Manufacturing and Professional Services.

What is Pam H.'s email address?

Pam H.'s email address is pm****@****ink.net

What is Pam H.'s direct phone number?

Pam H.'s direct phone number is +165037*****

What schools did Pam H. attend?

Pam H. attended Ucla.

What are some of Pam H.'s interests?

Pam H. has interest in Collecting Antiques, Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, The Arts, Home Decoration, Cooking.

What skills is Pam H. known for?

Pam H. has skills like Database Marketing, Marketing Operations, Direct Marketing, Account Management, Email Marketing, Segmentation, Strategic Partnerships, Lead Generation, Demand Generation, Cross Functional Team Leadership, Customer Acquisition, Analytics.

Who are Pam H.'s colleagues?

Pam H.'s colleagues are Kaveri Verma, Yoftahe Amde, Monica Sharma, Garry Sandor, Ahmed Quraish, David Chandravanshi, Thay Murray.

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