•Strategic Crew Management – Team leader in-charge of an international fleet of 08 ships trading commercial sea routes in Asia, Europe, Africa, North & South America and Australia who strategically plan and execute crew changes according to International Maritime law & its regulations pertaining to Recruitment & Training• Being solely responsible to play an active role in sourcing candidates for the company & liaising closely with sourcing team• Performance & Compensation Management, Crew pool development and retention• Quality Management - Working with the crew department to creatively package the services and enhance generic services where appropriate to fit the needs of the Principal, constantly engage in continues improvement of quality process / procedures and services & Ensuring all Principal procedure files are kept up to date• HRIS management• Maintaining optimum Public Relations ensuring highest customer care• Participating in Internal Quality Audits as an Auditor• Engage in seafarer Grievance Handling & Consultancy• Training 5 Juniors in the department with all operational activities• Handling all ad-hoc operations whenever required by the Management and Board of Directors