Pam Wells Email and Phone Number

Senior healthcare executive and chief nursing officer, extensive experience in hospital operations (adult, OB and pediatrics), strategic planning, service line development and Lean management. Expertise empowering healthcare teams to improve patient outcomes. Innovative leader - successfully implemented various organizational wide changes; exceeded quality targets; achieved on time, on target major facility redesign; implemented and enhanced an effective patient progression process. Experienced in International collaboration, training, coaching and leadership development. (India, Sweden and South Africa). Extensive experience implementing Lean management in hospital operations, driving accountability through daily metrics; facilitating goal deployment to unit level. Improved and sustained operational and clinical processes using lean methodology. Designed and implemented tiered daily huddles, leader standard work, daily gemba walks and Andon response algorithm fostering employee engagement. Accomplishments: • increased labor productivity through enhanced fiscal accountability;• reduced hospital acquired conditions through continuous and sustained process improvement; • reduced discharge process times and increased admission capacity;• increased patient, family and physician satisfaction.• fostered an environment of innovation to optimize nursing professional practice through education and research.