Pam Lucido Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

Responsible for the management of the commercial property portfolio for our clients and fulfilling the manager’s obligations to achieve operational, financial, and department performance goals. Manage multiple complex operational matters and prioritize tasks to ensure corporate goals and time frames are met.Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery process.Accurately abstract all property leases in lease administration software.

Raleigh, North Carolina

Manage the day-to-day operations of 1.6 million square feet of Class A office, retail, medical, and mixed-use properties. Lead a team of maintenance technicians, and administrative support staff. Work with accounting, leasing, maintenance, and Landlords to resolve tenant and building issues effectively.Develop and maintain positive relationships with owners, investors, tenants, and vendors. Manage buildings, personnel, budgets, tenant issues, and capital projects. Respond to tenant requests in a timely and courteous manner.Manage annual budget and schedule of expenses, initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data. Review and approve invoices for operating expenses and maintenance work orders. Review Common Area Maintenance (CAM) recovery charges and rent escalations, and ensure they are submitted for payment promptly and accurately. Contract for and supervise all vendors and personnel working at the property to maintain a high standard of performance in accordance with the terms of contracts and the expectations of the owners and tenants. Maintain building systems by contracting for repairs and service. Prepare specifications for competitive bids on larger maintenance projects and service agreements.Understand and effectively manage and enforce the requirements of lease agreements and other documents governing the properties. Monitor rent collections and compose letters as default as needed. Oversee and administer tenant move-ins and move-outs, and conduct final inspections.

Raleigh-Durham, North Carolina Area

Conduct periodic inspections of property and tenant spaces to ensure compliance with leases and proper upkeep of the property. Assist in ensuring all properties are operating according to state and local building codes.Source vendors, suppliers, and contractors. Oversee all service contracts and obtain bids including but not limited to janitorial, pest control, window cleaning, snow and trash removal, etc.Establish and maintain tenant lease files, and signage, update tenant directory, and emergency contact information. Respond to tenant requests in a timely and courteous manner. Generate work orders directed to vendors or maintenance staff. Coordinate tenant appreciation events.

Raleigh, North Carolina

Coordinate with the property management team to respond to tenant maintenance requests in a timely and thorough manner. Code and process all invoices while maintaining accuracy and attention to detail. Utilize Yardi accounting system process accounts receivable and accounts payable. Coordinate tenant maintenance calls with field technicians and vendors. Create work orders in Yardi.Provide office management support and administrative support to the accounting, property management, and leasing departments. Collaborate with vendors (exterminators, janitorial, etc.) under the guidance of the property management department.

Louisville, Kentucky Area

Create, develop content, and maintain Louisville Sealcoat website. Design marketing materials and coordinate e-blasts. Maintain social media marketing content.

Cary, Nc

Coordinate marketing campaigns and website (www.contractsurfaces.com). Create and update presentations, write content for newsletters, collateral, and e-blasts.Prepare project quotes, project tracking and management, sales reporting, sample fulfillment, order processing, and database management. Responsible for the content development of all sales and marketing materials such as website, e-blasts, collateral, presentations, contact databases, etc. Manage office operations to ensure organizational effectiveness and efficiency. Including coordinating payroll, accounting, invoicing, marketing materials, office supplies and equipment. Track and compile commission calculations for a team of sales representatives.

Ensure that online stores are visually appealing, easy to navigate, and accurate with up-to-date content while maintaining the quality assurance of website content, including accuracy, functionality, and inventory.Upload and modify products and write content utilizing SEO best practices to improve organic traffic, and identify and execute relevant cross-sell and up-sell opportunities for all products.

Raleigh-Durham, North Carolina Area

Design company brochures, newsletters, presentations, and all other marketing materials. Conversion, redesign, and maintenance of the company website. Supervise a staff of graphic designers and coordinate all projects with department managers. Budget, obtain print estimates and purchasing materials for the Design & Production department.Plan customer and promotional events.