Pamela Luk Email & Phone Number

San Rafael, CA, US

• Founded Ember& Ace is a startup, athletic wear brand for plus kid and teen athletes designed and manufactured in the United States.
• Operate an apparel company specializing in athletic wear for plus size kids.
• Oversee all aspects of product development, from concept to production, resulting in a five-piece collection that met the needs of our target market.
• Achieved funding for product manufacturing through a well-executed Kickstarter campaign.

• Successfully executed projects with a strategic focus on operational excellence and member engagement.
• Implemented a new core banking system remotely, ensuring its successful launch in May 2020.
• Achieved timely and cost-effective completion of an office expansion and remodel project.

San Francisco, CA, US

• Led a comprehensive human capital and budget development system replacement initiative.
• Successfully negotiated contracts worth $10M for partner services and software.
• Led cross-functional teams in optimizing processes and implementing change management strategies to drive organizational effectiveness.

Boston, Massachusetts, US

• Efficiently managed application development overseeing vendors and the remote developer team.
• Successfully improved scrum processes resulting in reduced lead time and cycle time.
• Proactively facilitated sprint planning and product backlog refinement, leading to improved story completion rates.

Boston, Massachusetts, US

• Developed effective recruitment and retention strategies for corporate partners as an AmeriCorps VISTA.
• Successfully executed the US2020 STEM Mentoring Awards program in just 6 months.
• Played a key role in supporting engagement initiatives, resulting in an impressive 100% corporate partner retention rate.

• Led cross-functional teams in successfully completing all phases of the SDLC for both federal and commercial clients, ensuring timely delivery of high-quality solutions.
• Developed robust reporting applications that enabled data-driven decision-making and improved operational efficiency.

Fort Lauderdale, Florida, US

• Designed and delivered comprehensive custom software training materials to empower end-users and enhance their proficiency with new technologies.
• Optimized business intelligence dashboards to provide real-time insights, enabling stakeholders to make informed decisions and drive strategic initiatives.
• Effectively presented technical concepts to diverse audiences at user conferences, effectively bridging the gap between technical and non-technical stakeholders.