Pamela Lukas Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Real Estate/Entity Formation & Management, RE & Foundational Purchasing, Research, & Issue Ironing.

Chicago, IL

• Studio & on location Photography; Music, Street, Personal projects.Virtual Administrative, AP/AR, Customer Service, Photography, Social Media & Website creation and management.
• Photography services: Music/Musicians, Studio, Event, Documentary, and Product.
• Video Production & Photography set Assistance: Talent selection, Wardrobe, Set styling, set-up & breakdown.
• AP/AR, Quickbooks set up, Spreadsheet creation, and Purchasing support via Quickbooks, Word, Excel, Google & Dropbox.
• Customer Service: Order Entry, Email support, sales scheduling, out-bound confirmation calls. Development/maintenance of client’s WordPress sites; e-commerce & social media integration; edit, ghost write blog posts.

Chicago

AP/AR Office & Administrative Management: Contract positions at mid-to-large sized Property Development & Management companies in Chicago. Tenant & Vendor Liaison, Customer Service, Data Entry, Multi-company AP/AR, Quickbooks Pro 2016 Bookkeeping, Payroll Taxes, Cash Forecasting, Soft Collections, Employee Onboarding, Review/Streamline Processes.

Chicago, IL

• Administrative & Production Coordination - Support management of inside sales team selling multi-platform marketing programs that include custom magazines, website and social media programs in the national college.
• Heavy Customer Service & Data Entry – Orders & Customer Database Management.
• Production Coordination & Copy Chasing – Providing specs & handling artwork between client & production division.
• Upload & scheduling of client’s Web Banners, side ads, product reviews, and online articles to Wordpress & HTML5 sites.
• AP/AR: Customer set up, Invoicing & payment acceptance through PaySimple, HR employee set up & payment thru Gusto.
• Employee recruitment & onboarding, attendance, payroll verification, office inventory and equipment maintenance.

Chicago, IL

• Administrative office support in a condo property management firm servicing 34 residential & light commercial properties in Chicago.
• Data Entry & Analysis to/from multiple data sources including AppFolio, Caliber, Quickbooks, & Excel
• Customer Service - Phone line management & online support for Board Members, Owners, Vendors
• Property Manager Board Meeting: Packet prep., Scheduling, Opening Cases/Scheduling/Updating Cases in Caliber
• Corporate Payables/Receivables/Billing in QuickBooks, Association A/P in Caliber
• Maintenance & Board Issue Case Management, New Association Set-up, Homeowner Census & Vendor Insurance Management

Chicago, IL

• Administrative assistance direct to two owners of 40+ Residential/Commercial/Mixed properties in the North Central area of Chicago.
• Data Entry & Customer Service via AppFolio, Outlook email, Excel spreadsheets, & phone; tenant’s first contact.
• Tenant Lease/Amendments/Extension generation, follow up notices, file maintenance, rent collections.
• Rehab Construction & Service Department Coordination: Establishing and maintaining positive tenant relations by quickly and effectively assisting tenants with any problems that arise.
• Outlook Calendar maintenance, scheduling & notices for showings/pest control/inspections/rehab/construction work.
• Maintain on-site records of Tenant and AP/AR files, mass mailings, office supplies.

Chicago, IL

• Order fulfillment, AP/AR, logistics & product photography for a start-up multi-channel e-commerce retailer.
• Streamlining/Development of processes in Sales, Fulfillment, Logistics, Accounting, Marketing, & Customer Service.
• Download, manipulate, extract, and upload data from multiple retail stores for Sales, Fulfillment, Logistics, and Accounting.
• Development of process for product offers, including implementing an internal SKU numbering system, and item copy standards.  AP/AR (Quickbooks), Data analysis using Excel, Quickbooks Essentials Online, SkuVault, &.
• Product Photography: Jewelry, clothes, electronics, miscellaneous housewares/items; Lightroom/Photoshop adjust & formatting.

Chicago

• Administrative and office support activities for the Housing Program Director & Housing Inspector Team at Catholic Charities of Chicago. Duties include:
• Assists with reviewing & correcting lease contracts, tracking work orders and rent increases.
• Contact for Landlords and client’s Care Managers.
• Data entry/processing in multiple softwares, extensive Excel and Housing Pro Occupancy & Inspections
• Scheduling Inspections, Updating/maintaining files, addressing landlord and tenant leasing issues
• Mass mailings, word processing, creating spreadsheets and presentations, filing, faxing.

Chicago, IL

• Provide administrative and operational support to Property & Assistant Property Manager of a high-end multi-tower mixed-use 570 unit Condominium complex located on Marine Drive.
• Receive, respond to and direct incoming phone calls, visiting tenants and third-parties who visit office in person.
• Establish and maintain positive tenant relations by professionally and effectively assisting tenants with any problems that arise.
• Reviewing, coding and processing into Skyline all accounts payables/receivables in accordance with budget guidelines.
• Generate tenants’ billings and above standard invoices/credits utilizing Skyline, coordinate with Corporate Accounting.
• Heavy data entry duties in multiple Excel spreadsheets & Skyline.

Chicago

• AP management for large mixed-use commercial & multi-family residential Property Management company located in Chicago, IL.
• AP management for 23 multi-family residential and mixed-use commercial/residential properties located in Chicago, Oak Park, Evanston, and Waukegan, IL.; with properties ranging in size from 20 units to 234 units.
• Streamlined payment processing; including administrating online payments, taking advantage of early payment discounts, and activating email/online invoices in order to maximize due dates as invoices are sent to offsite.
• Researched vendors, requested bids, reviewed with owner, and consolidated common services (such as pest control and supplies) from multi-vendors, into using single companies for all buildings to lower costs.
• Identified problem areas (such as lack of proper purchase orders, and multiple building’s purchases being made on a single vendor charge card; instead of each building having its own) which led to new procedures to be.
• Highly involved with vendor relationships: Implemented scanning & tracking of payments for rapid response to vendor’s payment inquiries; contacted vendors to correct discrepancies and discuss terms, and negotiation and.

• Managed and administrated multiple concurrent mid to large scale Commercial HVAC Equipment Projects in the Midwest. Ensured all work performed and delivered according to Contract, Project Scope, Budget and Schedule.
• Customer Service & Support
• Order Entry & Vendor PO’s
• Change Orders & Negotiations
• Factory & Vendor Communication
• Financial Management, Credit Checks

• Managed mid to large scale Commercial Door/Frame/Hardware Projects in SE Michigan. Ensured all work performed and delivered according to Contract, Project Scope, Budget and Schedule - from Bid Pack to Close Out. Lead.
• Customer Service & Support
• Order Entry & Vendor PO’s
• Change Orders & Negotiations
• Factory & Vendor Communication
• Financial Management, AIA Billing