Real Estate/Entity Formation & Management, RE & Foundational Purchasing, Research, & Issue Ironing.

Studio & on location Photography; Music, Street, Personal projects.Virtual Administrative, AP/AR, Customer Service, Photography, Social Media & Website creation and management. • Photography services: Music/Musicians, Studio, Event, Documentary, and Product. • Video Production & Photography set Assistance: Talent selection, Wardrobe, Set styling, set-up & breakdown. • AP/AR, Quickbooks set up, Spreadsheet creation, and Purchasing support via Quickbooks, Word, Excel, Google & Dropbox. • Customer Service: Order Entry, Email support, sales scheduling, out-bound confirmation calls. Development/maintenance of client’s WordPress sites; e-commerce & social media integration; edit, ghost write blog posts.

AP/AR Office & Administrative Management: Contract positions at mid-to-large sized Property Development & Management companies in Chicago. Tenant & Vendor Liaison, Customer Service, Data Entry, Multi-company AP/AR, Quickbooks Pro 2016 Bookkeeping, Payroll Taxes, Cash Forecasting, Soft Collections, Employee Onboarding, Review/Streamline Processes, Equipment, & Softwares.AppFolio Migration & Implementation, Database Auditing: Transitioning clients from Yardi into AppFolio Property Management / Accounting software. Data scrubbing, Process and Procedures review, extreme data entry & review, Template set-up.Streamline/Update Processes Example: Migrate to OneNote cloud workbooks processes & procedures for use in the new Employee Onboarding process I solidified, and to collaborate with coworkers in other countries with the fine-tuning of documents.Updating customer’s Equipment & Technology Example: By doing a cost/benefit analysis I supported my suggestion to turn in the Pitney Bowes stamp machine that they had been paying a $350/year lease on since 2007 in exchange for using PB's new online stamp service. In an excel spreadsheet I showed the extremely low volume of monthly mail, current lease cost, and actual postage costs as compared to PB's new online stamp service vs. Stamps.com's service. I found that they would not only save a significant amount per year by switching to PB's new service, but they would also gain features: Sending Certified mail (their current PB machine is too old to support this); ability to send and track via USPS and 2 other shippers, carrier discounts, and a free 10-pound scale - while still keeping the lower per stamp cost with no lease.Review Vendor Costs Example: A company was using a different Pest Control vendor for each one of their buildings, so I contacted all the vendors, gave them a listing of all properties, and let them bid to us for their service for all buildings - when completed overall cost was decreased by $550+ per month.

Administrative & Production Coordination - Support management of inside sales team selling multi-platform marketing programs that include custom magazines, website and social media programs in the national college, health and professional golf markets.• Heavy Customer Service & Data Entry – Orders & Customer Database Management.• Production Coordination & Copy Chasing – Providing specs & handling artwork between client & production division.• Upload & scheduling of client’s Web Banners, side ads, product reviews, and online articles to Wordpress & HTML5 sites. • AP/AR: Customer set up, Invoicing & payment acceptance through PaySimple, HR employee set up & payment thru Gusto. • Employee recruitment & onboarding, attendance, payroll verification, office inventory and equipment maintenance.• Project manage moving 15 person office from west loop to east loop location - including massive computer & furniture recycling project (40+ computer systems, desks & old phone systems) and coordination with both old & new buildings for the requisite new installs & de-installs of computer/cabling/appliances/etc.

Administrative office support in a condo property management firm servicing 34 residential & light commercial properties in Chicago.• Data Entry & Analysis to/from multiple data sources including AppFolio, Caliber, Quickbooks, & Excel• Customer Service - Phone line management & online support for Board Members, Owners, Vendors• Property Manager Board Meeting: Packet prep., Scheduling, Opening Cases/Scheduling/Updating Cases in Caliber• Corporate Payables/Receivables/Billing in QuickBooks, Association A/P in Caliber• Maintenance & Board Issue Case Management, New Association Set-up, Homeowner Census & Vendor Insurance Management• Sales and Refinance document requests via Homewisedocs.com, Association yearly budget prep, Secretary of State annual reports • Digital File Management, Mail/Fax distribution, Postage/Printing database management, monthly data analysis/reporting/billing.

Administrative assistance direct to two owners of 40+ Residential/Commercial/Mixed properties in the North Central area of Chicago. • Data Entry & Customer Service via AppFolio, Outlook email, Excel spreadsheets, & phone; tenant’s first contact.• Tenant Lease/Amendments/Extension generation, follow up notices, file maintenance, rent collections.• Rehab Construction & Service Department Coordination: Establishing and maintaining positive tenant relations by quickly and effectively assisting tenants with any problems that arise.• Outlook Calendar maintenance, scheduling & notices for showings/pest control/inspections/rehab/construction work.• Maintain on-site records of Tenant and AP/AR files, mass mailings, office supplies.• Streamlining existing and helping to develop new processes in office workflow, special tax/accounting/file projects as requested.

Order fulfillment, AP/AR, logistics & product photography for a start-up multi-channel e-commerce retailer.• Streamlining/Development of processes in Sales, Fulfillment, Logistics, Accounting, Marketing, & Customer Service.• Download, manipulate, extract, and upload data from multiple retail stores for Sales, Fulfillment, Logistics, and Accounting.• Development of process for product offers, including implementing an internal SKU numbering system, and item copy standards.  AP/AR (Quickbooks), Data analysis using Excel, Quickbooks Essentials Online, SkuVault, & ShipWorks.• Product Photography: Jewelry, clothes, electronics, miscellaneous housewares/items; Lightroom/Photoshop adjust & formatting.

Administrative and office support activities for the Housing Program Director & Housing Inspector Team at Catholic Charities of Chicago. Duties include: • Assists with reviewing & correcting lease contracts, tracking work orders and rent increases. • Contact for Landlords and client’s Care Managers. • Data entry/processing in multiple softwares, extensive Excel and Housing Pro Occupancy & Inspections• Scheduling Inspections, Updating/maintaining files, addressing landlord and tenant leasing issues• Mass mailings, word processing, creating spreadsheets and presentations, filing, faxing. • Internet research abilities and strong communication skills.

Provide administrative and operational support to Property & Assistant Property Manager of a high-end multi-tower mixed-use 570 unit Condominium complex located on Marine Drive. • Receive, respond to and direct incoming phone calls, visiting tenants and third-parties who visit office in person. • Establish and maintain positive tenant relations by professionally and effectively assisting tenants with any problems that arise.• Reviewing, coding and processing into Skyline all accounts payables/receivables in accordance with budget guidelines.• Generate tenants’ billings and above standard invoices/credits utilizing Skyline, coordinate with Corporate Accounting.• Heavy data entry duties in multiple Excel spreadsheets & Skyline.• Perform daily/weekly property inspections for maintenance, create and enter work orders.• Manage outgoing correspondence/mailings; Website maintenance, newsletter creation, email blasts, flyers, and building notices.• Liaison with third-parties, communicate routine needs, escalate significant issues to management as necessary.• Provide new tenant/owner orientations, move-ins/move-outs, lease executions/terminations, tenant signage, etc.• Maintain on-site records and copies of all written materials and correspondence. Update directories and address lists.• Maintain office supplies inventory/office equipment, Purchasing, Exercise cost-controls on ordering and use of supplies.

AP management for large mixed-use commercial & multi-family residential Property Management company located in Chicago, IL.• AP management for 23 multi-family residential and mixed-use commercial/residential properties located in Chicago, Oak Park, Evanston, and Waukegan, IL.; with properties ranging in size from 20 units to 234 units.• Streamlined payment processing; including administrating online payments, taking advantage of early payment discounts, and activating email/online invoices in order to maximize due dates as invoices are sent to offsite accountant.• Researched vendors, requested bids, reviewed with owner, and consolidated common services (such as pest control and supplies) from multi-vendors, into using single companies for all buildings to lower costs. • Identified problem areas (such as lack of proper purchase orders, and multiple building’s purchases being made on a single vendor charge card; instead of each building having its own) which led to new procedures to be more consistent with best practices.• Highly involved with vendor relationships: Implemented scanning & tracking of payments for rapid response to vendor’s payment inquiries; contacted vendors to correct discrepancies and discuss terms, and negotiation and large item purchasing for all buildings.• Constantly reviewing payables to make suggestions on reducing redundant costs for each building, and for company as a whole; most all suggestions were accepted and I implemented.• Generated and processed check payments with offsite accountant; reviewed checks against invoices (100 - 400+ checks per week).• Analyzed vendor statements and reconciled accounts payable accounts.

Managed and administrated multiple concurrent mid to large scale Commercial HVAC Equipment Projects in the Midwest. Ensured all work performed and delivered according to Contract, Project Scope, Budget and Schedule; from PO receipt to Close Out. Main Project contact for Sales, Customers, Vendors, and the Factory - heavy phone, email, text, IM, and fax usage. Honored with Trane Corporate Star Award for work above & beyond job duty a year after starting. • Customer Service & Support• Order Entry & Vendor PO’s • Change Orders & Negotiations• Factory & Vendor Communication• Financial Management, Credit Checks• Project Documentation generation & management• Departmental database & spreadsheet Management• Service & Warranty administration and support • Logistics & Delivery coordination & scheduling• Administrative support to Sales, & Upper Management

Managed mid to large scale Commercial Door/Frame/Hardware Projects in SE Michigan. Ensured all work performed and delivered according to Contract, Project Scope, Budget and Schedule - from Bid Pack to Close Out. Lead point of contact for Sales, Customers, Vendors, and the Factory via phone, email, and fax; and job-site presence requirements. • Customer Service & Support• Order Entry & Vendor PO’s • Change Orders & Negotiations• Factory & Vendor Communication• Financial Management, AIA Billing• Project Documentation generation & management• Job-site meeting scheduling• Service & Warranty Support • Logistics & Delivery coordination & scheduling• Administrative support to Sales Engineers