Pamela Norfleet Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

• Lead the implementation of an automated Concur Accounts Payable, Concur Employee Travel and Expense Reimbursement System and FinancialForce ERP Solution.• Draft, and update A/P policies, procedures, and guidelines for MDA staff to follow.• Develop, lead and train all managers and staff nationwide on A/P best practices.• Design and implement system controls within the A/P function.• Process all requests for payment either initiated at the National Office or sent to National from field offices for payment as required. This includes checking for proper approval and authorization, pricing, quantity and mathematics accuracy, as well as inclusion of contracts, purchase orders of PD1s as required Check coding as necessary for budgetary constraints.• Reviews all daily cash disbursement checks printed in Accounts Payable, with special emphasis on employee requests and invoice requests over $2500, checking for accuracy of entry, documentation, compliance and need.• Organizes and maintains accurate vendor database to ensure reliability for cash flow, 1099 reporting, and financial reporting, to include ongoing purging of inactive vendors and periodic updating of active vendors.• Trend report analysis, to include aging, annual spend, past due payments, day’s payable outstanding, and other reports as needed.• Resolve or research areas of concern with vendors or field offices as they arise.• Process contracts that have been drawn up for monthly or multiple payments, and schedule their recurring payments accordingly.• Process monthly, quarterly and annual Sales & Use Tax.• Process quarterly and annual Census reporting.• Year-end A/P Accruals. • Reconcile and/or research returned 1099’s for appropriate addresses and redistribute.• Research and process B-Notices in the Spring and/or Fall to ensure compliance with IRS regulations and processing time constraints. • Handle other special projects and duties as assigned.

Chicago, Il, Us

• Managed the accurate and timely processing of invoices ($1M) per month for mid-size educational system. • Implemented system enhancement and process automations to foster an environment of continuous improvement. Trained users and served as the primary "go-to" troubleshooter on the purchase order system, which propelled efficiency gains and significant time- and cost-savings. • Facilitated "no-fault" internal and external audits as a result of sound record keeping and thorough documentation. • Renegotiated payment terms with dozens of suppliers/vendors from Net 7 to Net 60 days.• Improved cash flow and helped facilitate company's return to profitability. • Composed effective accounting and ad-hoc reports summarizing A/P data for supply chain, HR and other departments. • Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions and percentages. • Manages AP. Includes, Customer Vendor Relations, and the AP disbursement group which handles all checks disbursements, 1099 and tax related matters for 3 ERP systems.• Manages accounting functions including maintenance of general ledger, accounts payable, accounts receivable, and project accounting; ensures accuracy and timeliness.• Develops implements and maintains systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. • Manages monthly closing of financial records and posting of month end information; ensures accuracy of financial statements.

Amsterdam, Nl

Developed and implemented methodologies for routine analysis of tasks and processes to be moved offshoreProvided guidance and direction to unit supervisors and other functional teams in the areas of cost reduction and efficiency reviewTransitioned telecom invoice process to India and the Global GSS TeamProvided assistance to GSS Team for issues related to ordering, billing, disconnect and telecommunicationsInterfaced with telecommunication vendors regularly to maintain ABN AMRO accountsManaged Vendor File Management Project including implementation of new vendor set-up and clean-up process, compliance and B-Notice solicitations

Amsterdam, Nl

Developed action plans and performance models to ensure daily support for the following areas: InvoiceXpress, interface with telecommunications vendors and electronic payment methodsPerformed month end reconciliation reports (forecast vs actual)Maintained department hardware and software inventoryMaintained accurate time billing for internal and external profitability

Amsterdam, Nl

In this position, conducted month end reconciliation reports using MS Excel, maintained inventory of departmental hardware and software inventory using MS Access. Maintain accurate time billing for internal and external profitability. Duties consisted of the following:• Process and Track Workstation equipment and software.• Analyze and explain budget and expense variances.• Prepare month-end analysis and reports (forecast vs. actual)• Work with other team members to maintain, research, code, route and track invoices and troubleshoot invoice payement issues.• Provide backup for project management inquiries; including reporting, proper project set up, A/P related inquries• Provide backup for CRPO(Consulting Requesition Purchase Orders) Recurring tracking of Departmental Economic Profit to the corporate budget model.

Us

Managed daily operation of Telecommunications Billing for hardware and software departments that serviced the Illinois companiesPerformed supervisory functions for clerical data entry and compliance staffDeveloped action plans and performance models to ensure daily support for the following areas: InvoiceXpress, interface with telecommunications vendors and electronic payment methods

Charlotte, Nc, Us

Masters, Business

Bs, Management Information Systems