Provides creative leadership and strategic direction in the area of administrative computing for the Faculty of Kinesiology and Physical Education, including academic and administrative staff, students, and other clients.

• Provided advice and direction on technology policies and issues to a large complex organization under tight timelines, budgets and competing priorities• Prepared project budgets, timelines and service impact assessments and tracked performance and costs during, at conclusion, and during the lifecycle of provided services• Managed a 5 site network with 100+ direct support clients, 700+ indirect support clients and significant enterprise infrastructure• Supervised technical support staff, project specific staff, contractors, external vendors and cross-unit staff teams• Transitioned department from an unmanaged environment to a secure, managed system including comprehensive security, backup and support• Implemented enterprise-wide IT management, including disaster recovery and the integration of several existing incompatible systems• Implemented best-of-breed virtualization technologies to lower costs and improve hardware utilization• Integrated and redeveloped the College web presence over several generations• Reduced indirect client (student) service call volume by approximately 90% through improved documentation and self-help resources• Initiated cooperative pilots and projects with other Colleges

• Provided advice and direction to various small and medium businesses on information technology acquisition, utilization and services• Implemented technology solutions to suit the varied needs of clients based on requirements analysis and within budget constraints

• Managed program, course and student administration for a growing (150+ students) university program• Developed program procedures and implemented new tracking and recordkeeping methods, some of which were implemented college-wide• Developed and updated program website in HTML, CSS and Javascript as well as managing internal and externally hosted communication listservs

• Performed statistical and performance analysis on ongoing research projects and worker case data• Developed (in VBA) database automation applications to aid in funding credit review and analysis of departmental performance• Reviewed existing literature and liaised with researchers regarding cooperative child welfare research projects

• Designed, developed and populated performance indicator database• Gathered and indexed continuing education and quality assurance resources• Liaised with college members and the public via phone and in-person contact• Analyzed registration examination results for trends and future policy development

• Deployed Symantec Ghost – reducing computer repair time from several days to several minutes• Worked as part of a team to administer a 15 server network and over 300 clients.• Worked in the unique environment of a mental health facility interacting with both staff and patients