I am Pampa Chatterjee, holding an MA in History from Rabindra Bharati University achieved through distance education in 2005. Currently residing in Kolkata, Beleghata Phool Bagan, I have spent the last six years as a back office executive, primarily focusing on client coordination for service issues, payment follow-ups, service-related feedback, and various administrative tasks. Outside of work, my passion lies in listening to music, with Arijit Singh and Shreya Ghoshal being my favorite singers. Proficient in tools like Word, Excel, and Google Sheets, I find joy in combining historical knowledge with contemporary skills in my professional journey.In my role as a back office executive, client coordination is a crucial aspect of my responsibilities. I ensure seamless communication between clients and our services, addressing their concerns and inquiries promptly. This involves managing service issues, providing updates on ongoing projects, and offering solutions to meet client needs. I am responsible for following up on payments, ensuring timely transactions, and maintaining financial records. Additionally, I gather and analyze service-related feedback from clients, facilitating continuous improvement in our offerings. Effective communication, attention to detail, and a customer-centric approach are integral to my role in client coordination.In my role as a Sales Coordinator Highly organized and detail-oriented Sales Coordinator with one years of experience in providing exceptional support to sales teams. Proficient in MS Office, Excel (including VLOOKUP and HLOOKUP functions), and various sales tracking and management software. Adept at managing attendance, handling mailing tasks, overseeing TA-DA management, and ensuring accurate stock management. Skilled in tracking sales executive visits using Unolo Software to optimize productivity and efficiency. Proven ability to maintain smooth operations and contribute to sales growth through meticulous coordination and administrative support.