Pam Rattray Email and Phone Number
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A results-oriented leader and facilitator, who leverages strong communication skills, encouraging staff to meet objectives. A motivated and creative problem-solver. Enjoys analyzing situations, devising strategies and providing practical cost conscious solutions that overcome complex challenges. A congenial and people-oriented team player, who gets along well with others. A highly organized multi-tasker, who oversees multiple projects while making significant contributions. Consistently hires and develops talented personnel to contribute to lasting organizational achievement. Conducts business with a high level of integrity.
Supplyone, Inc.
View- Website:
- supplyone.com
- Employees:
- 529
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Customer Service ManagerSupplyone, Inc. Aug 2015 - PresentGreater Milwaukee Area
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Operations Manager - Transportation Business SegmentDci-Artform, The Dci Marketing Group Apr 2014 - Mar 2015Responsible for leading an industry-focused account team of multiple disciplines, including project management, production, customer service, field installation, logistics and IT to meet the operational needs of the Transportation industry business segment.-- Facilitated the transition of a functional department into a segmented, industry-focused team.-- Developed a cross-training program to meet the needs of the segmented team.-- Led a variety of process improvement initiatives to streamline work flow. -
Manager Of Customer ServicesDci-Artform, The Dci Marketing Group 1990 - Mar 2014Responsible for leading the overall operations of the Customer Service, Installation and Logistics teams that provided order management, turnkey support and after-care services for DCI-Artform's client base. Ensured customer satisfaction through the servicing and fulfillment of a wide variety of complex marketing solutions across diverse business segments.-- Developed customer service programs and strategies to support the individual project requirements of sold programs for large Fortune 100 clients.-- Achieved consistently high level of customer satisfaction ratings related to project-specific accounts.-- Established key performance metrics to help measure product and service offerings in a tangible way.-- Developed and implemented training programs to support unique project requirements and provide teams with tools to improve their customer service skills.-- Coordinated the integration of new business units transitioned from a sister company into existing Customer Service team.-- Developed and effectively managed department budgets of over $1 million.-- Established the Installation Service function within the business to support the after-care needs of key client segments.-- Developed a preferred supplier network to facilitate and support the installation and logistics outsourced needs within the business.-- Lead implementation projects for new ERP, CRM and Shipping systems and upgrades.
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Customer Service - Administrative AssistantDci-Artform, The Dci Marketing Group 1984 - 1990In addition to the Customer Service Representative position, responsibilities included supervising the order processing and shipping of stock product client programs and specialty marketing services and fulfillment projects. Assisted department manager with the interview process for new hires, department training, and special projects.
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Customer Service RepresentativeDci-Artform, The Dci Marketing Group 1983 - 1984Managed the order processing, shipping and billing requirements of assigned programs. Provided ongoing service and support to a variety of business-to-business Fortune 100 clients. Responsible for inventory and tracking of client displays. Generated custom orders and inventory reports.
Pam Rattray Skills
Frequently Asked Questions about Pam Rattray
What company does Pam Rattray work for?
Pam Rattray works for Supplyone, Inc.
What is Pam Rattray's role at the current company?
Pam Rattray's current role is Customer Service Management Professional | Team Builder | Project Leader | Process Improvement Enthusiast.
What is Pam Rattray's email address?
Pam Rattray's email address is ra****@****cim.com
What is Pam Rattray's direct phone number?
Pam Rattray's direct phone number is +148458*****
What skills is Pam Rattray known for?
Pam Rattray has skills like Customer Service, Account Management, Leadership, Marketing, Marketing Strategy, Process Improvement, Team Building, Retail, New Business Development, Sales, Project Management, Strategic Planning.
Who are Pam Rattray's colleagues?
Pam Rattray's colleagues are Caryn B., Jr Clonts, Paul Beam, Noah Armstrong, Duane Harper, Reba Newton, Sheila Thompson.
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Pamela Rattray
United States2bellsouth.net, yahoo.com -
Pamela Rattray
Director At Kantek Ltd & Cil Group Ltd With Expertise In Several Industry Sectors Including Joinery, Construction, Food & PharmaceuticalNew Zealand3xtra.co.nz, edge-it.co.nz, kantek.co.nz -
1aol.com2 +177297XXXXX
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