Pam Mayo Email & Phone Number

Irvine, California, United States

I produced complex spreadsheets, wrote instruction manuals and facilitated training for hundreds of sales team personnel on newly developed documentation and processes. I provided senior managers within the department with detailed and technical administrative support and researched and analyzed multiple reports regularly to ensure accuracy in compensation of sales force for over 170 personnel. I responded to internal/external queries concerning guidelines, procedures, and operations and independently managed internal programs to resolve issues for managers, escalating technical inquiries as needed.

Irvine, California, United States

Selected for promotion to the position by senior management as a result of prior performance and track record. I developed highly confidential custom reports using Microsoft Excel and various complex software systems and controlled security profiles for thousands of associates throughout the company. I researched and priced mutual funds regularly and delivered high attention to detail in a fast-paced environment.

Irvine, California, United States

I facilitated classes and coaching regularly for associates to learn newly developed internal systems in order to better respond to customer inquiries. I developed custom documentation and training material for the Training and Operations department and independently led two major department developments including the design, testing, and writing of legal requirements for new programs still utilized by thousands of associates nationwide.