Pam Saunders Email & Phone Number

A solution focused professional with managerial and organizational skills to meet customer expectations. A resourceful decision-maker that combines strong leadership and organizational skills with the recognized ability to drive improvements that will positively impact member/customer experience.Specialties: Net Promoter System (NPS) Implementation, NPS Champion, Business Process Analysis, Root Cause Analysis – Process, Continuous Improvement Supply Chain Management, Closed Loop Implementation, Survey Design, Customer Journey Mapping, Agile, Research, Data Analysis, Visualization, Project Management, Data, Record Management Project Analytics and Metrics, Vendor Relations, Customer Service, Product Lifecycle, Change Management, Global Sourcing, Channel Distribution, Contract Administration, Query Creation, Database Design And Creation, Report Developer, Process Mapping, Desk Reference Documentation, User Guide Creation, Root Cause Analysis, Charting, Advanced Excel Formulas, Data Collection

Listed skills include Process Improvement, Six Sigma, Customer Relations, Pricing, and 51 others.