Pam Johnson Email and Phone Number

• Lead and manage a team of client relations specialists to execute strategies with top clients to grow our business line by $2 million dollars• Develop trusted relationships with the key contacts at our largest partners to maintain and grow their business • Through those trusted relationships, work with them to drive innovation and strategy• Advocate for the client• Work with multiple clients and projects with varied deadlines • Create and deliver sales presentations to prospects and current clients using face to face, WebEx, as well as phone methods• Contract negotiation • Collaborate with marketing to create and deploy successful marketing campaigns• Work with internal reporting teams to develop reporting to track performance indicators• Drive efficiencies with reporting and CRM usage

gpac is a leading provider of full-service solutions to a broad range of clients throughout the US and globally. We can assist you with your specific staffing needs in these key areas:Comprehensive Search and Recruitment Services*Search and selection process. We use a proven, comprehensive strategy to secure the best talent* Confidentiality. We offer discreet search services to protect your company's confidentiality.Placement ServicesWe provide a complete range of integrated search services for direct and interim placement of candidates. Our research capabilities, industry expertise, extensive network of contacts and determination allows us to find the top-performers that best fit your particular requirements.* Executive Placement. We place top-level, senior-executive candidates with backgrounds matched specifically to key positions using a retained search approach.*Management placement. We place top-performers in critical mid-management positions.* Highly Skilled Professionals. We provide services for the recruitment and placement of key highly skilled professionals.

DocuTAP is a tablet-based EMR and PM, revenue cycle service,and a family of people who love efficiency. My role involved customizing training clients on how to use our software to its fullest. Training was either done on site or via web. My previous role as a client success manager and background as an educator led me to this position which makes the best use of my skills.

DocuTAP is a tablet-based EMR and PM, revenue cycle service,and a family of people who love efficiency. My role as a client success manager involved maintaining client relationships with key stakeholders in urgent cares. I hosted regular meetings with my assigned clients. I was their point of contact advocate at DocuTAP. I assisted in resolving issues and finding answers to their questions. It was essential to listen to the needs of the clinic to up-sell solutions in order to create efficiency within their Urgent Care space.

I worked with financial institutions ranging in size from de novo to billion dollar institutions. I have an understanding of the financial services industry and the technology needed to increase efficiency, maintain compliance and stay competitive in today’s ever-changing environment. In my position I did sales presentations of our core bank platform as well as numerous other ancillary products like internet banking, mobile banking, account opening solutions, teller solutions, anti-money laundering and imaging and document storage solutions either on site or via webinar meetings. I worked with Fiserv’s sales executives to coordinate these demos and in analyzing the client’s needs to recommend solutions that would best fit their requirements. I promoted Fiserv’s solutions at various client conferences, education seminars and user group meetings. I also assisted with the RFP process by answering software related questions for prospective clients.

Taught middle school Social Studies and high school Spanish and was assistant volleyball coach. I was very involved with the school system and was appointed as a teacher instructional coach/leader. My duties as an instructional coach included evaluating and assisting teachers to implement and follow instructional procedures.