Pamela Van Luven

Pamela Van Luven Email and Phone Number

Travel Agent
Pamela Van Luven's Location
Brantford, Ontario, Canada, Canada
Pamela Van Luven's Contact Details

Pamela Van Luven work email

Pamela Van Luven personal email

n/a
About Pamela Van Luven

Pamela Van Luven is a Travel Agent. She is proficient in English. Colleagues describe her as "Pam was a true pleasure to work with at Pearson. She has a very friendly and easy going personality which would make her a valuable asset to any organization. It was a pleasure getting to know and work with her." and "I worked with Pam for a number of years, initially in her role as in client support and later as a business analyst when she joined the compliance team that I led at the time. Pam is always willing to lend a hand and is a very much a team player. She is a dedicated, detail oriented business analyst who is able to build strong relationships with her customers. Pam can work with non-technical customers to elicit requirements and then turn the requirements into technical specifications for the development team. "

Pamela Van Luven's Current Company Details

Travel Agent
Pamela Van Luven Work Experience Details
  • Grand Erie District School Board
    Office Coordinator
    Grand Erie District School Board Nov 2017 - Jul 2019
    Brantford, Ontario, Canada
    Responsible for maintaining SmartFind system, order all supplies, maintain School Cash online, Prom, Grad and all general inquiries as required. Prepare SmartFind for all teacher absences for the day. This includes preparing packages for each teacher with the appropriate key and any work from the current teacher. Make sure all jobs are filled for each day.
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  • Investorcom Inc.
    Client Service Associate
    Investorcom Inc. Sep 2015 - Jun 2016
    Brantford, Ontario
    Managed three large client accounts by multi tasking to ensure all needs were met by each client.
    View
  • Pearson School Systems
    Business Analyst/Product Owner
    Pearson School Systems Jan 2011 - May 2015
    Burlington, Ontario
    Facilitated project through entire Software Development Life Cycle, conducted requirement reviews with Designer, Developer, Tester, Product Support Specialist, and conducted status reviews at each stage with team/client. Business requirements gathering sessions with clients.
    View
  • Pearson School Systems (Formerly Aal)
    Product Support Specialist
    Pearson School Systems (Formerly Aal) Jun 2005 - Jan 2011
    Burlington, Ontario
    Managed day-to-day client and system issues by responding to ticketed items, and ensuring proper priority for resolution. Conducted investigation of issues, determined causes and replicated issue for resolution. Assisted the Quality Assurance team in testing product fixes and new product enhancements.
  • Pearson School Systems (Formerly Aal)
    Client Support Representative
    Pearson School Systems (Formerly Aal) Nov 2001 - Jun 2005
    Burlington, Ontario
    Provided support to client groups and representing a range of issues including software bugs, training, enhancements, new functionality and prioritized and managed client escalations on a daily basis. Delivered on site training in all client group locations. Employed training techniques including classroom delivery and hands on practice. Tested defects and enhancements.
  • Applied Systems Canada, Inc.
    Training Specialist
    Applied Systems Canada, Inc. Sep 1998 - Nov 2001
    Mississauga, Ontario
    Planned, organized, and set up client’s system on site. Conducted both on site and webex training sessions on various systems for new system use or upgrades. Prepared, presented and supported extensive information in The Agency Manager manuals. Created and edited class material for adult learning classes.
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Pamela Van Luven Skills

Business Analysis Sdlc Testing Requirements Analysis Requirements Gathering Customer Service Training Quality Assurance Troubleshooting Microsoft Office Project Management Customer Satisfaction Organization Skills Agile Methodologies Sql Team Motivation Software Development Databases User Acceptance Testing Motivated Self Starter Software Development Life Cycle Agile And Waterfall Methodologies User Documentation Team Building Product Management Interpreting Data Visio

Pamela Van Luven Education Details

  • Sheridan College, Oakville Ontario
    Sheridan College, Oakville Ontario
    Computer Programming
  • Sheridan College, Oakville Ontario
    Sheridan College, Oakville Ontario
    Travel And Tourism

Frequently Asked Questions about Pamela Van Luven

What is Pamela Van Luven's role at the current company?

Pamela Van Luven's current role is Travel Agent.

What is Pamela Van Luven's email address?

Pamela Van Luven's email address is pv****@****com.com

What schools did Pamela Van Luven attend?

Pamela Van Luven attended Sheridan College, Oakville Ontario, Sheridan College, Oakville Ontario.

What skills is Pamela Van Luven known for?

Pamela Van Luven has skills like Business Analysis, Sdlc, Testing, Requirements Analysis, Requirements Gathering, Customer Service, Training, Quality Assurance, Troubleshooting, Microsoft Office, Project Management, Customer Satisfaction.

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