Sr. Director responsible for the Technology Resilience Program and Fraud Protection Program at Audible.

Sr. Manager responsible for the Technology Resilience program at Audible.

Head of Technology, Data and Cyber Resilience, oversee design and implementation of resilience frameworks, as well as the ongoing effective management of Resilience risk across the bank.• Provide specialist 2nd Line SME content knowledge and expert review and challenge of 1st Line management and assessment of their risk profile and exposures from a Resilience risk perspective. Provide 2nd Line input in to 1st Line Mission Critical projects and initiatives.• Contribute to the global Resilience Risk strategy for the 2nd Line. Drive the agenda and strategic direction for the Operational Resilience Planning Risk Category and the Cyber, Data, and Resilience Risk Themes, driving maturity and sustainability of 2nd Line oversight. • Manage relationship with Regulators and present to the Regulators, executive management, entity Boards and Board Committees regarding resilience related topics.

Head of Operational Risk Management (ORM) Governance Strategy, responsible for ensuring that the Operational Risk program can effectively identify, assess, quantify and handle the Operational Risk profile for the enterprise. Own and manage the overall process for assessing the effectiveness and maturity of the operational risk programs, integrating the operational risk sub-type frameworks, and leading the risk assessment alignment effort.• Responsible for the bank’s Operational Risk framework, policy, standards, procedures and guidance, including the creation and maintenance of an Operational Risk framework that establishes consistency and identifies linkages among the Operational Risk sub-type programs.• Lead the integration of policies, standards, glossaries, libraries and operating models across ORM.• Lead annual risk management framework assessment for all Operational Risk sub-type programs across all legal entities and business units in U.S., and assist with closing any gaps identified.• Lead program to develop, align and implement standard framework for conducting risk assessments across the enterprise, including developing and maintaining a standard taxonomy, ratings methodology and hierarchy of processes.• Design and implemented enterprise-wide issue management program.• Develop lessons learned and root cause analysis standards for identifying underlying issues when internal events occur; apply approach to material peer events to actively identify any underlying issues within the enterprise. • Develop and maintain U.S. material risk identification process, including taxonomy and mapping to ORM components. • Establish and enhance Operational Risk training and awareness program. Integrate and streamline training course across ORM sub-type programs such as Third-party risk, Information Risk, Data Risk etc.• Act as primary liaison with Internal Audit and Regulators on behalf of ORM.

Head of Governance, Risk & Control (GRC), responsible for managing information risk management (IRM) framework, driving IRM framework implementation and expansion across Americas, and leading regulatory engagement and industry advocacy. • Build, maintain and evolve information risk policies and standards. Ensure policies and standards are kept relevant and in good standing. Align policies and standards with regulations and industry standards. Define supporting policy implementation guidance. Develop and manage enterprise-wide IRM policy and framework training.• Build, maintain and evolve the information risks, threats & controls (RTC) library. Drive strategic GRC technology tooling solutions replacing manual processes and workflows.• Build, maintain and evolve the information risk assessment methodologies (IRAM), drive methodology adoption across business units and entities, lead various implementation of inherent risk evaluation.• Provide IRM governance and framework support to key transformation initiatives and new / emerging technology implementation including Agile, Cloud, Robotics, and M&A activities.• Serve as key stakeholder of the analytics and reporting process to ensure compliance to IRM framework and effective risk reporting. • Lead regulatory engagement function centrally across IRM groups, coordinate regulatory exams, manage response to inquiries and supervisory letters, report regulatory activities to management and governance committees.• Represent MUFG information risk participating in FSSCC activities, committee meetings and events.

Teaching associate for Operational Risk Management course in MS Enterprise Risk Management Program.

Information and Operational risk governance, focusing on regulatory and client engagement, policy and standard management and committee governance.• Led regulatory engagement function and responsible for defining engagement models, responding to various regulatory inquiries including meeting, exams, ad-hoc requests and surveys, and providing centralized reporting on regulatory activities to stakeholders and executive leadership groups. • Monitored new and emerging regulations, conducted impact analysis, provided reporting and recommendations to management and stakeholder groups.• Built and maintained process to manage and respond to clients’ inquiries on technology and operational controls and risk practices; enable business to strengthen client relationships and develop new business opportunities.• Built, maintained, assessed and evolved governance framework, external engagement processes and reporting capabilities.

Strategy and project execution for GS Bank USA focusing on business and new product development, and Banking regulation compliance. Subject matter expert in technology infrastructure and Bank business functions• Leading design and implementation of a next-generation centralized regulatory control framework for Banking division. Building and uplifting controls and reporting capabilities focusing on ensuring compliance with regulatory obligations. • Led PMO team and managed acquisition of GE Capital Bank online deposit platform and $16bn deposit portfolio, launched GS online savings bank (gsbank.com) which is the first direct consumer-facing business for the firm.• Conducted analysis to identify key drivers and potential market entry strategy for international business expansion, evaluated organic growth and acquisition opportunities.• Led design and implementation of portfolio and asset management system for Urban Investment Group, enabled automation of CRA reporting, supported multiple CRA exams that resulted in outstanding CRA rating.• Led multiple strategic initiatives to establish and enhance Bank’s deposit and funding infrastructure, enabled various funding channels. Supported funding products with total value close to $100bn. • Managed vendor due diligence and selection for key business functions; served as vendor relationship owner and onboarded multiple critical vendors.

Deliver high-quality technology solutions for Private Bank to facilitate business growth. Perform mission critical functions within Technology to ensure seamless business operations with consistent system availability and stability.• Facilitated PWM Irish Bank rollout, coordinated with various Federation groups globally on launch preparation and execution. • Developed programs extending Private Banking services such as ACH, bill pay, and charge card to a broader client base.• Led design and implementation of GS Trust platform. Managed external consultants and internal resources on analysis, development, testing and rollout. Created a roadmap for future implementation that reflected significant cost savings for Trust Company after the initial launch.• Managed PWM Technology software release process covering 15+ development teams and 20+ system components. Responsible for reporting to tech management on SDLC statistics, application usage, and environment stability. Managed change control and incident management processes.

• Performed financial and technical analysis on various programs evaluating feasibility and profitability. • Set up and maintained core financial services portfolio management systems, onboarded customer data and created dashboard and analytic functions, developed and maintained pricing models.• Developed and supported a technology environment featuring extensive use of Sybase/SQL Server, Windows 2003 Server, Stored Procedures, VB.NET, XML, MS Access and Crystal Reports.

• Developed and supported multiple applications and systems used by various public healthcare services. • Created and supported client/server applications and web-based solutions for various systems using VB 6.0, ASP and .NET on SQL Server 7.0/2000 and Windows NT/2000, IIS Servers.