Anthony Pan Email & Phone Number

Guangzhou, Guangdong Province, CN

Guangzhou, Guangdong, China

• Teach 3rd grade (advanced) & 4th grade (intermediate) level English following the IB PYP & Singaporean English Curriculum
• Serve as co-homeroom teacher for a class of 15 students (responsible for their safety & well-being; maintain strong communications with their parents)
• Uphold strong communication with parents via Toddle & WeChat
• Attend weekly lesson planning meetings; attend weekly department meetings (English & Primary); update weekly learning outcomes to strengthen parent communication; upload weekly lesson plans onto Toddle
• Assist wherever necessary whether it’s departmental projects or cross-departmental

Guangzhou, Guangdong, China

• Senior English Teacher – Band 2 (June 2021 – Present)
• Developed & enhanced course materials (Bright Sparks home practice booklets & Assessments, High Flyers Home Practice & Dictation List) to assist both academic & service teams in delivering high quality service to.
• Continued to manage & oversaw entire academic team’s annual/sick leave process & scheduling of cover classes
• Monitored events & led a team of staff to help better promote center and showcase students’ abilities
• Mentored & managed 3 teacher’s career development & growth through both informal and formal meetings and observationsSenior English Teacher – Band 1 (January 2021 – June 2021)
• (During pandemic) in charge of the center’s OGC (online group class) schedules for the entire academic team both daily & weekly by communicating with the PA (Progress Advisor) team & resolving any time conflicts/issues.

Guangzhou, Guangdong, China

• "English Teacher- Band 1"
• Executed lessons to the highest standards of English language teaching while developing and using suitable supplementary materials as necessary
• Became familiar with and implement the Efekta Course Management Procedures
• Assisted the Director of Studies (DoS)/Senior Teachers (ST) upon request with the development and marketing of courses and induction of sales and teaching staff into the practices of the center
• Administered, corrected and recorded the results of progress reports, tests and assessments for students
• Cooperated with the Center Director (CD) and DoS/ST in ensuring the constructive communication and efficient operation of the center

Greater Boston Area

• Collaborated with the Conference Service Managers, Conference Coordinator & Catering Coordinator on group rooming lists, reservation changes, and group billing – according to contract and email history
• Created group blocks based on contracts & monitor group blocks details (room availability, cut off, deposits, cancellations, reservation changes) prior, during, and post group dates
• Attended weekly group pick-up meetings & weekly group resume meetings
• Verified duplicate reservations via email and/or phone with guests to ensure accuracy of reservation details and assist with any special requests
• Oversaw & handle all group no shows, process group cancellations & secure individual group reservation deposits
• Assisted with any VIP, internal & transient reservations

Greater Boston Area

• Reviewed all reservations with comments and contact the customer at time of booking or immediately following to enhance pre-arrival experience
• Qualified all discounted rates and audit potential duplicate reservations
• Matched guest expectations with assigned room and bedding types plus requested amenities, features and services
• Performed all essential job functions of the Loyalty Ambassador in their absence
• Became familiar with current packages and promotions

Greater Boston Area

• Oversaw blocking and pre-registration of arriving reservations (Assign rooms based on guest preferences and special requests as well as pre-block all suites)
• Assigned room blocks for groups upon review of resumes
• Confirmed details & setup of traces and amenities for arriving packaged reservations
• Queued, monitored and processed “online check-in” reservations accordingly
• Ensured reservations of high priority & VIP status were ready before and/or upon arrival of guests
• Collaborated with Housekeeping and placed rooms out of service/order for showcase & room moves

Greater Boston Area

• Processed guest check-ins and check-outs according to Omni’s Moments of Service
• Documented all guest requests, complaints and problems immediately. Notified appropriate department/personnel for resolving the situations and follow up to ensure completion and guest satisfaction
• Maintained knowledge of rooms (type, rates, accommodations, availability, location, changes) to ensure proper assignment of rooms, meeting the preferences of guests, providing upgrades if available and accommodating.
• Provided high level of customer service for Select Guests and non-Select Guests
• Handled and oversee accounts for each in-house guest. Processed and handled cash, credit and check payments
• Completed and is familiar with required tasks on both AM & PM shift checklist

Greater Boston Area

• 6-10 hours weekly Unpaid-Volunteering to gain International Admissions experience
• Trained on Chinese secondary school curriculum and reading transcripts in order to convert grades to a weighted 4.0 scale
• Enter I-20 request forms (35-45 files/week), process student documents and enter admissions data for international student applicants
• Assist with special projects such as writing international and domestic student scholar summaries for faculty phonathon

Cellular And Metabolic Engineering Lab-Dr. Carolyn Lee-Parsons

• Identification of different alkaloids found in the hairy root metabolic pathway of Catharanthus roseus using HPLC and LC-MS

Greater Boston Area

• Served as Recruitment Co-chair (Jan. 2010 - Dec. 2011)
• Recruited new and diverse student leaders to best represent Northeastern through promotion and marketing of program using various strategies
• Conduct campus tours and answer questions from guidance counselors and prospective students and their families
• Improve Visitor Center customer service through interactions and conversations with visitors as well as orienting visitors to the interactive "Experience Walls"
• Represent the Northeastern student experience at on- and off-campus yield events and student panels
• Interview student scholarship candidates and students who have a family legacy with Northeastern University

Laboratory Of Dr. Patricia A. Mabrouk

• Researched the difference between modified & unmodified Myoglobin via bioelectrochemistry
• Operated cyclic voltammeter to study the electrochemistry of the Cytochrome C protein
• Presented research at 240th ACS National Meeting in Boston, MA in August 2010

Bremen Area, Germany

• Under supervision of the teacher, planned and executed lesson plans according to the curriculum of the IGSCE, Grades 7 and 8, and IB, Grades 9-12
• Facilitated weekly after school Science Club sessions for Grade 4-8 students Assisted two ESL students weekly and held tutorial sessions for Chemistry students
• Assisted in preparing and coordinating ISB’s first international Global Issues Network (GIN) Conference
• Involved in daily routines in the Science department-Set up and clean up laboratory experiments; helped with practicals in Chemistry, Biology and Physics; and maintained the preparatory rooms in good condition
• Managed a well-organized and up-to-date order memo on chemicals and laboratory equipment

Watertown, MA

• Individually performed HPLC methods for assay & impurity profile of Drug Substances & Drug Products
• Performed stability studies on Drug Substances & Drug Products (Tablets, Capsules, & Blend Mixtures) & of IV formulation using HPLC
• Conducted dissolution experiments for tablets & capsules as well as its HPLC analysis
• Assisted in pre-formulation studies on solid oral dosage form (tablets & capsules) [excipient compatibility]
• Assisted Formulator in making various tablet blends & compression of tablets
• Assisted in analytical support (HPLC experiments) for early & last stages in-house chemistry

Watertown, MA

• Worked on in-house HPLC methods (reverse phase) & evaluation of Chiral method sent by CRO
• Integrated & compiled HPLC experimental data in preparation of analytical summary reports
• Tested stability of drug substance & drug product (capsules & blends)
• Assisted in analytical support (HPLC experiments) for early & last states in-house chemistry
• Evaluated in-process test method & in-process testing
• Analyzed the stability, solubility, pH, water content & other chemical properties of synthesized compounds

Greater Boston Area

• Organized, copied, & filed case-related materials to ensure easy access for attorneys & paralegal
• Initiated case-related projects & maintained files regarding file location, billings, schedules & copying information

Allston-Honan Branch Library

• Committed to work between one and three days (2-6 hours) perweek after school from 3:30-5:30PM, or on Saturday from 11AM-1PM,for the entire school year (September to June). HAP also runs for extended hours on Saturday.
• Attended six to eight required Mentor Meetings throughout the year on Wednesdays or Fridays that support them in their work
• Assisted students with their homework, but that is not all they do. Mentors also play games, read with children, do projects, and actively find ways to connect with the kids in their library at all times
• Create a fun environment, and take initiative to find the best ways to serve the children in their library
• Worked with the librarians to create a positive, proactive, and safeatmosphere for younger children. This includes arriving on time, acting professional and proactively advertising HAP to new kids

Master Of Science (M.S.), Leadership, 4.0

Master of Science in Leadership with Concentration in Organizational Communication Major: •Developing Your Leadership Capability •Leading.

Tefl Certificate

Completed 120 hours of TEFL training & classroom experience

Bachelor Of Science (B.S.), Chemistry, 3.45

Activities and Societies: Undergraduate Admissions, Husky Ambassadors/Student Leadership Council, American Chemical Society, Civil.

Politikwissenschaft (Political Science)

Activities and Societies: Volunteered weekly at Senior Home (served food & beverages to seniors during afternoon session, clean up &.

High School Diploma

Activities and Societies: Boston Latin Academy Classics Club, Japanese Culture Club, National Honors Society, Japanese National Honor.