• Teach 3rd grade (advanced) & 4th grade (intermediate) level English following the IB PYP & Singaporean English Curriculum • Serve as co-homeroom teacher for a class of 15 students (responsible for their safety & well-being; maintain strong communications with their parents)• Uphold strong communication with parents via Toddle & WeChat• Attend weekly lesson planning meetings; attend weekly department meetings (English & Primary); update weekly learning outcomes to strengthen parent communication; upload weekly lesson plans onto Toddle • Assist wherever necessary whether it’s departmental projects or cross-departmental

Senior English Teacher – Band 2 (June 2021 – Present)• Developed & enhanced course materials (Bright Sparks home practice booklets & Assessments, High Flyers Home Practice & Dictation List) to assist both academic & service teams in delivering high quality service to clients both inside & outside the classroom• Continued to manage & oversaw entire academic team’s annual/sick leave process & scheduling of cover classes• Monitored events & led a team of staff to help better promote center and showcase students’ abilities• Mentored & managed 3 teacher’s career development & growth through both informal and formal meetings and observationsSenior English Teacher – Band 1 (January 2021 – June 2021)• (During pandemic) in charge of the center’s OGC (online group class) schedules for the entire academic team both daily & weekly by communicating with the PA (Progress Advisor) team & resolving any time conflicts/issues on a daily basis• Oversaw Annual Leave (AL)/Sick Leave (SL) protocol & process for entire academic team•Managed & communicated cover plan/sick plan for teachers & classes across all departments & involved individuals•Ensured balance of ACH & workload of teachers when assigning cover classes as well as monitor entire academic team’s schedule for any scheduling conflicts•Communicated & worked in tangent with all departments (sales & service team) to support & further grow the center as a whole while maintaining the utmost level of service to our stakeholders•Carried out special academic projects & responsibilities to better enhance the operations and efficiency of the center (i.e. re-OPTs, SOPs, & etc.)

"English Teacher- Band 1"• Executed lessons to the highest standards of English language teaching while developing and using suitable supplementary materials as necessary • Became familiar with and implement the Efekta Course Management Procedures • Assisted the Director of Studies (DoS)/Senior Teachers (ST) upon request with the development and marketing of courses and induction of sales and teaching staff into the practices of the center• Administered, corrected and recorded the results of progress reports, tests and assessments for students • Cooperated with the Center Director (CD) and DoS/ST in ensuring the constructive communication and efficient operation of the center• Carried out teaching related responsibilities including, but not limited to demonstration classes, Life Clubs, tutorials, seminars and presentations and attend center social events • Took on administrative work and but not limited to, cataloguing supplementary materials and organizing extra-curricular events, as directed by the DoS/ST "Life Club Coordinator"• Assisted Life Club Specialist in planning, preparing and executing weekly in-center Life Clubs for students • Coordinated with Life Club Sponsor and Admin in ordering essential materials • Prepared lesson plans, flashcards and other learning materials for teachers who will be conducting the Life Club activity• Attended monthly meetings to review past, current and upcoming Life Clubs"MediaHub Specialist Assistant"• Assisted MediaHub Specialist in reminding teachers and progress advisors to upload media (videos and photos) to the MediaHub App so that parents/families may view their students’ progress• Monitored progress of monthly target and present at monthly teacher meetings with reminders and strategies"Staff Event Specialist"• Recorded all center’s staff birthdays and send birthday wishes/cards on their birthday• Assisted in organizing center-wide events (welcome/farewell parties, holiday/festival parties, & etc.)

• Collaborated with the Conference Service Managers, Conference Coordinator & Catering Coordinator on group rooming lists, reservation changes, and group billing – according to contract and email history• Created group blocks based on contracts & monitor group blocks details (room availability, cut off, deposits, cancellations, reservation changes) prior, during, and post group dates• Attended weekly group pick-up meetings & weekly group resume meetings• Verified duplicate reservations via email and/or phone with guests to ensure accuracy of reservation details and assist with any special requests• Oversaw & handle all group no shows, process group cancellations & secure individual group reservation deposits• Assisted with any VIP, internal & transient reservations• Communicated efficiently & effectively with all Group Sales & Catering Managers to meet & complete any general and/or group reservation needs

• Reviewed all reservations with comments and contact the customer at time of booking or immediately following to enhance pre-arrival experience• Qualified all discounted rates and audit potential duplicate reservations • Matched guest expectations with assigned room and bedding types plus requested amenities, features and services• Performed all essential job functions of the Loyalty Ambassador in their absence• Became familiar with current packages and promotions

• Oversaw blocking and pre-registration of arriving reservations (Assign rooms based on guest preferences and special requests as well as pre-block all suites)• Assigned room blocks for groups upon review of resumes• Confirmed details & setup of traces and amenities for arriving packaged reservations• Queued, monitored and processed “online check-in” reservations accordingly • Ensured reservations of high priority & VIP status were ready before and/or upon arrival of guests• Collaborated with Housekeeping and placed rooms out of service/order for showcase & room moves• Collaborated with Engineering and placed rooms out of service/order for repair and maintenance• Pre-registered all arriving Select Guest reservations• Managed in-house “Extended Stay Program”• Oversaw room inventory and ensure proper blocking of rooms are in place on a daily basis• Familiarized with hotel rates, rate codes and rate policies• Collaborated with different departments on various tasks and assignments

•Processed guest check-ins and check-outs according to Omni’s Moments of Service• Documented all guest requests, complaints and problems immediately. Notified appropriate department/personnel for resolving the situations and follow up to ensure completion and guest satisfaction• Maintained knowledge of rooms (type, rates, accommodations, availability, location, changes) to ensure proper assignment of rooms, meeting the preferences of guests, providing upgrades if available and accommodating room moves• Provided high level of customer service for Select Guests and non-Select Guests• Handled and oversee accounts for each in-house guest. Processed and handled cash, credit and check payments• Completed and is familiar with required tasks on both AM & PM shift checklist

6-10 hours weekly Unpaid-Volunteering to gain International Admissions experience•Trained on Chinese secondary school curriculum and reading transcripts in order to convert grades to a weighted 4.0 scale •Enter I-20 request forms (35-45 files/week), process student documents and enter admissions data for international student applicants•Assist with special projects such as writing international and domestic student scholar summaries for faculty phonathon

•Identification of different alkaloids found in the hairy root metabolic pathway of Catharanthus roseus using HPLC and LC-MS

•Served as Recruitment Co-chair (Jan. 2010 - Dec. 2011)•Recruited new and diverse student leaders to best represent Northeastern through promotion and marketing of program using various strategies•Conduct campus tours and answer questions from guidance counselors and prospective students and their families •Improve Visitor Center customer service through interactions and conversations with visitors as well as orienting visitors to the interactive "Experience Walls"•Represent the Northeastern student experience at on- and off-campus yield events and student panels •Interview student scholarship candidates and students who have a family legacy with Northeastern University

•Researched the difference between modified & unmodified Myoglobin via bioelectrochemistry•Operated cyclic voltammeter to study the electrochemistry of the Cytochrome C protein•Presented research at 240th ACS National Meeting in Boston, MA in August 2010

•Under supervision of the teacher, planned and executed lesson plans according to the curriculum of the IGSCE, Grades 7 and 8, and IB, Grades 9-12•Facilitated weekly after school Science Club sessions for Grade 4-8 students Assisted two ESL students weekly and held tutorial sessions for Chemistry students•Assisted in preparing and coordinating ISB’s first international Global Issues Network (GIN) Conference•Involved in daily routines in the Science department-Set up and clean up laboratory experiments; helped with practicals in Chemistry, Biology and Physics; and maintained the preparatory rooms in good condition•Managed a well-organized and up-to-date order memo on chemicals and laboratory equipment

• Individually performed HPLC methods for assay & impurity profile of Drug Substances & Drug Products• Performed stability studies on Drug Substances & Drug Products (Tablets, Capsules, & Blend Mixtures) & of IV formulation using HPLC• Conducted dissolution experiments for tablets & capsules as well as its HPLC analysis• Assisted in pre-formulation studies on solid oral dosage form (tablets & capsules) [excipient compatibility]• Assisted Formulator in making various tablet blends & compression of tablets• Assisted in analytical support (HPLC experiments) for early & last stages in-house chemistry• Wrote stability protocols as well as executed them (individually) & prepared stability reports• Proficient in analytical technique including HPLC & hands-on experience on ChemStation software• Held maintenance of HPLC instrument with Agilent engineers • Worked efficiently with cross-functional team

• Worked on in-house HPLC methods (reverse phase) & evaluation of Chiral method sent by CRO• Integrated & compiled HPLC experimental data in preparation of analytical summary reports• Tested stability of drug substance & drug product (capsules & blends) • Assisted in analytical support (HPLC experiments) for early & last states in-house chemistry• Evaluated in-process test method & in-process testing• Analyzed the stability, solubility, pH, water content & other chemical properties of synthesized compounds• Regularly maintained inventory log books, stability schedule & temperature log sheets• Underwent training in proper hazardous waste handling

•Organized, copied, & filed case-related materials to ensure easy access for attorneys & paralegal•Initiated case-related projects & maintained files regarding file location, billings, schedules & copying information

•Committed to work between one and three days (2-6 hours) perweek after school from 3:30-5:30PM, or on Saturday from 11AM-1PM,for the entire school year (September to June). HAP also runs for extended hours on Saturday and Sunday at Copley library•Attended six to eight required Mentor Meetings throughout the year on Wednesdays or Fridays that support them in their work•Assisted students with their homework, but that is not all they do. Mentors also play games, read with children, do projects, and actively find ways to connect with the kids in their library at all times•Create a fun environment, and take initiative to find the best ways to serve the children in their library•Worked with the librarians to create a positive, proactive, and safeatmosphere for younger children. This includes arriving on time, acting professional and proactively advertising HAP to new kids