Panchali Basu

Panchali Basu Email and Phone Number

Director at mSourcing e-Solutions Pvt Ltd @ mSourcing e-Solutions Pvt Ltd
calcutta, west bengal, india
Panchali Basu's Location
Kolkata, West Bengal, India, India
Panchali Basu's Contact Details

Panchali Basu personal email

n/a
About Panchali Basu

mSourcing ’ is an ePublishing, Digitization, Data Conversion and Prepress Services company based in India with offices in Australia & UK. We offer a wide range of content services and technology solutions across the globe that makes it possible for our clients to play an eminent role towards digital revolution.Our services are currently focused on the following disciplines:- Digital Conversion- DAISY & Braille Books- eBook Services- Data Capture- Prepress Services- Scanning & Imaging- Translation & Localization Services- Data Transcription- METADATA- eLearning- Project Management

Panchali Basu's Current Company Details
mSourcing e-Solutions Pvt Ltd

Msourcing E-Solutions Pvt Ltd

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Director at mSourcing e-Solutions Pvt Ltd
calcutta, west bengal, india
Employees:
14
Panchali Basu Work Experience Details
  • Msourcing E-Solutions Pvt Ltd
    Director
    Msourcing E-Solutions Pvt Ltd Aug 2017 - Present
    India
    • Responsible for planning and implementing sales, marketing• Plan and monitor the day-to-day running of business to ensure smooth progress• Supervise staff from different departments and provide constructive feedback • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements • Manage procurement processes and coordinate material and resources allocation • Oversee customer support processes and organize them to enhance customer satisfaction • Review financial information and adjust operational budgets to promote profitability • Revise and/or formulate policies and promote their implementation • Manage relationships/agreements with external partners/vendors • Evaluate overall performance by gathering, analyzing and interpreting data and metrics • Ensure that the company runs with legality and conformity to established regulations
  • Msourcing Solutions (Digitization & Conversion/Ebook Services)
    Managing Partner - India Operations
    Msourcing Solutions (Digitization & Conversion/Ebook Services) May 2013 - Jul 2017
    Kolkata
    I am the founding partner of mSourcing Solutions, an entrepreneurial ITes company based in India with offices in Australia & UK• Responsible for planning and implementing sales, marketing• Responsible for the growth and profitability of our company. My role also includes expense control, staff management, production and department supervisionFor more information please visit our website www.msourcingsolutions.com
  • Tata Aia Life Insurance Company Limited
    Avp & Zone Head Training - East
    Tata Aia Life Insurance Company Limited Apr 2007 - Sep 2012
    Kolkata Area, India
    • Lead a team of 100+ trainers across 114 branches in East• Aligning training delivery to business needs with focus on training effectiveness and productivity• Recruitment finalization and induction training management for team• Setting KRAs and conducting performance appraisal as per company guidelines for my team• Manage Zone Budget & measure Return on Training investment• Review accreditation of offices within zone as per IRDA guidelines • Ensuring audit preparedness at any point in time• Strategy development in tandem with Sales to optimize organizational goals• TNA for channel partners in the areas of underwriting, product specifications, etc.• Data management and MIS support for internal customers and IRDA• Indentify & conduct Induction Training program for channel partners
  • Tata Aig Life Insurance Company Limited
    Zone Training Manager - East
    Tata Aig Life Insurance Company Limited Mar 2004 - Mar 2007
    Kolkata Area, India
    • To develop trainers within the zone on their training skills• To plan & manage training schedules for the zone, and optimize trainer utilization• To ensure constant up-gradation of domain knowledge, sales skills of trainers by conducting TTT (Train The Trainer)• Measurement of trainer skills as per Trainer Skills Model • To build action plan for trainers for enhancement of their skills• Maintenance of updated training records• Expense management for zone as per budgetary allocation
  • Tata Aig Life Insurance Company Limited
    Manager – Distribution Training And Development
    Tata Aig Life Insurance Company Limited Dec 2000 - Feb 2004
    Mumbai Area, India
    • Delivery of product, skills and sales training based on Tata-AIG specific modules in the West India Zone.• Conducting the internal 100 hours IRDA training for channel partners. Certified IRDA trainer.• Minimum of 17 days of training completed every month • New product launch training and joint field visits to analyse training effectiveness.• Competition Analysis and reporting. Optimising the product mix and combination to create winning sales solutions, which are superior to competition• Ensuring all adhere to IRDA and internal rules and regulations in the branch
  • Tupperware India Pvt. Ltd
    Sales Trainer (For Channel Partners)
    Tupperware India Pvt. Ltd Oct 1999 - Nov 2000
    Mumbai Area, India
    • Initiating and maintaining a network of channel partners.• Conducting training programs for channel partners for network expansion, selling skills, selling skills presentation, event management.• Organizing quarterly partner’s meet for target setting and planning for achievement of projection.• Recruitment of channel partners for network expansion.• Monitoring of partner’s sales activities.• New market development initiatives (Gujarat).• Holding monthly channel partner’s meet for target disbursement and motivational activities.
  • Global E Commerce Services
    Customer Service Executive
    Global E Commerce Services Nov 1997 - Feb 1999
    Kolkata Area, India
    • Daily interacting with clients and solving issues, training clients on usage, monitoring usage and billing.
  • Hcl Infosolutions Limited
    Showroom Manager (Customer Service)
    Hcl Infosolutions Limited Aug 1997 - Nov 1997
    Kolkata Area, India
    • Managing the Company Showroom• Sales of PCs and other accessories• Solving customer queries, issues• Monthly Stock checking• Managing a team of 3 sales representative
  • Standard Chartered Bank
    Personal Financial Consultant
    Standard Chartered Bank Jan 1997 - May 1997
    Mumbai Area, India
    • Opening various types of accounts in the bank, dealing with HNI clients and solving issues if any
  • Tata Steel
    Marketing Assistant
    Tata Steel Sep 1992 - Nov 1996
    Kolkata Area, India
    • Creating various kinds of MISs, using it as enablers for business
  • Titan Industries
    Customer Service Officer (Showroom)
    Titan Industries Sep 1991 - Aug 1992
    Kolkata Area, India
    • Day to day dealing with customers and problem solving• Monthly stock checking• Achieving monthly targets

Panchali Basu Skills

Team Management Training Management Strategy Recruiting Business Development Business Strategy Vendor Management Mis Training Delivery Leadership Team Leadership Relationship Management Insurance Human Resources Crm Project Management Sales Outsourcing Bpo Performance Management Soft Skills New Business Development Sales Operations Talent Acquisition Team Building Customer Service Competitive Analysis Program Management Operations Management Call Centers Customer Satisfaction Performance Appraisal Channel Partners Project Planning Budgets Time Management Flawless Execution Employee Relations Talent Management Key Account Management Employee Training Sales Process Planning And Coordination Eye For Details Best Practices General Office Administration Training Management Selling Skills Call Center

Panchali Basu Education Details

Frequently Asked Questions about Panchali Basu

What company does Panchali Basu work for?

Panchali Basu works for Msourcing E-Solutions Pvt Ltd

What is Panchali Basu's role at the current company?

Panchali Basu's current role is Director at mSourcing e-Solutions Pvt Ltd.

What is Panchali Basu's email address?

Panchali Basu's email address is pa****@****o.co.in

What schools did Panchali Basu attend?

Panchali Basu attended Calcutta University, Kolkata, Insurance Institute Of India, Fellow Of Life Management, Loma.

What skills is Panchali Basu known for?

Panchali Basu has skills like Team Management, Training, Management, Strategy, Recruiting, Business Development, Business Strategy, Vendor Management, Mis, Training Delivery, Leadership, Team Leadership.

Who are Panchali Basu's colleagues?

Panchali Basu's colleagues are Ranita Banerjee, Lakshmi Choudhary, Hamid Sohail, Soumyadip Khanra, Samar Ghosh, Hamid Sohail, Ajanta Bhattacharjee.

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