Camille Pandela Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Executive Assistant to Chief of Staff, handling administration for Medical Services (Medical Affairs)

Toronto, Ontario, Canada

Provided administrative support to the Medical Education Program. Affiliated with the University of Toronto's Post Graduate Medical Education and Family Medicine Programs.

Toronto, Ontario, Canada

• Skillful coordination of in- and out-patient flow to ensure overall safety and smooth transition as first point of contact for all unit communications.
• Excellent customer service skills by accommodating to customer needs as best as possible to provide the best customer experience.
• Outstanding communication skills through daily written and verbal correspondence to various audiences.
• Assists in conflict resolution management, demonstrating outstanding inter-personal skills and sound decision-making.
• Draft and edit written correspondents to ensure that all necessary information is present without compromising patient privacy.
• Diligent in organizing medical files and updating records.

Toronto, Canada Area

• Drafted planning documents and coordinate with planning team to organize and prepare for upcoming and current projects.
• Scheduled, planned and chaired planning meetings with various stakeholders for corporate-wide event.
• Managed, maintained and adjusted project budget.
• Collaborated with various team members to monitor changes, risks and current achievements in projects.
• Organized, reviewed and compiled quality improvement trends for future planning.
• Created work breakdown structures and communication plans for large-scale corporate events.

• Design and create Executive Dashboard for various projects in execution.
• Collaborate with Project Coach to assess ongoing projects; design project documents and curate project tools.
• Cost analysis of communication tools to create business case.
• Provide constructive feedback and suggestions for project ideas.
• Collaborate with various teams to monitor and maintain project plans
• Documents and follows up with important decisions and action items.

• Provided customer service, responded to customer inquiries and concerns in professional and friendly manner to ensure continued support.
• Supported social media and marketing planning for Kickstarter campaign by drafting write-ups and visual layouts.
• Reached out to small, local businesses and social media public figures for collaborations and photo ops.
• Organized and maintained order tracker via Google Sheets to prevent shipment delays and backorders.

Toronto, Ontario

• Planned, prepared and delivered project proposals based on S.M.A.R.T. goals.
• Collaborated with the LEAD team and program supervisor to present deliverables to key stakeholders in a timely fashion.
• Documented team activities through Google Office Suites for transparent communication, instant updates and virtual collaboration.
• Processed and organized document versions after each revision of project deliverable.

University Of Toronto Scarborough

• Developed leadership skills by planning and facilitating meetings, practices and events; delegating tasks; and fostering a team environment that is based on the Club’s mission and values.
• Takes advantage of networking opportunities to raise awareness of the Club within the University community and seek funding and other partnerships.
• Support executive team’s plans and goals by documenting key decisions and creating a plan to achieve outlined goals.
• Coordinated with the executive team and the Aquatic Programs manager to plan and develop the Club’s growth strategy and year-end goals.
• Assess potential risks and create plans in accordance with University policies and by-laws to ensure smooth operation of Club functions and activities.
• Developed strong customer service skills by providing patient, friendly and meaningful practice lessons and offered 1:1 training upon request.

Whitby, ON

• Diligently supervised children from ages 18 months to 9 years old to prevent injury, accidents and ensure safety
• Successfully demonstrated patience and adaptability to stressful situations through handling parents’expression dissatisfaction by expressing empathy for their concerns and creating solutions within myscope in order to.
• Actively participated in lesson plan developments to ensure children’s interests (as I have been observing) are considered and included, to influence feelings of inclusion and develop a culture of hospitality unto the.

Scarborough Town Centre

• Demonstrated excellent customer service skills through cheerful greetings and efficiently carryingout sales pitches by mentioning in-store deals and events, which increased sales by 15%
• Successful attraction of customers into the store through effective sampling methods, ensuringproducts being sampled can be properly described to create brand awareness and contributed to 15% sales increase
• Ongoing self-learning of products increased sales by quickly recalling the best productsavailable in-store to suit customer’s needs and requests even when given little to no informationabout what they are looking for.

• Collaborated with the Community Business Development “Circle” to create User Stories for an interactive business care presentation that introduced the project’s deliverable.
• Reviewed and revised Storefront policies to be reflective the organization’s vision and mission and curate the community development mandate.
• Prepared templates and executed presentations that outlined project scope, deliverables and outcomes to communicate clear understanding of class expectations and project requirements as agreed upon in class.
• Curated a list of key stakeholders and assessed potential participation, importance and relevance to the project outcome.

Bachelor Of Arts (B.A.), Sociology, Urban Studies (Social Sciences)

Activities and Societies: Former Swim Club President and Secretary; Former Full-Time Student Representative for University of Toronto.

Ontario Secondary School Diploma

Activities and Societies: International Baccalaureate Candidate, Environmental Council Member, Swim Team Member