Chaitra Pandya Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Digital Journey for Axis Bank Credit Card New-to-Bank Customers Product Strategy & Execution: Define product strategy, features, backlogs, stories, and prioritize tasks to streamline product go-live.Partner Integration: Collaborate with multiple partners like Flipkart, Airtel, Gpay, Paisabazaar, CRED, Wishfin, and integrate VKYC features and Perfios income assessment.Funnel Optimization: Monitor quantitative product data/metrics, reduce funnel drop, and improve user conversion rates.PnL & Performance Management: Manage PnL, establish frameworks for digital channel performance, including KPIs, benchmarks, and ROI analysis.API Integration & Business Analysis: Oversee API integration with fintech partners, analyze funnel performance, and refine policies to generate business growth.Automotive Software Development ManagementCross-Functional Coordination: Manage automotive software development and deliverables across multiple engineering teams.Roadmap & Milestone Integration: Collaborate with engineering leads to define roadmaps, schedules, milestones, and drive execution.Release Management: Coordinate release content with program/engineering managers, ensuring alignment and timely delivery.Risk Management: Identify and resolve risks affecting release scope, schedule, and quality.Agile/ Scrum Guidance: Guide teams on agile/scrum practices, improving processes and day-to-day operations.Execution Metrics: Establish metrics to assess execution effectiveness across the organization.Communication & Reporting: Regularly communicate program status and key issues to management and cross-functional teams.

Pune, Maharashtra, India

• Elicit & Translate Business requirement toUser Stories\BRD\FRD\SRSConduct Gap Analysis\ScopeAnalysis \Impact Analysis on BusinessProcess using techniques like use casediagrams (UML) \ Context Diagram (DataFlow Modelling) \ BPMN (process modelling)\Flow charts• Conduct AS-IS and TO-BE Analysis andsuggest Fit for Business Solutions bydesigning a Change Strategy.• Organize & Lead Requirement Gathering(Elicitation) meetings using techniques likeInterviews, Questionnaires, InterfaceAnalysis, Document Analysis, BrainstormingSessions and Focus Group Discussions• Prioritize Requirements using MOSCOWand Business Value methodsDeliver Requirement documents likeBRD\FRD\SRS\Use Case\ProcessFlow\Change Requests\SRS\ TraceabilityMatrix\Mind MapsCommunicate clients businessrequriements by constructing easy tounderstand data and process modelsInvolved in creating wire-frames and mockups for the system• Verification\Validation of requirements toensure they deliver business value byconducting various Reviews and workshopswith clients and various Domain Business SPOCs• Performed quality assurance (functionaltesting) and user acceptance testingfacilitating on-time, on-budget andacclaimed "go-live'" of the application.• Act center point of contact for all projectactivitiesProficient in data analysis using Power BI and Tableau. Skilled in utilizing project management tools such as Jira, Azure DevOps, Aha, and Asana to define product roadmaps.

Pune, Maharashtra, India

1. Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria2. Identify and document scenarios and user acceptance criteria and to drive testing3. Assist with change management activities to ensure new journey is understood by staff4. Design, evaluate, recommend, and approve changes in forms and reports. Research, document, rate, or select alternatives for Web architecture or technologies.5. Collaborating with business partners and cross-functional teams and supporting system documentation 6. Communicating necessary changes and development to stakeholders in meetings7. Responsible for creating stories and assigning task as per the business needs8. Ensured that user stories are validated, has business values and story points9. Ability to analyze and identify technical drawbacks and increase process efficiency by re-thinking.10. Understanding of different systems for various banking products in the domain.11. Responsible for the multi-channel customer experience delivered by cross functional teams12. Creating, designing wireframes, process flows, user personas, and journey maps13. Using storyboarding, task analysis, and user research tasks to capture and develop user requirements14. Engaging with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams, etc. to document design options and recommendations15. Exploring data to find actionable insights and make product recommendations through funnels, cohort analyses, long -term trends, user segmentation and regression models16. Identifying opportunities for straight through approval or processing through data automation and workflow automation

Master Of Business Administration - Mba, Information Technology And Business Analysis

B.Com, Accounting And Finance

Business/Commerce, General

Education record