Parth Pandya Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As a Sales Engineer at Sick Sensor Intelligence, I’m dedicated to providing cutting-edge sensor solution to the clients in Victoria and Tasmania. I am passionate about helping the businesses streamline operations and enhance efficiency through technology. Drive business growth and achieve targets strategically.Build awareness of SICK’s Global Solutions among key stakeholders.Foster profitable customer relationships and develop effective sales strategies.Develop customer strategies and sales campaign plans.Maintain accurate sales forecasts and updates in SICK's CRM tool.Deliver compelling presentations to senior decision-makers.Foster a positive team environment in line with company values.Build deep strategic relationships within large client portfolios

Melbourne, Victoria, Australia

The Würth Elektronik Group with more than 8300 employees in 50 countries manufactures and sells electronic and electromechanical components, circuit boards and intelligent power and control systems. The business unit Würth Elektronik eiSos with headquarters in Waldenburg, Germany, is specialized in electronic and electromechanical components and one of the most successful in the Würth Group.The tasks I perform in a role of Internal Account Manager are:-Being the first of its kind in ANZ, the core function is to develop new businesses and maintain them.- Look after the SME customers within the company.-Create/develop the processes for the outbound calls and filters to use the CRM better.-Outbound calls with qualitative actions followed.-I entirely manage the social media handles for the company.

Melbourne, Victoria, Australia

Pakronics is an Australia based multinational E-commerce company which provides STEAM goods and services. My roles at Pakronics was broad and covered the areas of Customer Service,Logistics and operations, Sales and Marketing. Below are themy roles and responsibilities :Answered product and service questions and offered information on related products and services. Boosted new customer NPS scores by 38%.Placed and canceled an average of 100+ orders from customers a week in a timely manner.Maintained a customer account information database (incl. canceling and updating customer accounts.)Prepared weekly reports on customer satisfaction.Increase client satisfaction by providing market leading customer serviceTechnical support at first point contact.Exceed client’s expectations and maximize Contact Centre revenue.Minimise cost by achieving or exceeding performance objectives.Comply with the systems, procedures, rules, objectives and timescalesContribution toward revenue goals of the business and targets metKey achievements:Promoted twice within the company in 2 years.Successfully hitting 110% of the sales targets and above for all 3 months after joining the Client Service role.Managed to achieve KPI target every quarter.Maintained customer retention rate by 38% above the company’s average.

Rajkot, Gujarat

While I was working at Vispan, the task I have undertaken are:• I used to oversee the sales and marketing process in order to attract new clients.• Used excel to maintain an up to date sales pipeline and accounts plan an updating them after every sales meeting to keep the managers in loop.• Used to perform social media marketing using Facebook, Instagram and Linked-In for all my clients.• I have successfully marketed Global Music Festival held at Ahmadabad, Gujarat.• I have successfully performed Search engine optimization for the clients using Google Keyword Search, SEMrush and Mos. Pro.• Achieved over 100% sales target for 2 consecutive quarters.• By performing social media marketing, increased the unique visitors by 40% in a week and increased the traffic by 70%.

Masters In Business Information Management And System, Information Technology Project Management, Post Graduate

Masters In Computer Applications, Computer And Information Sciences And Support Services, Master’S Degree

Bachelor’S In Computer Applications, Computer Science, Graduation

Education record