Panha Nhen Email & Phone Number

Singapore

- Reducing network downtime by through proactive monitoring, testing and upgrading of network equipment and software.- Implementing a cloud-based backup and disaster recovery system that improved data availability and security.- Leading the migration of the network infrastructure from a legacy system to a modern, virtualized and cloud-based platform that increased efficiency, flexibility and scalability.- Developing and enforcing network policies, procedures and documentation that… Show more - Reducing network downtime by through proactive monitoring, testing and upgrading of network equipment and software.- Implementing a cloud-based backup and disaster recovery system that improved data availability and security.- Leading the migration of the network infrastructure from a legacy system to a modern, virtualized and cloud-based platform that increased efficiency, flexibility and scalability.- Developing and enforcing network policies, procedures and documentation that enhanced network security and compliance. Show less

Phnom Penh, Cambodia

As the head of network infrastructure, I was responsible for designing, implementing and maintaining the network systems of a large organization. I oversaw a team of network engineers and technicians who handled the daily operations and troubleshooting of the network. I also coordinated with other IT managers and stakeholders to ensure the network met the business needs and security standards. Some of my achievements include:- Migrating the network from a legacy system to a cloud-based… Show more As the head of network infrastructure, I was responsible for designing, implementing and maintaining the network systems of a large organization. I oversaw a team of network engineers and technicians who handled the daily operations and troubleshooting of the network. I also coordinated with other IT managers and stakeholders to ensure the network met the business needs and security standards. Some of my achievements include:- Migrating the network from a legacy system to a cloud-based solution, resulting in improved performance, scalability and cost-efficiency.- Implementing a network monitoring and management system that enabled proactive detection and resolution of network issues, reducing downtime and enhancing user satisfaction.- Leading a network security audit and remediation project that improved the network's compliance with industry best practices and regulatory requirements.- Developing and delivering training programs and documentation for the network staff and users, increasing their skills and knowledge of the network systems. Show less

Phnom Penh, Cambodia

– Installed, supported and maintained company hardware and software infrastructure such as Cisco Switches and Routers, Juniper Switches and Routers, Palo Alto Network Firewall, Fortigate Firewall, VMware vShere, SIEM Servers, and other network devices. I’m not only do in Cambodia but also at Hong Kong, Taiwan, and Singapore. – Protected forensic value of data and established monitoring and incident reporting and response procedures. – Developed network test and validation processes to… Show more – Installed, supported and maintained company hardware and software infrastructure such as Cisco Switches and Routers, Juniper Switches and Routers, Palo Alto Network Firewall, Fortigate Firewall, VMware vShere, SIEM Servers, and other network devices. I’m not only do in Cambodia but also at Hong Kong, Taiwan, and Singapore. – Protected forensic value of data and established monitoring and incident reporting and response procedures. – Developed network test and validation processes to assist in maintaining alignment with solution design. – Analyzed and defined network requirements, optimization and support for projects. – Researched and read up on new and unfamiliar technologies for quick and effective adoption. – Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements. – Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security. – Led team development and assisted in all project management coordination. Show less

Phnom Penh

– Installed, supported and maintained company customers including hardware and software infrastructure such as Cisco products, Juniper products, Palo Alto Network Firewall, Fortinet products, VMware products, Dell EMC products, NetApp Storage and other network devices. – Analyzed and produced recommendations on continuous network improvements to customers. – Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines. – Worked… Show more – Installed, supported and maintained company customers including hardware and software infrastructure such as Cisco products, Juniper products, Palo Alto Network Firewall, Fortinet products, VMware products, Dell EMC products, NetApp Storage and other network devices. – Analyzed and produced recommendations on continuous network improvements to customers. – Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines. – Worked closely with customers to identify business needs, including costs and benefits of implementing the solutions. – Monitored network capacity and performance, as well as diagnosed and resolved complex network problems for customers. – Researched and read up on new and unfamiliar technologies for quick and effective adoption. – Led team development and assisted in all project management coordination. – Led meetings with departmental managers to review project status, propose changes and draft action plans. – Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements. – Delivered network technology training to junior team members and end-users, enhancing knowledge-base and team productivity. – Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify Show less

Phnom Penh

– Installed, supported and maintained company customers including hardware and software infrastructure such as Cisco products, Juniper products, Palo Alto Network Firewall, Fortinet products, VMware products, Dell EMC products, NetApp Storage and other network devices. – Monitored network capacity and performance, as well as diagnosed and resolved complex network problems for customers. – Researched and read up on new and unfamiliar technologies for quick and effective adoption. –… Show more – Installed, supported and maintained company customers including hardware and software infrastructure such as Cisco products, Juniper products, Palo Alto Network Firewall, Fortinet products, VMware products, Dell EMC products, NetApp Storage and other network devices. – Monitored network capacity and performance, as well as diagnosed and resolved complex network problems for customers. – Researched and read up on new and unfamiliar technologies for quick and effective adoption. – Planned and designed projects and analyzed existing network systems and procedures to foster efficiency and effectiveness.– Worked closely with customers to identify business needs, including costs and benefits of implementing the solutions.– Planned implementation of network enhancements and upgrades for customers.– Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security for customers. – Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements for customers. – Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines for customers. Show less

Phnom Penh

– Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system of company customers. – Implemented network security equipment, including firewalls, and antivirus software for company customers. – Built and maintained network infrastructure consisting of Windows Server, Linux and Network devices for company customers. – Diagnosed and resolved hardware, software and network problems and replaced defective components. – Logged, resolved… Show more – Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system of company customers. – Implemented network security equipment, including firewalls, and antivirus software for company customers. – Built and maintained network infrastructure consisting of Windows Server, Linux and Network devices for company customers. – Diagnosed and resolved hardware, software and network problems and replaced defective components. – Logged, resolved and escalated on-site and off-site issues.– Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.– Managed data backups and disaster recovery operations for Client Company.– Researched and recommended network products, services, protocols and standards for network development.– Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure for company clients.– Developed network test and validation processes to assist in maintaining alignment with solution design for company clients.– Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements to company clients.– Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines to company clients. Show less