Sanal Panikkal Email and Phone Number
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Over 20 plus years of strong experience in managing operations across sites driving defined targets, compliance standards, agreed SLA’s for customers with strong control and adherence on internal process metrics, attrition management and employee career-pathing & development. An effective communicator with demonstrated organizational abilities in diagnosing & resolving complex issues in a customer oriented environment. Experience in total spanning various domains such as Account Management, Sales & Marketing, Operations, Training, Business Development, and achieve the set targets. Good customer management, inter-personal, and negotiation skills. Have cross culture work experience; worked in the Middle East for some time and for clients in Europe and US regions.A Green Belt Certified and pursuing PMP from PMI chapter Bangalore
Jsun Cnc Solutions Private Limited - An As 9100 Rev D Certified Company
View- Website:
- jsuncnc.com
- Employees:
- 8
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FounderJsun Cnc Solutions Private Limited - An As 9100 Rev D Certified Company Jan 2018 - PresentBangaloreDAD”s dream - To start a manufacturing company & that turned into REALITY!! Thanks to my current partner & our investors who had faith in me to get along with this journey..!!JSUN CNC is an AS (Rev D) & ISO certified company via TUV-SUD. Well funded organization from a Dubai based Investment company. Our main focus is into the Aerospace machining components followed by other Industry sectors like O&G, Medical Devices, semi conductors etc..Directly associated with few well know PSU”s in India like HAL, ISRO, BrahMos, BEL & other Pvt Ltd companies in India & International market mainly in Saudi , Dubai, US, UK, Canada & Germany.JSUN team mates are all well experienced in the aerospace domain and few are API certified. Our Quality team consist of well equipped tools & instruments which include VMS/CMM & Trimos. Have 3 , 4, 5 & 6 axis milling & turning machines currently. Our shop floor area is well designed as per the industrial norms. Located in Bangalore Industrial hub - Peenya.
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ConsultantSb Global Educational Resources Pvt Ltd May 2017 - Nov 2017BangaloreTake care of Skill Development , CSR activities and new tie-ups -
Sr Manager - Csr/Training/ Skill DevelopmentSb Global Educational Resources Pvt Ltd Aug 2015 - Apr 2017Bengaluru Area, IndiaCurrently work for NSDC (National Skill Development Corporation ) firm.Take care of Training / CSR activity.
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FounderTraining Pitstop Solution Pvt. Ltd. May 2013 - Feb 2015Bangalore Area, IndiaA Start up - IT training and consulting firm.Conduct both IT (certifications) & Non IT training programs and Leadership Program.Main focus training programs - Leadership program, PMP,CSM,Agile & Scrum, Data Scientist,Lean & Kanban, Big Data Hadoop,Supply Chain,Logistics,Sales, Security, Ethical Hacking etc ..Training vendors for most of the Fortune companies in India & UAE regions. Got merged with Skillmine Technology -
Assistant ManagerMetricstream Apr 2012 - Mar 2013IndiaJoined as an Assistant Manager. I am responsible for the overall business process and revenue generation. Take care of customer queries related to GRC Healthcare solutions. Was responsible for India / MENA regions. I am responsible for the overall business process and revenue generation for US/MENA & UK region. Locate or propose potential business deals by contacting potential partners discovering and exploring opportunities. Making BD Strategy, Lead generation- Opportunity Identification & Qualification. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments. -
Business Development AnalystChampions Group Jun 2009 - Feb 2012BangaloreTake care of Marketing Team (Database) for APAC, US & European region.Establishing relationship with the acquired clients for Sales, Advertising, Brand Communication and other Marketing Strategies.ROI mapping of the acquired clients and Focus on Repeat Clients and Businesses and Responsible for client servicing.Managed 5+ banking/IT clients in USA market.Had to involve in utilizing a range of quantitative and qualitative research methods and proposed a research design to fit each client’s unique needs.Handled a team of 2 using methodologies like Focus groups, Email and Web based Surveys, Internet Based Research and Intercept interview based on the client request.Research in the market and identifying the current prospective and engage them with the company’s product and services. Organizing the webinars, email marketing/ campaign and other lead generation tools to influence right audience and educate the client about database and email data appending solutions. -
Professional Service Cordinator - Team LeadTata Consultancy Services Feb 2007 - Jan 2009India - BangloreHandle the complete Operations and Technical Project Team.Use to handle Inbound/Outbound queries.Assign new projects and also take care of Vendor Management.Handle the customer queries and if needed raise a ticket and rout the problem to the dedicated team or department.Assign leads to the Sales Executives according to the executive rating.Renewal of customer contracts.Up-selling/references -
Cse / Team LeadEmirates Nbd Jul 2005 - Mar 2006Dubai - Sheikh Zayed Road - Dic (Dubai Internet City)Joined as a CSE for Customer services inbound process and got promoted in the IJP panel.• Reporting to Assistant Manager.• Monitoring overall performance of the associates including Service Level Agreement performance.• Identifying agents to successfully closed calls. (On floor training)• Providing outbound communication of frequently occurring issues• Supervising CSA responses to customer inquiries and providing correctional feedback when necessary to get them back to the network• Met established deadlines to successfully achieve business targets• Conducting Rewards and Recognition.• Providing feed backs on the over all performance on daily or monthly or weekly.• Supervising CSA on certain call on while on live.• Ensuring the targets on retention % of 50% every month• Reports to be maintained and sent in specified point of time.• Call monitoring was done on daily bases for the agents on floor.• Reports on Excel were done on time and making sure that the reports sent on time lines to the reporting heads.• Checks on the First call resolution on daily bases.• Analysis on data• Performance review with the clients.
Sanal Panikkal Skills
Sanal Panikkal Education Details
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Symbiosis Institute Of Business Management, BengaluruCrm -
St Paul'S English School8Th - 10Th Grade
Frequently Asked Questions about Sanal Panikkal
What company does Sanal Panikkal work for?
Sanal Panikkal works for Jsun Cnc Solutions Private Limited - An As 9100 Rev D Certified Company
What is Sanal Panikkal's role at the current company?
Sanal Panikkal's current role is TRANSFORMED DAD”s DREAM INTO REALITY} Founder @ JSUN CNC Solutions Private Limited ( An AS 9100 RevD certified company).
What is Sanal Panikkal's email address?
Sanal Panikkal's email address is ar****@****o.co.in
What is Sanal Panikkal's direct phone number?
Sanal Panikkal's direct phone number is +165062*****
What schools did Sanal Panikkal attend?
Sanal Panikkal attended Symbiosis Institute Of Business Management, Bengaluru, St Paul's English School.
What skills is Sanal Panikkal known for?
Sanal Panikkal has skills like Entrepreneurship, Crm, Email Marketing, Lead Generation, Business Development, Marketing Strategy, Marketing, Sales, Vendor Management, Customer Service, Advertising, Integrated Marketing.
Who are Sanal Panikkal's colleagues?
Sanal Panikkal's colleagues are Prasanna Cm, Ajay Vk, Shashi Kumar, Devindra Rathod, Priya Kp, Yashwanth A, Rajib Sumaya.
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