Over 20 plus years of strong experience in managing operations across sites driving defined targets, compliance standards, agreed SLA’s for customers with strong control and adherence on internal process metrics, attrition management and employee career-pathing & development. An effective communicator with demonstrated organizational abilities in diagnosing & resolving complex issues in a customer oriented environment. Experience in total spanning various domains such as Account Management, Sales & Marketing, Operations, Training, Business Development, and achieve the set targets. Good customer management, inter-personal, and negotiation skills. Have cross culture work experience; worked in the Middle East for some time and for clients in Europe and US regions.A Green Belt Certified and pursuing PMP from PMI chapter Bangalore
Listed skills include Entrepreneurship, Crm, Email Marketing, Lead Generation, and 33 others.