• Enabled resource optionality, access to talent and speed to market: • Negotiated and maximized external partner relationships on pricing and contractual terms. • Executed more than 100 ($90+ million in value) IT contracts in 2018 across North America, Mexico, United Kingdom, Australia, China, and Hong Kong.• Expanded sourcing capabilities with global partner in 3 additional countries.• Built and fostered strategic relationships with internal partners including IT Subdivisions, Corporate Finance, Legal, Enterprise Supplier Management, Accounts Payable, and Human Resources.• Created governance and standards for the contract intake process, decreasing the reject rate and increasing throughput.• Published program level savings against business case for governance of relationship.

• Led cross functional team (IT, Human Resources, and Organizational Consultancy Services) to develop Crew Transition Process to ensure smooth transition of impacted crew.• Published IT Workforce Planning reports and overall IT demand glide path against plan.• Developed governance and reporting of preferred vendors in IT staff augmentation program.• Developed training plan for associates from strategic sourcing partner as part of onboarding to ensure smooth transition onto Vanguard account.

• Developed and implemented Straight Through Processing technology solutions to Fund Financial Services Middle Office Trade Support for Fixed Income, Equities and Foreign Exchanges.• Provided onsite support in Melbourne to ensure smooth onboarding and migration of Trade Processing onto Fiserv TradeFlow for Fund Financial Services in Australia.• Responsible for tier 3 production support and maintained emergency process run book for tier 1 and tier 2 support to use.• Reduced operational risk by implementing trade exception reports for fund managers and fund accountants using IBM Cognos.• Conducted and facilitated client acceptance and performance testing of trade flow processes to ensure resiliency of product.• Configures and packages Fiserv TradeFlow Message Workstation for upgrade on Windows Desktop and Citrix servers to ensure compliance.