• Product Strategy: Develop and communicate the product vision, strategy, and roadmap in alignment with the organizational goals and market demands.• Market Research and Analysis: Conduct market research to understand customer needs, industry trends, and competitive landscapes.• Product Planning and Development: Oversee the entire product development lifecycle, from concept to launch. Collaborate with cross-functional teams such as Sales & distribution, Marketing, Compliance, Risk and Technology, to define product requirements and prioritize features.• Product Roadmap Management: Create and maintain a product roadmap that outlines the timeline for delivering key features and enhancements. Continuously refine the roadmap based on feedback, changing market conditions, and business priorities.• Stakeholder Communication: Act as the primary liaison between different stakeholders, including executives, customers, and internal teams. Keep stakeholders informed about the status of product initiatives and gather feedback to inform decision-making.• Team Leadership: Build and lead a high-performing product team. Provide guidance, mentorship, and support to team members, fostering a culture of collaboration, innovation, and accountability.• Product Launch and Go-to-Market Strategy: Coordinate product launches and develop go-to-market strategies to ensure successful product adoption. Work closely with marketing and sales teams to develop messaging, positioning, and promotional campaigns.• Performance Monitoring and Optimization: Track key performance indicators (KPIs) to assess the success of the product and identify areas for improvement.• Risk Management: Identify potential risks and challenges that may impact the success of the product. Develop contingency plans and mitigation strategies to address these risks proactively.

Position : AGM- Digital SolutionsDigital InitiativesConceptualized and executed the startup engagement & promotion initiative– FincluvationEnable NEFT/RTGS Payment facility for Post Office Savings Bank Accounts of DoP.Digitization of UPI payment infrastructure for 1.2 lacs DoP’s branch post offices located at Rural IndiaCombined Mobile Application for DoP and IPPB along with UPI PSP application, to provide bank-grade services to DoP customers.Alternate Business Channel (IBC) -initiated, RFP process conducted, onboarded service providerDoP IT Modernization ProjectATM Migration with coordination with DoP and service providers. Onboarded new service provider for ATM management through a tendering processCoordinate DOP's FSI contract management takeover for Banking and InsuranceCoordinated with DoP and Service providers for Data Center and Network integrator contract management Expression of Interest (EoI) and Proof of Concept (PoC) steps for a new insurance management solution for DoP Postal Life Insurance

Position : Circle Head - RajasthanCoordination with Department of PostsMonitor the Set up of DoP Business correspondent channelOversee the Training of end users for Banking and customer service processesCoordinate with DoP leadership at Circle, Region and Division level for Circle performanceBusiness Development Execution of campaigns for business development at CircleThird-party product penetration leveraging IPPB Staff channelConduct regular Branch visits and review the performance and compliances of the BranchMotivating the to achieve the Circle allotted various targetsEngage with State government officials for tie-ups Compliance and OperationsPerformed Circle Nodal Officer role for Customer Service aspectsManaged 33 Branches at the Circle level from HR and administration perspective

Product Manager - Forex Cards

Marketing

RETAIL ASSET

Project Title : Product Positioning and Brand Perception of Onida Microwave

 New Product Development : Developed new premium credit card products for ICICI Bank Credit Card Business, and created of functional,technical and operational specifications for the development of the products. New Process Development : Developed new credit card processes / offers for the customer engagement and loyalty. Branding and Communication: Managed below the line communication for premium credit card products. Vendor Management : Liaison with domestic and international vendors for credit card support services. Sales Support : Developed alternate channel for Credit Card sourcing  Customer Service : Handled service issues of HNI clients for retail asset and liabilities products.