• Growth of distribution and market share in the assigned area of operations.• Visibility & accountability through extensive QR & Sound box, EDC, Insurance, Loan & Cross salesproduct deployment and sale of the product .• Identify and recruit the sales team to align and drive business in the market.• Plan the market size, span and geographies for ASMs.• Devise best methods for communication of plans/targets to the team so as to minimize theexpectations vs delivery gap. 6.Monitor the quality parameters as suggested by the management.• Validate and conduct audits on the acquisitions and sales done by the team.• People manage a large team of 10-15ASMs, City Heads & 1200+ indirect employees.

• Responsible for creating and managing effective processes around sales planning and operations and creating strategies/systems for effective management of sales tools and platforms. • Responsible to forecast industry numbers for different businesses that the organization will participate with help of industry reports and other data analyses.• Responsible for preparing standard annual operating plans for sales in different businesses the organization is involved. • Responsible for end-to-end revenue management from Acquisition, Farming from Govt, SMB, & Strategic Accounts.• Responsible for Service Assurance, MTTR & Customer Service.

• Heading SME/SMB Business of Odisha Circle• Managing a team of Enterprise Sales Manager & Sales officers• Responsible for Wire line & Wireless target of SME Business• Driving Business Broadband and Managed Services. • Responsible to achieve MRC targets for the state. • Driving monthly Revenue Targets.• Training & development of Sales Managers for better revenue generation and target achievement.• End to end deliverables to the customer.• Wire line Service Delivery.• Customer Life Cycle management.

• Acquiring Industries, Top Corporates and Teck Park in terms of connectivity. • Responsible for Opening Enterprise Experience center at all major industries and Teck Parks• Managing Team of 25+ people across Odisha. • Responsible for daily run rate business, device and solutions from Store and daily activity.• Responsible for Wireline & Voice Sales for Enterprise• Responsible for 36% of State Enterprise Target and Revenue. • Owning Name & Large Account of the state. • Store Operations• Projects • Responsible for Inside activity at Teck & Industry Campus. • Industrial Tie-Ups & Promotions.

• Responsible for Industry Tie Ups, Brand Promotion and Organizing within Campus.• Responsible for Bulk Sales in Industry and Hotels.• Managing Channel Partner and Area Distribution Managers for Odisha.• Managing RSA for assigned Territory.• Responsible for Cross Sales and Revenue Management for Odisha Circle for Corporate Business.

• Deliver Financial Targets for the territory on Revenue and Subscriber base & specifically achievement of FLD revenue targets by designing, building and skilling an appropriate Channel Partner Network in the territory in tune with the changing business priorities-delivered thru speed, simplicity and trust to win in our market.• Deliver value extraction for key customer segments by achieving “total telecom” account acquisitiontargets through Project Atlas by implementing account management plan for Medium Accounts by Q1 and Implement Customer Engagement model as per ATLAS operating plan.• Support creation of superior customer experiences by rolling out the channel service infrastructure as planned along with customer service in the circle.• Institutionalize Operating Plan model for Channel Partners to drive segment KPI ‘s and executeChannel Operating plan and ensure achievement of deliverables by building a robust governanceframework.• Deliver SME Version 2.0 by Implementing Project Unnati, consisting of 1SF, SAPP and the PartnerOperating System for assigned Channel Partners.• Ensure Implementation of Gurukul + for assigned Channel Partners is done as per timelinesSupport and deliver the next generation sales channel – Red Edge - by collaborating with Red Edgeteam and enable customer acquisition in the circle from the channel.• Achieve implementation and adoption of Unnati as per project schedule.• Ensure 100% certification of Channel Partner Teams under Gurukul program through the year.

• Owns the channel map for the territory / region to meet the objective of the Volume Business through channels• Responsible for Operational Activity of the Vendor.• Responsible for Financial Terms with the Vendor & Channel Partner.• Responsible for qualification , appointment and on boarding of the Volume channel partners along with CSM – BB and CSM - SB• Responsible for Channel attrition and Performance.• Drives the growth of the Volume & Retail channel partner• Responsible for driving the capability building plan with partners like training the channel partner and its team• Responsible for driving the coverage programs like demand gen, customer focused programs, industry forum participations etc.• Responsible for Channel Policy Adherence & Process in the assigned territory.• Responsible for partner health for allocated set of partners through regular reviews, timely claimsubmissions etc• Responsible to work with Registered partners, Volume Premier Business Partners and Value BusinessPartner.

• Owns the channel map for the territory/region to meet the objective of the Volume Business through channels• Responsible for qualification, appointment, and onboarding of the Volume channel partners along with CSM – BB and CSM - SB• Responsible for Channel attrition and Performance.• Drives the growth of the Volume channel partners• Responsible for driving the capability building plan with partners like training the channel partner and its team• Responsible for driving the coverage programs like demand gen, customer-focused programs, industry forum participation, etc.• Responsible for Channel Policy Adherence & Process in the assigned territory.• Responsible for partner health for the allocated set of partners through regular reviews, timely claim submissions, etc• Responsible to work with Registered partners, Volume Premier Business Partners, and Value Business partners.

• Responsible for sales activity of the company products on the regional level and identifying anddeveloping new business opportunities.• Responsible for selling Leased Line Internet connectivity.• Responsible for opening channel Partners in a different region, trained their Employees, and developed business opportunities through them.

Business Operations , Customer First Time Resolution, Customer Escalation,