Pankaj Kumar Email & Phone Number

Lonavala

Shimla, Himachal Pradesh, India

Goa, India

Goa

Surat Area, India

Handling Operations of Flagship Property with 135 keys & 5 banquets & reporting to AVP.

Pune Area, India

Headed 108 Keys in prime area of Hinjewadi , Spread over 4 acres.Did Pre-opening of hotel & led the the team to successfully achieve 60% occupancy & best GSTS Indexes.

Goa

Responsible for over all FD as wells as Inter-departmental coordination for better & best Guest satisfaction.Implemented process for better running of hotel.

Pune Area, India

Assisting General Manager For Day to Day Operations Of Hotel .Team Training and Motivation and Upkeep of Property along with maintenance of property was some of the Challenges that i had to do Solely.Developing KEY PROCESS INDICATORS ,through Strict Adheration to SOP'sKeeping a close Look on Audit control Points , like Finance and Health and Safety AUDITSMaintaining High Rates For GUEST SATISFACTION .

Amritsar Area, India

Taking Care for Day to Day Operations of Hotel, was part of Pre-opening Team & helped setting up the Hotel's Base .Maintaining Strict adheration to SOP's and Directives By Corporate Office.Lead The team By Examples and create Positive work environment . Working alongside the budget line and Upkeep of the property including maintenance .Regular staff training for maintaining high standards regularly. Vendor Management and Finalization to maintain uninterrupted flow of amenities Solely Responsible for high rates Guest Satisfaction and Work closely on CMS for better resolutions of Complaints.

Jalandhar Area, India

Bachelors In Management Studies- Hotel Management, Hotel/Motel Administration/Management

Understanding the Basics of Hotel Management and Administration .

12, Amry Public School - Roorkee

Activities and Societies: Got Selected in National Football Team and Was ELECTED HEAD BOY .