Results-driven Operations Manager with over 4years of experience in overseeing and optimizing operations within diverse industries. Skilled in enhancing efficiency, improving processes, and leading teams to achieve organizational goals.
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Operations Manager And Quality Assurance - Pan IndiaThe Covie Jul 2024 - Nov 2024Pune -
Operations ManagerZolo Oct 2022 - Jul 2024Pune, Maharashtra, IndiaOversee daily onboarding operations in Pune and Mumbai.Conduct regular follow-ups with ground team to meet daily targets.Managed a team of 25 ACEM’s, delivering training and performance evaluations.Achieved 95% occupancy in Pune over 3 months & successfully recovered 90% of electricity bills.Enhanced customer experience by reducing turnaround time for tickets by 29%Developed B2B partnerships that increased occupancy by 55%Worked closely with cross-functional teams like Procurement, Activation, Growth to provide comprehensive support. -
Operations ExecutiveReliance Communications Feb 2021 - Mar 2022PuneAssisted in managing daily operations and supervising a team of 15 employees.Achieved a 37% reduction in turnaround time for escalated client tickets.Oversaw the installations and maintenance of telecom services, achieving a success rate of over 80% each month.Coordinated with various departments to streamline processes and improve efficiency.Oversaw inventory control and logistics operations, resulting in inventory level exceeding 90% -
Operations ExecutiveTech Care Solutions Jan 2019 - May 2020Aurangabad, Maharashtra, IndiaMonitored supply chain activities and ensured timely delivery of products increased it by 10%Collaborated with vendors and suppliers to ensure optimal inventory levelsCustomer service improvements, enhancing client satisfaction by 20%.
Pankaj More Education Details
Frequently Asked Questions about Pankaj More
What is Pankaj More's role at the current company?
Pankaj More's current role is Operations Manager.
What schools did Pankaj More attend?
Pankaj More attended Savitribai Phule Pune University, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.
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Pankaj More
Cyber Security Consultant | Zscaler | 10X Zscaler Certified | Netskope | 3X Netskope Certified | Prisma Access Certified | Palo Alto | Pcnse | Azure | Az-900 | Zero Trust Architect Certified | Microsegmentation | IllumioPune -
Pankaj More
Exploring Core Fundamental Computer Science Research Opportunities | Computer Engineer (Honors In Artificial Intelligence And Machine Learning)Pune -
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Pankaj More
Llb | Inter Cs | B.Com | Indirect Tax Professional | Ex Deloitte | Ex Bmr | Ex PwcMumbai -
Pankaj More
Gurgaon
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