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Pankaj Narang Email & Phone Number
On-site Enterprise Technical Account Manager
at
Freshworks
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
On-site Enterprise Technical Account Manager
Location
Chennai, Tamil Nadu, India
Company size
Who is Pankaj Narang? Overview
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Quick answer
Pankaj Narang is listed as On-site Enterprise Technical Account Manager at Freshworks, a company with 1 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Pankaj Narang.
Pankaj Narang previously worked as Enterprise Technical Account Manager at Freshworks and Technical Account Manager at Freshworks. Pankaj Narang holds Bachelor Of Technology, Computer Science from Srm Ist Chennai.
Company email context
Email format at Freshworks
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Freshworks
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Profile bio
About Pankaj Narang
Experienced product consultant with a demonstrated history of working in the information technology and services industry. Skilled in Customer Experience, Helpdesk Implementation, Customer Support and Public Speaking. Strong product management professional with a Bachelor of Technology focused in Computer Science from SRM University.
Listed skills include Software As A Service, Customer Experience, Management, Teamwork, and 11 others.
Current workplace
Pankaj Narang's current company
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Freshworks
7 roles
Pankaj Narang work experience
A career timeline built from the work history available for this profile.
Enterprise Technical Account Manager
Technical Account Manager
- Management of Enterprise Level accounts.- Regular consultation to increase product adoption. - Training/Onboarding of new hires to the team.- Driving team/company level initiatives.
Apr 2019 - Mar 2022
Product Specialist
- Social Support- Face of the Freshdesk support team on Twitter and Facebook platforms.- Understand and execute custom requirements for mid-market accounts. - Providing technical content for Freshdesk Academy, an online LMS for new users of Freshdesk.- Requirement gathering and Implementation of the Product in customer's Environment.
Apr 2018 - Mar 2019
Technical Support Engineer
I currently work on the Customer Support software i.e Freshdesk, helping customers implement and provide them assistance on using the helpdesk software. All in all, making customers support their customers in a much more organised fashion. To understand challenging complex requirements and providing the best solution is what keeps me on the edge of my.
Jun 2017 - Mar 2018
Summer Intern
Part of the special internship program of Freshworks. Learning through the programme and the outcomes:- In-depth Product Training on Freshdesk and basic training on Freshservice, Freshsales and Hotline. - ITIL and Customer Support Related Concepts, Best practices with real-time Use Cases.- Training on writing Support emails and Technical Content for KB and.
Feb 2017 - May 2017
Intern
Boredbees Tech Solutions Pvt Ltd
May 2015 - Jun 2015
Team & coworkers
Colleagues at Freshworks
Other employees you can reach at freshworks.com. View company contacts for 1 employees →
VR
Vishnu R
Colleague at FreshworksChennai, Tamil Nadu, India, India
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MR
Mourya Reddy
Colleague at FreshworksHyderabad, Telangana, India, India
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PM
Pritha Mohan
Colleague at FreshworksChennai, Tamil Nadu, India, India
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KB
Khizer Butt
Colleague at FreshworksLahore, Punjab, Pakistan, Pakistan
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LK
Lizzie Kennard
Colleague at FreshworksDenver Metropolitan Area, United States
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MI
Mohideen Ibrahim
Colleague at FreshworksIndia, India
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SR
Sami Ra
Colleague at FreshworksDhaka, Dhaka, Bangladesh, Bangladesh
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KM
Karkuvelraj Murugan
Colleague at FreshworksChennai, Tamil Nadu, India, India
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HH
Hazal Haydar
Colleague at FreshworksBerlin Metropolitan Area, Germany
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AP
Ajay Patil
Colleague at FreshworksMumbai, Maharashtra, India, India
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Vishnu R
Colleague at FreshworksChennai, Tamil Nadu, India, India
View →
MR
Mourya Reddy
Colleague at FreshworksHyderabad, Telangana, India, India
View →
PM
Pritha Mohan
Colleague at FreshworksChennai, Tamil Nadu, India, India
View →
KB
Khizer Butt
Colleague at FreshworksLahore, Punjab, Pakistan, Pakistan
View →
LK
Lizzie Kennard
Colleague at FreshworksDenver Metropolitan Area, United States
View →
MI
Mohideen Ibrahim
Colleague at FreshworksIndia, India
View →
SR
Sami Ra
Colleague at FreshworksDhaka, Dhaka, Bangladesh, Bangladesh
View →
KM
Karkuvelraj Murugan
Colleague at FreshworksChennai, Tamil Nadu, India, India
View →
HH
Hazal Haydar
Colleague at FreshworksBerlin Metropolitan Area, Germany
View →
AP
Ajay Patil
Colleague at FreshworksMumbai, Maharashtra, India, India
View →
2 education records
Pankaj Narang education
Bachelor Of Technology, Computer Science
Srm Ist Chennai
High School, Maths, Physics, Chemistry, Computer Science
Bhavan'S Rajaji Vidyashram
FAQ
Frequently asked questions about Pankaj Narang
Quick answers generated from the profile data available on this page.
What company does Pankaj Narang work for?
Pankaj Narang works for Freshworks.
What is Pankaj Narang's role at Freshworks?
Pankaj Narang is listed as On-site Enterprise Technical Account Manager at Freshworks.
Where is Pankaj Narang based?
Pankaj Narang is based in Chennai, Tamil Nadu, India while working with Freshworks.
What companies has Pankaj Narang worked for?
Pankaj Narang has worked for Freshworks and Boredbees Tech Solutions Pvt Ltd.
Who are Pankaj Narang's colleagues at Freshworks?
Pankaj Narang's colleagues at Freshworks include Vishnu R, Mourya Reddy, Pritha Mohan, Khizer Butt, and Lizzie Kennard.
How can I contact Pankaj Narang?
You can use AeroLeads to view verified contact signals for Pankaj Narang at Freshworks, including work email, phone, and LinkedIn data when available.
What schools did Pankaj Narang attend?
Pankaj Narang holds Bachelor Of Technology, Computer Science from Srm Ist Chennai.
What skills is Pankaj Narang known for?
Pankaj Narang is listed with skills including Software As A Service, Customer Experience, Management, Teamwork, Microsoft Word, Help Desk Implementation, Microsoft Excel, and Public Speaking.
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