Pankaj Persai Email and Phone Number
Pankaj Persai work email
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Pankaj Persai personal email
As a management and customer service professional, with in excess of 19 years experience both in Australia and overseas, I possess outstanding communication skills, at all times seeking to put the client first. A relationship builder, who values collaboration and seeks every opportunity to learn, I possess meticulous attention to detail, am results-driven and at all times seek to deliver mutually beneficial outcomes for my clients and my employer. An agile learner, I am extremely comfortable with most common office-based technologies, highly organised, able to prioritise and multi-task, and work effectively in fast-paced office environments.With experience gained in the Fast-Moving Consumer Goods (FMCGs) space and a strong customer service focus, I understand the importance of a ‘customer first’ approach, and the benefits this brings to an organisation. As a result, I ensure I bring a positive outlook to all of my customer interactions, entering each one with the goal of meeting specific needs as effectively and as efficiently as possible. I also possess a raft of transferrable skills that I am able to leverage including: Fast, accurate data entry skills to meet the demands of high-volume workloads Multi-tasking, prioritizing workloads and the ability to consistently meet key, non-negotiable workloads High-level accuracy and attention to detail Task orientation and outcomes-focus Fostering and developing relationships with a wide range of internal and external stakeholders A collaborative approach to working in a cohesive, functional team High-level communication skills
Services Australia
View- Website:
- servicesaustralia.gov.au
- Employees:
- 2187
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Cyber Security AnalystServices Australia Jan 2023 - PresentCanberra -
Service OfficerServices Australia Mar 2022 - Jan 2023Canberra, Australian Capital Territory, Australia -
Store Manager (Trainee)Aldi Stores Australia Oct 2020 - Apr 2022Canberra, Australian Capital Territory, Australia -
Deputy ManagerAldi Stores Australia Aug 2020 - Oct 2020Canberra, Australian Capital Territory, AustraliaImprove customer service experience, create engaged customers and facilitate organic growth• Take ownership of customer issues and follow problems through to resolution.• Date Checks / Write offs.• Ordering Milks and Breads. • Inventory – Partials and corrections to HO.• Managing Team of Store Assistants, assigning tasks & schedule breaks. • Keep accurate records and document customer service actions and discussions.• Analyse statistics and compile accurate reports- FOT & CGOS.• Control resources and utilise assets to achieve qualitative and quantitative targets• Maintain an orderly workflow -cash register/running stocks/merchandising according to priorities.• Execution of Specials Tables as per floor plan every Tuesdays and Fridays. • Ensure ticketing standards as per HO pricing.• Ensure Safety and Hygiene throughout the day.• Incidence reporting – RSA and Close safety call. • Back Store Tidy up. • Store opening and Closing.• Ensure till balance as per system, generate EFTPOS report, Create Cash Back, Tally Safe n Safe count, perform End of Day and Store closure. -
Store AssistantAldi Stores Australia Sep 2018 - Jun 2020Canberra, Australia -
Customer ServiceColes Nov 2016 - Sep 2018Canberra, Australia -
Area Sales ManagerFerrero Sep 2014 - Jul 2016New Delhi -
Key Account ManagerHindustan Coca-Cola Bvg Pvt Ltd Aug 2007 - Aug 2014Jaipur1. Key Account Manager - handling Emerging Channel Business for Rajasthan and MP with the Turnover of Rs 120 crores per annum .Emerging Channels include - Modern Trade ( Walmart / Carrefour / Metro / Reliance / Big Bazaar / More, HORECA, CSD, Travel - Railways / Airports, Cinema. 2.Channel Manager (Mid 2010-Dec 2012) - Business Plan of Direct Marketing Fund of Bottling Unit and its Phasing entire year- Market Share Analysis and plan to gain market share - Sales Promotion Activities - Execution of Activation Elements in Market place as per norms - Update Sales Team periodically on Brand / Pack performance - Strategy to increase Numeric and Weighted Distribution - Channel Management - Rural / Grocery / Travel / Tourism / Institutions etc - New Product launches and development 3. ASM (Aug 2007 - July 2010)
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Senior Activation OfficerNestlé 2001 - 2007Munbai And MpHolding semi marketing profile as Senior Activation Officer. Handling S&D / development of Categories such as - Culinary, Infant Food, Milks,Choc and Confectionery, Coffees. Sales promotion activities, managing Sales promotion Agencies, pre and post evaluation of activity Allocation and monitoring of Product Fixed marketing. Spends for the month CnF coordination - allocation of Promo stocks, Choc vehicle itinerary, redistribution report, monitoring of stock level st CD point as per holding norms 2. Senior Sales Officer Jan 2005-Dec 2006 3.Sales officer - April 2001 - Dec 2004 -
Trainee - SalesQuantm Net Technologies Pvt Ltd Jul 2000 - Mar 2001Mumbai Area, Indialooking after clients in Service Industry & Industrial Areas for IBM Netfinity range of servers / PC / Laptop / HDD etc & storage solutions . Job profile includes -- 1. Making Cold Calls 2..Develop Funnel for prospecting customer 3. Retention of existing customers 4. Interface between end user & IBM for Technical Support 5. Lead generation and passing on the lead to sister concern Musys Technologies
Pankaj Persai Skills
Pankaj Persai Education Details
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First Division -
First Division -
Digital Marketing -
Sgps, Mp BoardFirst Division -
Aaat AustraliaRetailing And Retail Operations -
Barkatullah University, BhopalBotony/Zoology/Chemistry
Frequently Asked Questions about Pankaj Persai
What company does Pankaj Persai work for?
Pankaj Persai works for Services Australia
What is Pankaj Persai's role at the current company?
Pankaj Persai's current role is Cyber Threat Detection.
What is Pankaj Persai's email address?
Pankaj Persai's email address is pa****@****ail.com
What schools did Pankaj Persai attend?
Pankaj Persai attended Canberra Institute Of Technology, Vikram University, Ujjain, Xlri Jamshedpur, Sgps, Mp Board, Aaat Australia, Barkatullah University, Bhopal.
What skills is Pankaj Persai known for?
Pankaj Persai has skills like Business Development, Team Management, New Business Development, Forecasting, Competitive Analysis, Trade Marketing, Sales Operations, Key Account Development, Sales Management, Fmcg, Key Account Management, Strategy.
Who are Pankaj Persai's colleagues?
Pankaj Persai's colleagues are Melanie Hepponstall, Renee Bebb, Sarah De Labertauche, Lizzy Wharton, Joshua Hattam, Ela L, Shakeel Javed.
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Pankaj Persai
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