Pankaj Agarwal Email and Phone Number
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At the helm of Dell Technologies' Product Management division, our team has excelled in managing services offer management across Asia Pacific, Japan, and China, significantly surpassing revenue targets. Notably, we've achieved a 12% revenue increase over projections, primarily through channel strategies and sales enablement. By optimizing processes and systems, we've successfully enhanced account upsell penetration, contributing an additional $250M in business.My focus on strategic program management and marketing communication, underpinned by robust analytics, has fostered a Pan-APJ team's success in executing global campaigns. This has resulted in a 7% year-over-year growth in marketing revenue contribution and a 25% reduction in cost per lead. As a Director at Dell, my mission is to continue driving market growth and team empowerment, leveraging my expertise in product management, new business development, and sales and marketing strategies.
Dell Technologies
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- delltechnologies.com
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- 270292
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Director Of Product Portfolio ManagementDell Technologies Oct 2022 - PresentAustin, Texas, United StatesBase Location: Austin, USA – Managing Services Offer Management (Consulting Offers) for all regions (globally)FY24 Full year Revenues: US$ 250 Million; Margins US$ 75 Million• WW Product management: Revenues currently tracking at 25% above target in all RTMs • New offer launches: Launched 4 new offers last year globally with each having multiple releases as planned. Worked with stakeholders to build and validate the 3 year business case by region by quarter by RTM• Sales enablement and Trainings: ensured that the new offers had an adequate training plan to enable sales makers in services, account executives & partners on key services messages and make the offer a success. • Program Management and merchandising: Helped sales with the propensity modelling and account lists for targeted marketing as well as sales engagement to maximize success.• Processes & Systems: Optimized processes to reduce approval timelines and launch offers by more than 40%. -
Director Of Product ManagementDell Technologies Apr 2015 - Sep 2022SingaporeBase Location: Singapore – Managing Services Offer Management (Server, Storage & Networking) for Asia Pacific, Japan and ChinaFY21 Full year Revenues: US$ 1,000 Million; Margins US$ 480 Million• APJC Product management: Revenues currently tracking at 12% above target especially throughchannels.• Sales enablement and Trainings: Quarterly & Annual training programs to enable sales makers inservices, account executives & partners on key services messages. Leverage Global & Create localContent• Account Penetration, Program Management and merchandising: Helped increased account upsellpenetration rate from 18% to 20% resulting in increased business of $250M.• Processes & Systems: Optimized processes to reduce escalations by 70% and repeat issues by 90%. -
Director Of Brand MarketingDell Technologies Aug 2012 - Mar 2015SingaporeBase Location: Singapore – Managing Brand marketing for Enterprise Products (Server, Storage &Networking) for Asia Pacific, Japan and ChinaFY15 Full year: Spend US$ 35 Million; Pipeline US$ 2,500 Million; Revenue US$ 950 Million• Strategic Programs: Follow the Customer Lifecycle; Consistent launches; Effective Business Analysisand planning.• Marketing Communication design led by Analytics, guidance & execution: Led a Pan-APJ team toimplement Global campaigns resulting in 32% marketing revenue contribution (7% YoY growth) andreducing the cost per lead by 25% through marketing vehicle optimization and increasing the digital mix.• Marketing efficiency optimization: Developed Customer Relationship Management Lifecycle programtargeting 400,000 customers over 8 quarters resulting in positive net new buyer trend from -12% to +7%(addl. 1,000 Accounts per quarter).• Drove Online Marketing & Social Media Marketing with leading thought leadership organizations likeIDC and Gartner. -
Director Of Product ManagementDell Technologies Feb 2009 - Aug 2012SingaporeBase Location: Singapore – Managing Enterprise Products (Server, Storage & Networking) for AsiaPacific, Japan and ChinaFY13 Enterprise business US$ 2,000 Million (H/w + S/w + Services)• Customer Engagement: Initiated more than 500 integrated customer conversations to identifytechnology pain points, solution trends, competitive analysis & creating solutions along with globalproduct engineering teams based on these inputs.• Product Development & Management: Managed the server refresh cycle which helped increase therevenue per unit by 19% and margin by 13%.• Sales & Marketing Engagement: Creation of Strategic Investment Budgeting of US$ 10 Million togrow the storage business within Dell by +70% through 10 ‘C’ strategy involving sales competency,enablement & motivation. -
Senior Manager Strategic Alliances - (Oracle, Linux & Vmware)Dell Technologies Feb 2005 - Jan 2009SingaporeBase Location: Singapore – Managing Oracle & Linux Alliances for Asia Pacific, Japan and ChinaFY09 Partner License only US$ 40 Million, Enterprise H/w + Software + Services US$ 75 Million• Grew Oracle business at 147% closing FY08 at US$ 35M making Dell #1 Partner of Oracle in APJ.• Grew Dell | Linux business at 118% with OS attach rate increasing from 3.72% to 5.53%.• Leading both Dell internal stakeholders and partner organization to achieve business goals andcreation of marketing programs focused on business growth & profitability. -
Regional Sales Account ManagerEtp Group Jan 2003 - Jan 2005SingaporeBase Location: Singapore; – Managing business in ASEAN countriesBusiness Handled: US$ 5.0 Million• Created and executed to a business plan to launch a new IT Services line of business• Established global sourcing contracts with large retail & process control customers and achievedbusiness booking of US$ 2 Million in 1st year of operations. -
Channel Sales & Marketing Director (International)Smartbridges Jun 2002 - Dec 2002SingaporeBase Location: Singapore; – Managing channel partners in South Asia and AustraliaBusiness Handled: US$ 1.5 Million• Grew Wireless LAN business in Asia Pacific from US$ 0.5 Million to US$ 1.5 Million in 2 quarters.• New Business Development though setup of partner eco system comprising of distributor, systemintegrator and service provider network in ASEAN + ANZ, contributing to 25% of the company revenues
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Enterprise Account ManagerOracle Corporation Jul 2001 - May 2002IndiaBase Location: Bangalore, India; – Managing Enterprise partnersBusiness handled: US$ 6.5 Million• Bagged the largest order for Oracle India worth US$ 3 Million from BSNL Ltd for GSM Project thougheffective management of the sales opportunity from pre-sales to commercial negotiations.• Managed Oracle technology business through Enterprise partners like Sun, Wipro, Compaq, HP,Accel ICIM and Infosys.• Doubled the Oracle led partner economy through training & development of partner organization -
Channel Business ManagerCompaq Computer Corporation Feb 1998 - Jun 2001IndiaBase Location: Pune & Bangalore, India; – Managing Channels and Alliance partnersBusiness Handled: INR 50 Crores (US$ 10 Million)New Business Development Manufacturing Industry• Grew Pune Business for Compaq by 50% consistently Year on Year for 3 years.• Focused on solution selling in the marketplace, with a specific focus on Storage, Server Solutions,Mail messaging, Web infrastructure and ERP hardware sizing in key accounts. -
Regional Sales ManagerOnward Technologies Limited Oct 1996 - Jan 1998IndiaSales Management for Networking Products -
Branch Channel ManagerIngram Micro Oct 1993 - Sep 1996IndiaProduct Manager - Electronic Typewriters.Branch Manager - South IndiaBranch Manager - Uttar Pradesh, India -
Graduate Engineering TraineeCrompton Greaves Aug 1990 - Aug 1991IndiaGraduate Trainee in Research and Development (R&D) developing Micro Processor ControlledUninterrupted Power Supplies Systems
Pankaj Agarwal Skills
Pankaj Agarwal Education Details
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Our Lady Of Perpetual Succor High SchoolHigh School
Frequently Asked Questions about Pankaj Agarwal
What company does Pankaj Agarwal work for?
Pankaj Agarwal works for Dell Technologies
What is Pankaj Agarwal's role at the current company?
Pankaj Agarwal's current role is Director of Product Management at Dell Technologies with expertise in product strategy.
What is Pankaj Agarwal's email address?
Pankaj Agarwal's email address is pa****@****ell.com
What schools did Pankaj Agarwal attend?
Pankaj Agarwal attended University Of Mumbai, Doctor Babasaheb Ambedkar Marathwada University, Our Lady Of Perpetual Succor High School.
What skills is Pankaj Agarwal known for?
Pankaj Agarwal has skills like Business Alliances, Solution Selling, Partner Management, Product Management, Enterprise Software, Management, Storage, Program Management, Channel Partners, New Business Development, Pre Sales, Account Management.
Who are Pankaj Agarwal's colleagues?
Pankaj Agarwal's colleagues are Richa Singh, Daphney Nielsen, Steve Pribyl, Gu Ruby, Kavitha D, Raghu Arigela, Michael Otto.
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