Pankaj Goyal Email & Phone Number

Mumbai, Mh, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Spearheaded the development of the product strategy and vision for our online learning platform, which included successfully expanding into a B2B SAAS-based model and growing our user base to over a million paid subscribers. I also led various product initiatives, both internal and external, contributing to an annual revenue of INR 200+ Crore.Working closely with cross-functional teams to solve user and business problems at mass, increasing engagement, retention, customer satisfaction, and growth. Also, leading the personalization & machine learning-driven modules, and exploring the infinite potential of generative AI for recommendations and optimizing user journeys leading to better activation and conversions (auto-checkout or assisted).Leading an A-team of highly motivated product managers and designers.

Hyderabad, Telangana, India

Mumbai Area, India

- Spearheaded the inception and development of a B2B2C SAAS-based product line- Managed user acquisition, activation, engagement, and retention- Implemented A/B testing for user activation insights- Efficiently led cross-functional teams to meet strict software delivery deadlines- Utilized data analysis to inform engagement, retention, and growth strategies- Oversaw end-to-end app development, from concept to post-release analytics- Prioritized user journeys and funnel optimization- Accountable for the P&L of all product-related projects

Jaipur, Rajasthan, India

Healthy Sapiens, a healthcare product marketplace based on Ayurvedic health science provides affordable and chemical-free daily-use health improvement products- Onboarded doctors and formulated product compositions, executed testing on sample users for effectiveness- Created community of 300+ health experts to generate & provide health content via in-house built application[Shut-Down Due to Pandemic]

Mumbai Area, India

Acquired by Byju's- Led LMS planning, development, and implementation for 2M+ users, enabling personalized delivery- Enhanced scaling capabilities, resulting in a 35% increase in user acquisition by resolving bottlenecks- Owned end-to-end delivery, from concept to design, development, release, and post-release analytics.- Focused on user journeys, funnels, and optimizations to enhance the user experience

Mumbai Area, India

- Conceptualized & managed an AI-based Chatbot, achieving a 45% system auto-closure rate for user queries- Devised doubt-handling strategies, achieving a 99% pick-up and response within 45 seconds (previously 70% under 1 hour).- Analyzed over 1 billion interactions, data points, and user behaviors for improved suggestions and product changes, resulting in a 75% increase in user retention

Mumbai

Mumbai Area, India

Fillip Aero Labs, Provides hands-on DIY IOT kit-based extra-curricular activities for kids aged 5-16 years and unlocks a child’s innate potential through holistic development (Self-funded)- Achieved 10x growth by acquiring participants via partnerships with Schools & NGOs- Generated total revenue of over a million INR, developed an app for scheduling events, activities, and kit inventory tracking[Shut-down due to operation viability]

Mumbai Area, India

Bangalore

[Software Development Internship]- Designed and developed an automated test executive to conduct acceptance tests for servo control-based actuators using the MOOG MASS tool and Parison Controller HMI- Replaced conventional NI-based RT controller with MOOG MC600-based RT Controller- Achieved reduction of up to 80% in cost, 75% in equipment size, and 70% in testing time than manual-

Hyderabad, Andhra Pradesh, India

[Research Internship]- Letter of Recommendation from Associate Director, Research Center Imarat for productive work- Researched Velocity Log Alignment Mechanization for the Strapdown INS project, sponsored by the Indian Navy- Analyzed Accelerometer and Gyroscope Data of flight trajectory as a reference for ship INS- Estimated attitude and velocity of ship INS with error less than 0.04° and 0.03 m/s respectively when compared to ship parameters, using ship velocity log in the absence of GPS with concepts of Kalman filtering- Successfully tested to the satisfaction of the Indian navy and later implemented into the Indian Naval Ships- Presented the above findings at the IIT Bombay UG Research Symposium 2013, and the project was selected as the best amongst an exhibition of 100 other undergraduate research projects.

Bachelor Of Technology (B.Tech), Aerospace Engineering

Activities and Societies: Robotics Club, Aero-Modelling Club, Electronics Club

Core (Business, Accounting, Economics)

High School, Science And Mathematics