Pankaj Ghimire Email & Phone Number

Naikap Kathmandu

EV Charging SupportSipradi Trading Pvt. Ltd 1 14th Feb, 2023 to 25th July, 2024Customer Support: Provide professional, empathetic, and helpful assistance to customers via phone, helping them with issues related to EV charging stations. Troubleshooting: Guide customers through basic troubleshooting steps such as restarting the charging process, checking payment methods, and verifying network connections. Technical Assistance: Help customers understand how to use EV charging stations, mobile apps, and RFID cards. Issue Resolution: Identify and resolve common issues like charging errors, station malfunctions, or billing discrepancies by following established procedures.Information Sharing: Educate customers on available charging plans, station locations, and the benefits of EV charging

Kathmandu, Bāgmatī, Nepal

1. Answering Queries: Responding to customer inquiries via phone, email, chat, or social media.2. Issue Resolution: Addressing customer complaints and resolving issues in a timely and professional manner.3. Product Knowledge: Having a deep understanding of the company’s products or services to provide accurate information.5. Documentation: Logging customer interactions and maintaining records for future reference.6. Feedback Collection: Gathering customer feedback to improve products or services.7. Follow-up: Ensuring unresolved issues are followed up and dealt with properly.

Sinamangal Kathmandu

Storing: Keeping products organized and accessible.Picking: Collecting products to fulfill orders.Packing: Preparing orders for shipment.Shipping: Ensuring orders are sent to the correct destination.Quality checks: Performing inspections on products for quality.Inventory management: Keeping track of stock levels using supply chain software.General upkeep: Maintaining the cleanliness and organization of the

Thapathali Kathmandu

Warehouse AssistantCentral bureau of statistics 1 17th Jan, 2020 to 16th July, 2022• Inventory Management: Oversee the receipt, storage, and distribution of goods, ensuring accurate inventory levels and timely reordering.• Record Keeping: Maintain detailed and accurate records of inventory, including quantities, locations, and conditions of stored items.Stock Control: Monitor stock levels to prevent overstocking or stockouts and conduct regular physical inventory checks.• Supplier Coordination: Communicate with suppliers and vendors to manage orders, deliveries, and returns.

+2, Computer Science

Slc, Economics