Communicate with customers and the company's management via email and mail.Greet people entering establishment, determine nature and purpose of visit, direct or escort them to specific destinations.Ensure that office equipment is in good operating condition or request repair to resolve malfunction issues.Operate telephone switchboard to answer and forward calls, facilitate information, and take messages.Collect, sort, distribute and prepare mail, messages, and courier deliveries internally and with other departments of the company.Maintain petty cash Float.File and maintain customer records digitally as well as paper copies.Receive payments and record receipts for any customer sales and pick-ups.Maintain office supplies and inventories.Record and prepare the meeting minutes.Manage and instruct office personnel on the use of modern software.

• Develop and maintain records of departments and customers.• Exceptional customer service through direct communication.• Maintaining office supplies and inventory management. • Answering sensitive customer inquiries or complaints.• Process payroll documents and database management.• Manage digital and physical files.

• Ensured Customer satisfaction through excellent sales services.• Achieved and Followed Sales targets- Quarterly.• Performed market and competition analysis regularly.• Client research and current market trends.• Build productive trust relationships with customers.

• Market research and Reporting.• Data Entry and Data Mining.• Marketing and promotional events.• Teamed up with Co-workers to ensure company marketing promotions.• Developed marketing strategies.