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Pankaj Kumar Email & Phone Number

Director Program Delivery/Program Management and CRM at Epsilon
Location: Atlanta Metropolitan Area, United States, United States 9 work roles 2 schools
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Current company
Role
Director Program Delivery/Program Management and CRM
Location
Atlanta Metropolitan Area, United States, United States

Who is Pankaj Kumar? Overview

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Pankaj Kumar is listed as Director Program Delivery/Program Management and CRM at Epsilon, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Pankaj Kumar.

Pankaj Kumar previously worked as Director Program Delivery at Epsilon and Associate Director Of Technology - Program Management at Synechron. Pankaj Kumar holds Bachelor Of Engineering, Electronics And Communications Engineering from Institute Of Engineering And Technology.

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Epsilon

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Profile bio

About Pankaj Kumar

Experienced Leader in Delivery and Program Management. Executed multi year, multi million $$ engagements for Delivery and Digital Transformation from the Conception to Benefit Realization.Salesforce certified. PMI certified Project Management Professional ( PMP), Certified Scrum Master(CSM), SAFe Agilist certified.Led Portfolio Management team for global locations and complex multi vendor programs with projects budget in multi Million Dollars and portfolio size of $20+ Million. 18+ years of diverse experience in managing and developing teams to develop and support software solutions for business problem areas in domains of CRM implementation, Finance, Credit Card, Healthcare, Insurance, Retail, Digital and Loyalty Management. Delivered highly complex business needs for global clients and in the process gained experience in following roles.• Program Management Leadership• Technical Program Management• Scrum Master/ Release Train Engineer driving Delivery Transformation• Client Engagement with targeted revenue increase• Salesforce Solution Architect• Delivery Management• Process Improvement with tracking on individual and portfolio level enhancements • Software Development Management• Strategic Planning• Robotic Process Automation

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Pankaj Kumar's current company

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Epsilon
Epsilon
Director Program Delivery/Program Management and CRM
AeroLeads page
9 roles

Pankaj Kumar work experience

A career timeline built from the work history available for this profile.

Director Program Delivery

Current

Irving, Texas, US

As a Delivery Leader at Epsilon, a Data Engineering Product company in Publicis Groupe, I lead the delivery of inventive product solutions for BFSI and Auto sectors. Implementing advanced PeopleCloud CRM Products, I manage end-to-end delivery, product enhancements, and client implementations. Epsilon, a top global marketing technology firm, focuses on.

Feb 2022 - Present

Associate Director Of Technology - Program Management

New York, NY, US

During my dynamic 11+ years at Synechron, I've navigated through various roles, commencing with leading technical execution and advancing to the management of global programs and accounts. My journey involved crafting and executing successful growth plans, both for my team and myself, resulting in the attainment of profitability and sustained success in.

Dec 2010 - Feb 2022

Senior Leader In Technical Program Management

New York, NY, US

As a Technical Program Leader in AMEX, my expertise used in Program Delivery management and driving improvements in the delivery process. I am a Change Champion, leading the Delivery Transformation. My responsibilities encompass defining success goals, establishing short-term and long-term milestones, and aligning role-level and delivery transformation.

Jul 2013 - Apr 2017

Senior Technical Program Manager

New York, NY, US

  • Technical Project Management leader to implement Delivery Transformation by defining and implementing Delivery Model by transitioning methodology and process from waterfall to Agile methodology by training team.
  • Leader in delivering projects and managing teams for Development, Quality Control, Implementation and Application maintenance.. Created a roadmap for next gen Marketing CRM Platform.
  • Good experience as Program Manager in delivering projects with globally distributed teams for New development, Application enhancement and System Integration.
  • Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Produced and implemented SOW and SLA with stakeholders and also responsible for C Level reporting on engagement, managing large teams and resolving impediments with emphasis on quality deliverable and client.
May 2011 - Jun 2013

Assistant Manager - Software

Nashville, Tennessee, US

As a Development Team Leader, I developed and led team of developers to support applications for claims filing across Web, Mobile, Customer Care, and IVR channels. Oversaw the full environment, including hardware, software, and versions. Facilitated collaboration with global teams, managed escalations, and played a key role in release, disaster recovery.

Dec 2010 - Apr 2011

Lead System Analyst

New York, NY, US

Dev Tech Lead for the Insurance domain applications support and development.in Client engagement, Requirement gathering, Team handling, Design, Analysis and Programming of Insurance applications.Handling BFSI projects and involved in full SDLC.Experience in on-site client coordination and project execution for US clients.Conceptualized and implemented.

May 2010 - Dec 2010

It Business Systems Analyst

Minneapolis, MN, US

Lead Software Developer.Executed multiple projects related to BPM, Finance and Supply Chain Applications Development and business analysis. Worked on Workflow Engines development from conceptualization to implementation.Was a team member to implement process across different groups and domains internally. Was awarded for the contribution for new process.

Jun 2008 - May 2010

Team Lead

Various

Lead Software Developer in Microsoft Tech stack. ERP development. Telecom and Business Intellgence

Jun 2005 - Jun 2008
2 education records

Pankaj Kumar education

Bachelor Of Engineering, Electronics And Communications Engineering

Institute Of Engineering And Technology

Education record

Kendriya Vidyalaya, Khetri Nagar, Rajasthan
FAQ

Frequently asked questions about Pankaj Kumar

Quick answers generated from the profile data available on this page.

What company does Pankaj Kumar work for?

Pankaj Kumar works for Epsilon.

What is Pankaj Kumar's role at Epsilon?

Pankaj Kumar is listed as Director Program Delivery/Program Management and CRM at Epsilon.

Where is Pankaj Kumar based?

Pankaj Kumar is based in Atlanta Metropolitan Area, United States, United States while working with Epsilon.

What companies has Pankaj Kumar worked for?

Pankaj Kumar has worked for Epsilon, Synechron, American Express, Omnicom, and Asurion.

How can I contact Pankaj Kumar?

You can use AeroLeads to view verified contact signals for Pankaj Kumar at Epsilon, including work email, phone, and LinkedIn data when available.

What schools did Pankaj Kumar attend?

Pankaj Kumar holds Bachelor Of Engineering, Electronics And Communications Engineering from Institute Of Engineering And Technology.

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